Senior Program Manager, Web

Posted 27 Days Ago
Be an Early Applicant
New York, NY, USA
In-Office
124K-186K Annually
Senior level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Role
Lead end-to-end program management for Harvey's web and digital experience portfolio. Coordinate cross-functional teams (marketing, product, design, engineering), manage vendors and capacity, enforce accountability mechanisms, translate business priorities into actionable plans, and ensure timely, high-quality launches.
Summary Generated by Built In
Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

The Senior Program Manager joins Harvey's Web team to orchestrate the digital experiences that connect Harvey's brand, product, and go-to-market efforts with the outside world. The team's mission is to ensure Harvey's web presence evolves at the same velocity as the product itself, translating complex AI capabilities into clear, compelling digital touchpoints. This role drives the operational backbone behind cross-functional web initiatives — managing roadmaps, vendors, and capacity across engineering, design, creative, and marketing stakeholders to ship high-quality digital experiences on time and at scale. They partner directly with leadership in brand, marketing, and product to set priorities and keep a fast-moving portfolio of work accountable and visible. It is a rare opportunity to shape how a category-defining legal AI company presents itself to the world while building program management craft in one of the fastest-growing startups in the space.

What You'll Do
  • Own end-to-end program management for Harvey's digital experience portfolio — from requirements gathering and roadmap planning through delivery and retrospective.

  • Drive cross-functional coordination across marketing, brand, design, engineering, and creative teams to ensure web initiatives ship on time and meet quality standards.

  • Manage vendor relationships, capacity planning, and resource allocation to maximize the team's throughput without sacrificing craft.

  • Establish and maintain accountability mechanisms — status reporting, dependency tracking, and escalation paths — that keep stakeholders aligned in a fast-paced environment.

  • Partner with GTM and marketing leadership to translate business priorities into actionable project plans and delivery milestones.

What You Have
  • 6–10 years of experience in program or project management, with a strong focus on web, digital, or cross-functional marketing/creative programs.

  • Deep experience working in agile environments, including sprint planning and management (e.g., structuring and running stand-ups, facilitating retrospectives, and producing clear progress reports for stakeholders).

  • Familiarity and strong skills with modern project management tools such as Linear, Asana, Airtable, and JIRA; Linear and Asana experience is strongly preferred.

  • Proven ability to drive complex, multi-workstream programs from intake through launch, aligning engineering, design, brand/creative, and marketing partners around a shared roadmap.

  • Strong communication and stakeholder management skills; you can influence without authority and create clarity amidst ambiguity in a fast-paced environment.

Compensation

$123,800 - $185,800 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

#LI-LR1

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [email protected]

Skills Required

  • 6-10 years of program or project management experience with a focus on web, digital, or cross-functional marketing/creative programs.
  • Deep experience in agile environments, including sprint planning, running stand-ups, facilitating retrospectives, and producing progress reports.
  • Familiarity and strong skills with modern project management tools (Linear, Asana, Airtable, JIRA).
  • Experience specifically with Linear and Asana.
  • Proven ability to drive complex, multi-workstream programs from intake through launch, aligning engineering, design, brand/creative, and marketing partners.
  • Strong communication and stakeholder management skills; ability to influence without authority and create clarity amidst ambiguity.
  • Experience managing vendor relationships, capacity planning, and resource allocation to maximize team throughput.

Harvey Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Harvey and has not been reviewed or approved by Harvey.

  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental health support, and fertility benefits. This breadth indicates robust health protections within the total rewards package.
  • Parental & Family Support Paid parental leave is prominently offered with eligibility starting on day one. Family-building support complements leave policies to support different life stages.
  • Equity Value & Accessibility Equity is routinely positioned alongside competitive cash, with communications emphasizing pre-IPO upside. This signals meaningful access to ownership as part of compensation.

Harvey Insights

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The Company
HQ: San Francisco, California
373 Employees
Year Founded: 2022

What We Do

Harvey is a generative AI company backed by Sequoia and OpenAI's startup fund building the future of professional services.

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