Senior People Operations Manager

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

We’re looking for a Senior People Operations Manager to join our People team and help build the operational and analytical backbone of our HR function. This is a high-impact, high-visibility individual contributor role that blends strategy and execution — ideal for someone who loves solving real business problems, reducing complexity, and building repeatable processes that scale.

You’ll improve the core people infrastructure — including compensation and benefits administration, HR systems, reporting, and compliance — and will partner cross-functionally to drive automation and bring clarity to headcount, people metrics, and decision-making. This role is perfect for someone with a strong technical skillset, an eye for detail, and a bias toward action, who’s excited to turn operational excellence into a competitive advantage.

If you’re motivated by building the systems that help teams win — turning data and structure into leverage for both people and business performance — and want to shape a company where employees are deeply supported to do their best work, this is your opportunity.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite twice a week.

• You’ll own core infrastructure and analytics for a modern, fast-growing People function.
• You’ll have the autonomy and support to design systems that scale and make work more efficient.
• You’ll be part of a collaborative, people-first team that values both bold ideas and scrappy execution.
• You’ll help us build a more fair, inclusive workplace — powered by better data and better systems.

People Operations

• Be the operational engine of the People team, owning core HR delivery from onboarding and benefits to systems administration and compliance.
• Optimize core HR systems (Rippling, Lattice, Greenhouse, Carta) by identifying opportunities to automate and reduce manual effort.
• Serve as a trusted partner and problem-solver for employees and managers on everything from benefits to policy questions to immigration processes.
• Drive special projects across the People team and cross-functional partners (e.g. performance cycle planning, compliance audits, org planning, and systems implementation).

Systems, Data & Analytics

• Build and maintain reliable sources of truth for people data, including comp, equity, headcount, org structure, and cross-functional people data mapping— ensuring our reporting is both accurate and actionable.
• Design and manage dashboards and reports that provide real-time visibility into headcount, attrition, compensation changes, hiring trends, and other key people metrics.
• Analyze data to uncover insights that inform org design, retention, fairness, and performance—and partner closely with HRBPs, Finance, and leadership to turn those insights into action.
• Use AI tools and automation to improve process efficiency across the People function and reduce operational overhead over time.

• 4+ years of progressive experience in People Operations, Total Rewards, or similar functions, in fast-paced, high-growth environments.
• Highly skilled in Excel/Google Sheets and experienced with building clean, scalable reporting tools. Experience with data modeling and/or visualization tools is a plus.
• Strong working knowledge of HRIS and people tools (Rippling is a plus) including workflows, configuration, permissioning, and integrations.
• A builder at heart: you love turning ambiguous problems into repeatable processes and aren’t afraid to roll up your sleeves to get there.
• Data- and systems-minded: you’re energized by spreadsheets, workflows, and structure, and you're passionate about turning data into decisions.
• Detail-oriented, deadline-driven, and capable of managing multiple priorities without dropping the ball.
• Highly collaborative, low-ego, and skilled at communicating with technical and non-technical stakeholders alike.
• Passionate about inclusion and committed to building scalable systems that support a diverse team.
• Experience with immigration processes is a plus.
• AI-savvy: you see automation as a way to do more impactful work while understanding how to mitigate inherent risks along the way.

We're a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $136,000 to $160,000. 

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, and Spring Health 
• Hybrid work environment: employees are expected to work Tuesdays and Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Wednesday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

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Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.