Senior Pet Wrangler

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Plantation, FL, USA
Hybrid
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Job Description:
Our Opportunity:
Chewy is looking for a Sr. Pet Wrangler Specialist to join our Chewy Studios Team based in Plantation, FL. The ideal candidate brings professional experience working with a variety of animal species and a strong foundation in animal behavior and training.
The Sr. Pet Wrangler Specialist serves as a key member of the Studio Team, leading the handling, performance, and safety of pet talent across photo, video, and event productions. This role operates in fast-paced, dynamic environments and partners closely with Production, Creative, and Pet Talent teams to assess feasibility, guide expectations, and deliver high-quality outcomes.
A core focus of this role is ensuring pets are prepared, confident, and supported through positive reinforcement training while maintaining the highest standards of animal welfare. The Sr. Pet Wrangler Specialist acts as the primary advocate for pet talent on set, communicating real-time updates, identifying risks, and making informed decisions to support both pet wellbeing and production success.
What you'll do:
  • Own on-set execution of pet talent, ensuring safe, efficient, and high-quality performance across productions
  • Serve as a subject matter expert in animal behavior, applying species- and breed-specific knowledge to guide pet performance and inform creative feasibility
  • Assess pet readiness and performance in real time, adapting approach based on behavior, environment, and production needs
  • Act as the primary advocate for pet talent, identifying stress signals and making decisions to protect animal welfare, including pausing or adjusting production when needed
  • Partner cross-functionally with Production, Creative, and Studio teams to align on expectations and propose solutions when challenges arise
  • Lead training and preparation efforts, utilizing positive reinforcement techniques to build behaviors required for production
  • Develop and execute training plans to shape new or complex behaviors
  • Support casting strategy by evaluating pet suitability, conducting studio tests, and maintaining detailed behavioral profiles
  • Contribute to sourcing efforts, building relationships with pet parents and identifying new talent opportunities
  • Communicate proactively with internal teams to set pets up for success and provide alternative approaches when needed
  • Ensure safety standards are upheld across all interactions between pets, people, and the studio environment
  • Provide guidance and support to team members, including freelance and full-time staff, to maintain consistency in handling practices
  • Maintain pet holding areas and ensure environments are clean, safe, and organized
  • Support additional Pet Talent Team responsibilities as needed

What you'll need:
  • 3+ years of professional experience working with animals in a training, handling, or production environment
  • Experience working with dogs and cats is required; experience with additional species such as horses, birds, reptiles, and small mammals is a plus
  • Strong understanding of animal behavior and positive reinforcement training techniques
  • Ability to work independently and make decisions in fast-paced, dynamic environments
  • Strong communication and collaboration skills across cross-functional teams
  • Commitment to animal welfare and safety standards
  • No animal allergies that would impact your ability to work with the animals

Bonus:
  • Experience supporting animals in production environments (photo, video, or live events)
  • Knowledge of behavior analysis or advanced training techniques

About Chewy Studios
We are the ultimate one-stop shop for creative at chewy.com. We concept, design, and create original brands and packaging and online assets. We concept social campaigns, banners and lead the design for all internal and external marketing efforts. We also shoot and style all our photography, video and television commercials. If you saw it out in the wild and it had the Chewy logo on it, Chewy Studios was there - from start to finish. With positions ranging from entry-level script writing and production graphic design work to senior creative concepting, producing and photography, Chewy Studios does it all, in-house, with pride from 3 locations in Boston MA, Dallas TX, and the mothership in Plantation, FL. If you love pets and crave working in an ultra-creative environment, give us a shout. We're always interested in meeting new people - and their pets.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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Chewy Compensation & Benefits Highlights

How does Chewy ensure its pay and bonus plans are competitive?

Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.

Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions. 

  • Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
  • Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
  • Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
  • Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
  • Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
  • External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably) 

 

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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