Jobs at Alloy

Manage a high-volume portfolio of mid-market SaaS customers, serving as the primary commercial contact. Drive product adoption, customer education, renewals, retention, account growth, and risk mitigation through scalable engagement programs. Monitor account health and usage trends, identify expansion opportunities, coordinate with Sales, Product, Support, and Technical teams, and communicate customer feedback to influence product development.

As a Senior Solutions Architect, lead client implementations, propose technical solutions, support integrations, conduct testing, and drive product evolution at Alloy.

Design and build a scalable partner integration platform, lead full-stack development (frontend and backend), collaborate with product and vendors, mentor engineers, and deliver robust, tested customer-facing features integrating third-party data APIs and SDKs.

Partner with account executives in enterprise pre-sales by addressing technical requirements, delivering customized demonstrations, building UAT environments, managing proof-of-concept exercises, conducting architecture and security reviews, and scoping solutions for implementation handoff. The role requires collaborating across sales, product, engineering, and professional services while supporting fintech and banking customers with identity, fraud, credit, and compliance solutions.

Own outbound sourcing strategy for Engineering roles while supporting Product and GTM searches. Build talent maps, engage passive technical candidates, conduct market research, track pipeline metrics, and improve outreach conversion. Lead Alloy’s AI-augmented sourcing workflow using tools such as Noon.ai and Gem, develop sourcing playbooks, and partner with recruiters and leadership on talent intelligence and pipeline health.

Design and build Alloy’s go-to-market technology architecture, including CRM integrations, iPaaS automations, data pipelines, and workflow improvements. Develop SQL, Python, and JavaScript scripts for data manipulation and automation; monitor data quality and system performance; support reporting and BI dashboards; troubleshoot integration issues; and advise on GTM technology, vendors, and build-versus-buy decisions. Partner with RevOps, Sales, Marketing, Customer Success, IT, and leadership to translate business needs into scalable technical solutions.

Own full-cycle B2B SaaS sales across banking and credit union accounts, from prospecting through close. Build territory pipeline through outbound and partner-sourced opportunities, position Alloy’s fraud and identity-risk solutions, navigate complex buying committees, and collaborate with Partner Account Managers on co-selling and contracting. Maintain Salesforce pipeline hygiene, deliver accurate forecasts, manage executive relationships, and coordinate with Marketing, Solutions Engineering, Product, and Client Success for successful deal execution and handoff.

Own end-to-end enterprise sales to top US banks: build relationships, conduct discovery, craft solutions, manage multi-threaded sales cycles, lead negotiations, and close deals while collaborating cross-functionally.

Manage and grow a portfolio of enterprise financial customers as a strategic advisor. Drive adoption, retention, and expansion through executive QBRs, stakeholder engagement, data-driven insights, and collaboration with Sales, Product, and Engineering to optimize fraud, risk, and identity use cases.

Embed with strategic enterprise accounts to architect and tune end-to-end deployments, write production code across Alloy's stack, serve as the technical partner for customers, own engineering QBRs and on-call escalations, and produce reusable platform primitives and documentation to accelerate future deployments.

The role involves designing and automating infrastructure management, improving reliability, building internal tools, and contributing to architectural decisions. Responsibilities include working with Kubernetes and managing large-scale infrastructure, while participating in on-call rotations to prevent incidents.

Own technical relationships with integration partners to enable, implement, and optimize Alloy solutions. Design partner-led implementations, create scalable playbooks, identify adoption opportunities, and collaborate with Product and Engineering to improve partner-delivered integrations and time-to-value.

The Client Enablement Lead will oversee client and internal training resources, manage documentation strategy, and enhance the onboarding experience to foster self-sufficiency and knowledge sharing.

Contribute to machine learning model design, training, and evaluation for fraud detection. Communicate findings, develop metrics, and support production ML workflows while ensuring compliance and model governance.

Lead design and delivery of large, ambiguous frontend and platform initiatives. Shape frontend architecture, standards, and shared patterns; build shared foundations and customer-facing surfaces; improve developer experience, reliability, and performance; partner with design and product; and apply AI-enabled workflows to boost engineering leverage and quality.

Lead complex, high-priority customer escalations, troubleshoot Alloy platform issues, design long-term solutions, improve tooling and documentation, mentor junior engineers, participate in on-call rotation, and collaborate with Product and Engineering to influence roadmap and product quality.

Own and build core backend systems for real-time fraud and risk decisioning: design performant Postgres queries and Node.js/TypeScript APIs, maintain scalable OpenSearch-backed lists, extend an AI explanation feature using AWS Bedrock and async tooling, collaborate with stakeholders and customers to define features, and drive system design for enterprise rollouts.

Own and scale partner-facing operational processes and tooling for Alloy's channel ecosystem: manage partner onboarding, deal registration, PRM administration, cross-functional launches, data hygiene, and channel reporting definitions while improving efficiency and coordinating with RevOps, Finance, Legal, and Technical Solutions.

Serve as the dedicated People Partner for Product and Engineering: coach managers, run performance cycles, monitor org health and attrition, partner on comp and workforce planning, use data-driven insights, support hiring with technical recruiters, and translate business context into people strategy.

Lead and grow a Developer Experience engineering team owning Alloy's external integration surface (APIs, webhooks, data ingestion, partner integrations). Set technical strategy, own roadmap and delivery, ensure reliability and scalability, recruit and mentor engineers, partner with product and stakeholders, track engineering health with DORA metrics, and communicate risks and progress. NYC hybrid role.