Jobs at Alloy

Lead technical implementations of Alloy’s Transaction Monitoring platform for clients. Responsibilities include designing solutions, building monitoring rules, managing data ingestion and API integrations, conducting end-to-end testing, supporting production launches, preparing documentation and reporting, mentoring Solutions Architects, and coordinating with Product and Engineering. The role requires strong transaction monitoring, AML, payments or banking platform expertise, technical communication, client consulting, REST APIs, and ETL experience.

Lead technical client implementations for Risk-Based Authentication solutions, design architectures, integrate APIs, manage data ingestion and ETL, conduct testing, support production launches, and act as a liaison between clients, Product, and Engineering. Mentor Solutions Architects, create technical documentation and reporting, optimize rules, demonstrate product capabilities, and advocate for client needs.

Own workforce identity and access management, including Okta administration, SaaS integrations, SSO, provisioning, lifecycle automation, RBAC/ABAC, privileged access, and non-human identity governance. Strengthen access controls and compliance evidence for ISO 27001 and SOC 2, support endpoint and SaaS security initiatives, investigate incidents, document processes, and participate in on-call coverage.

Supports deal desk operations by building and reviewing Salesforce CPQ quotes, managing Ironclad approvals, validating pricing and contract data, and maintaining booking accuracy. The role triages requests, coordinates with Legal, Accounting, Systems, and Salesforce administrators, tests workflow improvements, prepares reporting, and documents processes. It requires strong spreadsheet, communication, analytical, and detail-oriented skills in a high-volume B2B SaaS revenue operations environment.

Own the early lifecycle of strategic banking and fintech platform partnerships, from prospecting and executive engagement through contract signing, integration planning, joint business plans, go-to-market launches, and handoff to account management. Generate partner-sourced pipeline, coordinate with Sales, Product, Marketing, Technical Solutions, Legal, and Partner Ops, maintain Salesforce records, and provide market feedback to shape partner strategy and product roadmaps.

Senior Product Designer responsible for owning end-to-end workflows across Alloy’s fraud and compliance platform. The role involves researching complex user problems, shaping product strategy and roadmaps, designing and testing solutions, partnering with engineering, managing releases, and improving design systems, accessibility, information architecture, interaction design, visual design, and UX writing.

The role involves designing and automating infrastructure management, improving reliability, building internal tools, and contributing to architectural decisions. Responsibilities include working with Kubernetes and managing large-scale infrastructure, while participating in on-call rotations to prevent incidents.

Owns the early partner lifecycle for banking and credit union segments, including sourcing, qualifying, recruiting, and signing referral and reseller partners. Develops joint business plans, coordinates technical integrations, establishes go-to-market processes, creates enablement materials, generates referral pipeline, and tracks partner performance through Salesforce. Collaborates with Sales, Product, Technical Solutions, Marketing, RevOps, Legal, and Partner Operations before transitioning launched partners to account management.

Own and scale Alloy’s customer enablement program for a technical, API-driven SaaS platform. Responsibilities include auditing and consolidating resources, developing onboarding and product-release training, facilitating hands-on customer sessions, closing documentation gaps, and creating feedback loops with Product, Design, Support, Delivery, and Marketing. Measure outcomes such as self-service, adoption, ticket deflection, and time to value while determining whether customer challenges require content, training, or product improvements.

Lead analytics engineering efforts to design and build dbt models, maintain a semantic/metrics layer, ensure Snowflake performance, establish modeling/testing/documentation standards, partner with Data Science/Product/Engineering, and deliver native warehouse data products to customers.

Own Alloy’s People technology architecture, integrations, data pipelines, automation, migrations, reporting, and governance. Build connections between HR systems and business intelligence platforms, enable workforce self-service analytics, evaluate AI-native tools, and partner with IT and Security on access, privacy, SSO, and compliance. The role requires translating technical People systems work into measurable business impact for executives and other nontechnical stakeholders.

Own Alloy’s AWS cloud security program, partnering with Infrastructure and engineering teams to secure new designs, reduce infrastructure risk, manage CSPM findings, and implement Terraform-based remediations. Build SIEM and CSPM detections, alerts, dashboards, and runbooks; improve AWS permissions and network security; participate in on-call incident response; and drive root-cause remediation and preventative controls.

Own the long-term technical success of strategic enterprise accounts from onboarding onward. Advise clients on architecture, integrations, workflows, scalability, and platform adoption; develop technical roadmaps; lead executive and engineering discussions; scope solutions and migrations; identify and mitigate technical risks; maintain architecture documentation; and mentor junior team members.

Triage incoming support cases, lead short discovery calls, gather logs/screenshots/configuration, write clear handoffs for senior engineers, resolve straightforward product questions and repeatable implementation tasks, maintain ticket hygiene and SLAs, and improve runbooks and intake processes.

Own Salesforce administration for Sales, Marketing, and Customer Success, including configuration, declarative automation, data quality, user support, permissions, and provisioning. Administer adjacent GTM tools such as Gong and Apollo.io, support territory, quota, and forecasting changes, and manage sandbox testing, deployments, release documentation, and user communications.

Partners with sales leaders on forecasting, territory design, quota setting, pipeline analysis, and sales performance reporting. Owns Salesforce administration, data quality, configuration, dashboards, and user enablement. Supports sales process workflows, deal desk handoffs, approvals, and quote-to-close execution. Produces ad hoc analysis and advises stakeholders by challenging unsupported conclusions and identifying trends. The role requires strong analytical, communication, Excel, Sheets, and Salesforce skills.

Design and build a scalable partner integration platform, lead full-stack development (frontend and backend), collaborate with product and vendors, mentor engineers, and deliver robust, tested customer-facing features integrating third-party data APIs and SDKs.

Partner with account executives in enterprise pre-sales by addressing technical requirements, delivering customized demonstrations, building UAT environments, managing proof-of-concept exercises, conducting architecture and security reviews, and scoping solutions for implementation handoff. The role requires collaborating across sales, product, engineering, and professional services while supporting fintech and banking customers with identity, fraud, credit, and compliance solutions.

Own full-cycle B2B SaaS sales across banking and credit union accounts, from prospecting through close. Build territory pipeline through outbound and partner-sourced opportunities, position Alloy’s fraud and identity-risk solutions, navigate complex buying committees, and collaborate with Partner Account Managers on co-selling and contracting. Maintain Salesforce pipeline hygiene, deliver accurate forecasts, manage executive relationships, and coordinate with Marketing, Solutions Engineering, Product, and Client Success for successful deal execution and handoff.

Own end-to-end enterprise sales to top US banks: build relationships, conduct discovery, craft solutions, manage multi-threaded sales cycles, lead negotiations, and close deals while collaborating cross-functionally.