As the Senior Product Marketing Manager for Utilization & Retention you will be both an advocate and key spokesperson for vAuto, ensuring that our positioning, messaging, and market approach resonate with dealerships and industry stakeholders. You will be responsible for developing and executing comprehensive marketing initiatives that drive client engagement, maximize product utilization, and reduce churn across the brand. You will support cross-functional teams-including Performance Management, Business Operations, Marketing, Product, Events and external agency partners-by translating product capabilities into compelling value propositions to drive awareness and utilization among vAuto's existing customer base of over 14,000 dealers equipping go-to-market teams with impactful tools to support retention efforts. The Senior Product Marketing Manager will mentor junior team members, champion best practices, and serve as a key advisor to the Marketing Director on retention and utilization strategies.
What You'll Do
- Build a deep understanding of our customers, market challenges, and the competition
- Own the development and optimization of onboarding, contract-to-cash, and lifecycle marketing programs
- Lead the strategy, planning, and execution of multi-channel client marketing campaigns focused on increasing product utilization and client retention
- Analyze campaign performance and client engagement data to identify trends, report insights, and recommend improvements to executive leadership
- Collaborate with cross-functional teams and external agencies to deliver high-impact enablement materials, webinars, client events, educational tips & tricks, in-app messaging, guides, product videos, customer success stories, blog posts, ebooks, infographics, and more
- Serve as the primary point of contact for retention and utilization initiatives, ensuring alignment with overall business objectives
- Lead a team of Marketing Manager - mentor and guide them, fostering a culture of innovation, accountability, and continuous improvement
- Oversee the creation of marketing briefs, ensuring clarity, creativity, and alignment with strategic goals
- Partner with technology teams to leverage marketing automation, analytics, and in-app messaging platforms for targeted outreach
- Present regular updates and strategic recommendations to the Marketing Director and senior leadership
What's in It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Professional development and continuing education opportunities.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Extra perks like pet insurance, employee discounts and much more.
Who You Are
Minimum:
- Bachelor's degree in related discipline and 8 years' experience in marketing or product marketing. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 year of experience; or 12 years' experience in a related field.
- Proven experience managing, mentoring, and coaching team members
- Excellent communication skills - both verbal and written
- Strong presentation skills, with the ability to facilitate discussions in customer-facing environments
- Exceptional follow-through, time management, and project management skills to deliver measurable results
- Sales or sales support experience
- Experience with B2B software, or other enterprise technology solutions
- Analytics or analytical background, or related market research skills
- Creative mindset with the ability to develop compelling messaging, campaigns, or solutions
- Familiarity with AI prompting, generative AI tools, or leveraging emerging technologies in marketing
- Proficiency in PowerPoint, with the ability to create compelling, professional presentations tailored to diverse audiences
- Travel: 20%
Preferred:
- Degree in Marketing, Communications, Business, or a related field
- Automotive industry experience, preferred
Join the Cox family of businesses and make your mark today!
USD 122,600.00 - 204,400.00 per year
Compensation:
Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
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What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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