Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.
As a Senior Client Solutions Architect Associate in Embedded Payments, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions. You will work closely with our Product, Sales, and Technology teams to support the sales process and contribute to the architecture of comprehensive product solutions for clients with complex payment challenges.
Embedded Finance & Solutions (EF&S) drives simple, safe and intelligent embedded payment experiences for clients and their counterparties. EF&S serves as a platform orchestration layer across Payments- and firm-wide capabilities, driving growth through how those capabilities are orchestrated, packaged and delivered. EF&S manages a portfolio of products at all stages of the growth lifecycle, serving as a center of excellence for fraud prevention and helping grow cross-payments solutions for various industries. Like leading fintechs, EF&S focuses on orchestration, modularity and embedded integration, but operating inside a regulated global bank, EF&S leverages the firm’s fortress balance sheet, trust and risk capabilities, and unique data assets to make controls and compliance explicit and configurable for our clients. We help our clients grow their businesses by better serving their customers, powering new businesses and revenue streams while making operations more efficient
Job responsibilities
- Executes the configuration and modification of the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
- Develops training and collateral to support the Sales team
- Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions
- Engages with technical roles on the client team to field and answer product queries
- Supports the JPMorgan Embedded Payments team by defining customer strategy, identifying new opportunities, and accelerating solution adoption
- Develops expertise in Embedded Payment solutions to translate client needs and industry trends into technical requirements for Fintech Institutions
- Acquires knowledge of U.S. regulatory frameworks to support diverse customer needs, focusing on continuous learning and development
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise working across a broad set of related products
- Proficient technical knowledge of the cluster of products and exposure to the sales cycle
- Experience working with clients in a technology field and interfacing with engineers
- Demonstrated prior experience working in a highly matrixed and complex organization
- Experience in supporting the technical design of products or technology applications
Preferred qualifications, capabilities, and skills
- Preferred experience with payment rails like ACH, RTP, Wires, and Push-to-debit
- Preferred experience in supporting sales with pricing, pipeline planning, and account planning
- Preferred ability to read and understand API documentation to assist with client integration questions
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of experience or equivalent expertise working across a broad set of related products
- Proficient technical knowledge of a cluster of products and exposure to the sales cycle
- Experience working with technology-focused clients and interfacing with engineers
- Demonstrated experience working in a highly matrixed and complex organization
- Experience supporting the technical design of products or technology applications
- Experience with payment rails such as ACH, RTP, Wires, and Push-to-debit
- Experience supporting sales with pricing, pipeline planning, and account planning
- Ability to read and understand API documentation to assist with client integration questions
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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