Our Opportunity
Chewy is looking for a Senior Product Manager based out of our Bellevue, WA location to help shape the future of how customers discover and evaluate products across our shopping experience.
Discovery sits at the intersection of customer intent and Chewy's catalog, powering experiences across Search, Browse, Recommendations, and emerging AI-assisted shopping journeys. As these capabilities become more intelligent and personalized, we have an opportunity to rethink the experience around them, helping customers do less work to find the right solution.
The Senior Product Manager for Discovery Experience will own and shape the way customers understand, refine, compare, and select products across Search and Browse. This role will partner closely with Product Design, Engineering, Data Science, Analytics, Search, CAI, Ads, and commercial teams to identify customer problems, develop product strategies, run experiments, and deliver measurable improvements to both customer experience and Chewy's business.
What You'll Do
- Own the Discovery Experience roadmap: Develop and manage a roadmap spanning key Discovery experiences such as product cards, filters and facets, navigation, merchandising, product comparison, information hierarchy, and other tools that help customers confidently make decisions.
- Turn customer problems into product strategies: Use behavioral data, customer research, experimentation, and competitive insights to understand where customers struggle during product discovery and determine which problems are most valuable to solve. Move beyond feature requests to identify the underlying customer need and develop scalable solutions.
- Reduce the work required to shop: Challenge traditional ecommerce patterns and determine where smarter ranking, personalization, intent understanding, and AI can replace customer effort. Evaluate not only which new features Discovery should build, but which legacy controls or experiences are no longer necessary.
- Lead experimentation and optimization: Develop hypotheses, define success metrics, launch controlled experiments, interpret results, and translate learnings into roadmap decisions. Build a portfolio of evidence about what helps Chewy customers make faster and more confident purchasing decisions.
- Partner across Discovery capabilities: Work with Search, Recommendations, Advertising, Data Science, and Engineering teams to translate increasingly sophisticated backend capabilities into intuitive customer experiences. Help ensure these systems feel like one coherent Discovery experience rather than independent product surfaces.
- Support Chewy's strategic priorities: Apply Discovery capabilities to enterprise opportunities such as Healthcare, Pharmacy, Private Brands, App, and other strategic initiatives while protecting the quality and coherence of the overall customer experience.
- Operate independently from strategy through launch: Own problems end-to-end: opportunity sizing, product requirements, stakeholder alignment, prioritization, experimentation, launch, measurement, and iteration. Bring clear recommendations to senior leaders when decisions or tradeoffs are required.
What You'll Need
- Bachelor's Degree
- 5+ years of relevant, post Bachelor's experience in: Product Management, eCommerce, Technology, Digital Media/Content Platforms, Advertising/Monetization tooling, Analytics, Consulting, or related field
- Ability to drive strategies to completion, including making directional product decisions-not only executing delivery
- Demonstrated ability to write comprehensive BRDs/PRDs that translate into shovel-ready engineering work (clear scope, acceptance criteria, and testability)
- Experience leading effective UAT and release readiness, including supporting go/no-go decisions
- Ability to lead, be nimble, prioritize, and manage multiple projects simultaneously
- High attention to detail and situational fluency; ability to influence, document decisions, and make trade-offs at all levels of management
- Technical fluency sufficient to think through complex systems and collaborate deeply with engineering (medium at minimum; higher is a plus)
The base salary range for this role is $141,000 - $225,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- Bachelor's degree
- 5+ years of relevant post-bachelor's experience in Product Management, eCommerce, technology, digital media/content platforms, advertising/monetization tooling, analytics, consulting, or a related field
- Ability to drive strategies to completion and make directional product decisions
- Experience writing comprehensive BRDs/PRDs with clear scope, acceptance criteria, and testability
- Experience leading user acceptance testing (UAT) and release readiness, including go/no-go decisions
- Ability to lead, prioritize, manage multiple projects, and adapt in a nimble environment
- Strong attention to detail and situational fluency
- Ability to influence stakeholders, document decisions, and make trade-offs across management levels
- Technical fluency sufficient to collaborate deeply with engineering
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
