Senior Product Designer

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Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.

And this is where you come in.

Zello helps organizations stay connected with fast, reliable push-to-talk communication. We’re looking for a Senior Product Designer to create high-impact, visually-striking web experiences that drive conversion, with a strong focus on landing enterprise customers. This role also designs and improves Zello’s web products, including network management tools, customer-facing kiosks, and other business-critical experiences.

This role is ideal for someone who thrives in discovery and ideation work, takes initiative, and can confidently own the design process from early concepts to polished execution while partnering closely with engineering through launch. You’ll do well here if you’re comfortable leading through ambiguity, using research and data to shape decisions, and collaborating across functions to turn opportunities into effective product and web experiences.

• Designed high-impact and visually polished digital touchpoints on Zello.com that informed, persuaded, and converted enterprise leads into paying customers through

• Partnered with Marketing and Sales on digital growth strategies, including SEO and AI search optimization, to strengthen Zello’s brand and acquisition efforts

• Delivered meaningful improvements across Zello’s web-based products, including Management Console, QR Assist, and Kiosk

• Supported iOS and Android product design efforts when needed

• Expanded and strengthened Zello’s Design System and Design Ops practices

• Build visually compelling, user-focused experiences on Zello.com in partnership with Marketing and Sales to acquire and convert enterprise leads

• Partner with Product and Engineering to improve and grow Zello’s web-based products, including Management Console, QR Assist, and other core business tools

• Improve usability, accessibility, and information architecture across Zello experiences, including web, iOS, and Android when needed

• Lead collaborative discovery and research across customers, end users, and operating environments, then translate findings into clear opportunities, principles, and product direction

• Facilitate ideation sessions, workshops, and other cross-functional working sessions to align teams around real problems and generate strong solution paths

• Own design work from low-fidelity concepts to high-fidelity execution, and support quality assurance through release

• Use AI tools to improve efficiency, exploration, and quality throughout the design process

• Publish and maintain content on Zello.com and related sites

• Contribute to and evolve Zello’s Design System to improve consistency, quality, and speed across experiences

• A proactive, self-starting designer who takes ownership and maintains a high bar for quality

• Strong in visual design craft, with the ability to create polished work across UI design, iconography, illustrations, infographics, and data-rich experiences

• Comfortable operating in ambiguity and occasional urgency, with the ability to stay calm and work through roadblocks effectively

• A research- and data-driven thinker who uses insights and measurable outcomes to inform decisions

• A clear communicator who works well with stakeholders and cross-functional teammates

• Collaborative by nature, and energized by leading discovery, ideation, and workshop-based problem solving

• Curious and adaptable, with a willingness to adopt new skills, tools, and methods

• Thoughtful about design systems and how they create consistency, predictability, and quality at scale

• Someone who inspires others to embrace design thinking and customer-centered ways of working

• Front-end development experience

• UX research experience

• Experience designing for iOS and Android

• Software Engineering

• Product Management

• Marketing Strategy

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All Zello personnel are required to comply with defined security, privacy, and compliance requirements applicable to their role along with requirements that are applicable to all Zello personnel.