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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Manage accurate APJ payroll operations across multiple countries, currencies, tax laws, and jurisdictions. Maintain employment data, conduct payroll and benefits audits, support compliance, assist with global payroll system implementation and M&A integrations, and facilitate internal and external audits. The role requires strong Excel skills, attention to detail, collaboration across global teams, and familiarity or interest in international payroll regulations.
Summary Generated by Built In
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Payroll Specialist
Why We Have This Role
As Qualtrics continues to scale globally, our payroll operations must be as innovative and reliable as our software. We are looking for a Payroll Specialist to ensure our 5,000+ employees across 25 countries are supported with precision. You will sit at the intersection of people and numbers, playing a critical role in major corporate milestones like M&A integrations and the launch of our new global payroll vendor. Working closely with Finance and HR leadership, you’ll help us build a world-class payroll function that thrives on accuracy and empathy.
How You’ll Find Success
- Meticulous Accuracy: You have a "measure twice, cut once" mentality, ensuring complex data across multiple currencies and tax laws is flawless.
- Analytical Curiosity: You don’t just move data; you enjoy using Excel (vlookups, pivot tables) to find patterns, conduct audits, and identify efficiencies.
- Collaborative Communication: You bridge the gap between different time zones and departments, creating trust through clear and proactive updates.
- Entrepreneurial Initiative: You understand the desired outcome and work independently to research evolving tax regulations or solve problems before they escalate.
- Adaptability: You thrive in a transformational environment, remaining calm and confidential while navigating the "scrappy" nature of a high-growth company.
How You’ll Grow
- Global Jurisdiction Expertise: Gain deep knowledge of payroll, tax, and labor laws across key APJ markets including Australia, South Korea, Hong Kong, Japan, India, and Singapore.
- Systems Implementation: Participate in a major global payroll software rollout, giving you highly marketable technical implementation experience.
- M&A Exposure: Learn the complexities of corporate growth by assisting in the payroll and data integration of newly acquired companies.
Things You’ll Do
- Ensure Regional Operational Excellence: Support payroll operations for the APJ region to ensure 100% timely and accurate pay cycles.
- Drive Data Integrity: Maintain the "source of truth" for all employment records and verifications to ensure seamless internal reporting.
- Optimize Compliance: Conduct detailed audits of payroll, benefits, and long-term incentives to identify and implement corrective actions.
- Support Global Transformation: Actively contribute to the implementation of our new global payroll system and M&A integrations.
- Maintain Audit Readiness: Facilitate annual internal and external audits to ensure global compliance and risk mitigation.
What We’re Looking For On Your Resume
- Educational Foundation: Bachelor’s degree in Business, Human Resources, Finance, or a related field.
- Capability over Tenure: No prior experience required. 2+ years of experience; we highly value ambitious recent graduates with strong internship experience in HR or Finance.
- Technical Proficiency: Demonstrated experience with Microsoft Excel (specifically vlookups and pivot tables).
- Global Mindset: Experience or a strong interest in working with international teams and navigating diverse regulatory environments.
What You Should Know About This Team
- Collaborative Global Reach: You aren't just working in a silo; you are part of a tight-knit global team that supports every Qualtrics employee worldwide.
- High-Impact Milestones: This team is at the center of the company’s biggest moves, from acquisitions to system overhauls—your work will be visible to leadership.
- Growth-Obsessed: We believe in "passing the mic" and iterating. On this team, if you are ready for a new challenge, it will find you.
Our Team’s Favorite Perks and Benefits
- Qualtrics Experience Program: $1,800 annual stipend for an experience of your choosing (eligible after one year).
- Holistic Time Off: 30 paid days off (15 PTO, 5 Personal Days, and 10 Holiday Closures).
- Work-Life Integration: Frequent office events, team outings, and rooftop views designed to foster creativity and connection.
- Office Culture: We provide snacks, drinks, and free lunches in our collaborative, open-concept workspaces.
- Comprehensive Care: Full medical, dental, and vision coverage for employees and their families.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Skills Required
- Bachelor's degree in Business, Human Resources, Finance, or a related field
- 2+ years of experience, or strong internship experience in HR or Finance for recent graduates
- Experience with Microsoft Excel, including VLOOKUPs and pivot tables
- Experience or strong interest in working with international teams and diverse regulatory environments
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, telemedicine, chronic‑condition support, and round‑the‑clock mental‑health access. Feedback suggests employer cost sharing and easy‑to‑use navigation tools contribute to strong perceived value.
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Parental & Family Support — Family‑building support includes fertility coverage via Progyny, adoption/surrogacy reimbursement, gender‑affirming care, and resources like milk‑shipping plus a phased return to work for new parents. Feedback suggests these inclusive programs stand out even if universal parental‑leave weeks are more modest.
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Wellbeing & Lifestyle Benefits — Wellbeing perks feature quarterly wellness reimbursements and a distinctive annual Experience Bonus after one year, along with limited work‑from‑anywhere flexibility. Feedback suggests these benefits add meaningful quality‑of‑life value beyond core insurance.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
