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We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
At New Relic, we believe observability is the core of modern engineering. We’re seeking a strategic Senior Product Marketing Manager to lead our infrastructure observability solutions. In this role, you won’t just launch features, you’ll shape how the world’s top enterprises navigate and master their complex digital environments.
You will join a collaborative team that is the bridge between our engineering vision and our customers’ success. This is a high-visibility role where you will act as the voice of the product to the market, and the voice of the market back to the product. You will be instrumental in driving New Relic’s growth and cementing our leadership in AI-driven observability. This will be achieved by translating complex cloud infrastructure technologies, such as Kubernetes, eBPF and serverless architectures, into clear, human-centric value propositions.
If you thrive on crafting narratives that resonate with everyone from C-level executives to DevOps and platform engineers and platform operators, this is the place for you.
What you'll do
- Shape the Narrative: Take ownership of messaging and positioning for our advanced observability solutions, turning technical concepts into compelling stories that resonate with everyone from DevOps engineers to C-suite executives.
- Lead the Strategy: Design and execute comprehensive Go-to-Market (GTM) plans for new observability products, ensuring seamless launches and long-term market adoption.
- Create with Purpose: Develop high-impact content—including technical blogs, webinars, and case studies—that empowers our community and provides genuine value to technical audiences.
- Empower Our Teams: Act as a dedicated partner to our Sales and Enablement teams, equipping them with the tools and insights they need to win in a competitive B2B landscape.
- Influence the Future: Collaborate deeply with Product Management and Engineering to share market insights and customer feedback, helping to build the roadmap for the next generation of infrastructure monitoring.
- Drive Results: Use data-driven insights to measure the impact of your initiatives, iterating and refining our approach to boost operational excellence.
This role requires
- 7+ years in product marketing, product management, platform engineering or sales engineering at a high-growth B2B software company
- A strong understanding of the cloud-native infrastructure ecosystem, including microservices, Docker, Kubernetes, and major cloud providers (AWS, Azure, or GCP).
- Experience in launching products aimed at developers, coupled with a strong ability to craft compelling corporate messaging.
- Expertise in developer tools with the ability to simplify complex technical concepts for a general audience.
- Proven ability to effectively position B2B products for growth, working with marketing and sales to build a healthy pipeline while increasing deal velocity, and closure rates.
- Superior communication and interpersonal skills, with notable abilities in presentation and public speaking.
- Demonstrated leadership qualities with the ability to motivate and inspire teams, alongside a keen technical and business acumen.
- Experience in analyzing and refining best practices and processes to boost operational efficiency and effectiveness.
- Experience positioning technical products to both technical users and economic decision-makers
- Strong technical depth and ability to learn quickly, with sharp business sense
- Ability to effectively partner with all functions from engineering and product to sales and marketing
- Outstanding communication and collaboration skills, skilled in influencing peers and managers, and adept at building consensus in a highly ambiguous and fast-paced environment
- Bachelor’s degree or related experience
Bonus points if you have
- Direct experience in the Observability, APM, or Frontend development sectors.
- A background in Computer Science, Engineering, or a technical field (or equivalent practical experience).
- Advanced experience (10+ years) in technical pre-sales, consulting, or product management.
- Familiarity with open source monitoring technologies.
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
New Relic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about New Relic and has not been reviewed or approved by New Relic.
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Healthcare Strength — Core coverage spans medical, dental, vision, telehealth, and mental‑health tools, with employer‑paid life and disability. Wellness funds and globally available programs add breadth to the health offering.
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Parental & Family Support — Paid parental leave, family‑forming support through Carrot, and subsidized back‑up childcare indicate strong family benefits. These supports are positioned across regions and designed to cover varied family needs.
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Retirement Support — A 401(k) with an employer match is part of the package alongside other financial programs. The employer match is cited as a meaningful component of total rewards.
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What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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