Lead and scale Harvey's Customer Success organization in EMEA, focusing on customer retention and expansion, strategic engagement, and operational excellence.

Partner with GTM to translate business goals into technical requirements, design end-to-end automations and AI-agent workflows, prioritize accounts, maintain data integrity and governance, document data models and processes, and liaise across Marketing, Sales, Success, and RevOps to deliver scalable GTM systems and measure tool ROI.

Partner with GTM to translate business goals into technical requirements, design orchestration and AI-driven automations across marketing, sales, and success, manage data integrity and governance, and deliver systems and analytics to improve GTM efficiency and ROI.

As a Senior Applied AI Engineer, you will lead engineering projects, drive algorithm development, and create AI workflows while collaborating closely with legal teams.

As a Privacy and AI Counsel, you will draft agreements, develop privacy programs, monitor laws, and collaborate with teams to ensure compliance.

The Privacy and AI Counsel will draft and negotiate agreements, develop privacy programs, monitor law changes, and collaborate with teams on AI governance. Requires expertise in U.S. and E.U. privacy law and strong collaboration skills.

The Premium Support Specialist handles complex, time-sensitive support for strategic customers, ensuring effective communication and incident management, while collaborating with Customer Success and engineering teams.

The Senior Product Manager will lead the strategy and architecture for Harvey's data platform, driving improvements in retrieval and scaling capabilities. Responsibilities include managing data ingestion and architecture, collaborating with engineering teams, and ensuring high-quality systems for AI-powered legal research.

Lead and coach a Mid Market sales team selling AI-driven legal software to mid-sized/boutique law firms and in-house legal teams. Own forecasting, pipeline, hiring, playbook development, cross-functional process improvements, and hands-on selling to meet ARR targets.

Partner with law firms and in-house legal teams to drive adoption of Harvey's AI platform through onboarding, training, enablement, and strategic advisory; surface product feedback and support expansion and renewals.

Serve as the primary escalation for complex technical support issues for an AI/ML product. Manage high-volume, high-impact tickets, lead customer calls, reproduce and track bugs with Engineering/Product, mentor peers, improve documentation and playbooks, and surface patterns to drive product and operational improvements.

As a Staff Software Engineer in Site Reliability, you'll manage infrastructure for reliability and scalability, lead incident management, and automate operational tasks.

The Staff Software Engineer will lead engineering projects, work on building secure systems, and collaborate across teams to enhance AI and legal products. They will manage large data sets and develop organizational interfaces for AI collaboration.

Own lightweight data governance and operational reporting: define/document business terms, maintain a data catalog, build SQL-based operational datasets and reports, monitor data quality, diagnose anomalies, and align stakeholders across BizTech, Analytics, and business teams.

The Staff Frontend Software Engineer will design and build critical infrastructure for a secure AI platform, lead development of enterprise features, and ensure system reliability for legal applications.

Define and document canonical business terms and maintain a lightweight data catalog. Build and maintain operational datasets and reports using SQL, monitor data quality and system health, identify and diagnose data anomalies, and collaborate across BizTech, Analytics, and business stakeholders to improve data reliability and alignment.

As a Backend Software Engineer, you'll lead projects across product lines, build secure systems, and collaborate with AI and Legal teams.

Define and document business terms and metrics, maintain a lightweight data catalog, build SQL-based operational datasets and reports, monitor data quality, diagnose anomalies, and collaborate cross-functionally to improve data reliability and observability.

Manage day-to-day workplace operations for Harvey's London office, coordinate EMEA site logistics, oversee vendors and budgets, support onboarding and culture, and lead workplace projects across functions.

As a Software Engineer in Site Reliability, you will ensure the reliability and performance of our AI platform through automation and strategic infrastructure management.