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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
Win new enterprise customers and expand strategic accounts across a territory. Lead complex, multi-stakeholder SaaS sales cycles from prospecting and discovery through demonstrations, negotiation, contracting, and close. Build executive relationships, develop account plans, coordinate cross-functional teams, maintain Salesforce pipeline forecasts, craft competitive proposals, and consistently exceed revenue quotas.
Summary Generated by Built In
At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Enterprise Account Executive
Why We Have This Role
We’re hiring an Enterprise Account Executive based in Sydney to win net-new enterprise customers and expand strategic relationships across our territory. You’ll help world-leading organisations improve customer and employee experiences with Qualtrics’ 360° XM platform. Working with senior leaders at client organisations and with internal teams (solutions consultants, customer success, marketing, legal and sales ops), you’ll lead complex sales cycles that meaningfully grow revenue and market presence.
How You’ll Find Success
- Proven enterprise seller: consistently wins new business and manages long, multi-stakeholder sales cycles.
- Trusted advisor: builds credibility with senior leaders across research, marketing and HR functions.
- Strong closer and negotiator: comfortable negotiating complex contracts and commercial terms.
- Drive and resilience: persistent in prospecting and cold outreach; motivated by ambitious targets.
- Process-oriented: uses Salesforce and sales methodology to manage pipeline and forecasting accurately.
- Industry fluency: experience in MarTech, HR Tech, or related enterprise solutions is highly desirable.
- Collaborative: partners effectively with cross-functional teams to create compelling, win-based proposals.
How You’ll Grow
- Deepen strategic selling skills by leading C-suite conversations and large-scale, cross-functional deals.
- Build domain expertise in experience management and analytics on a market-leading SaaS platform.
- Advance negotiation and enterprise procurement skills through complex contract management.
- Open pathways to senior commercial or leadership roles through clear revenue impact and visibility.
Things You’ll Do
- Drive net-new enterprise acquisition — target and close large accounts in your book of business through focused prospecting and executive engagement.
- Expand and retain strategic customers — develop account plans that identify expansion opportunities across research, marketing and HR stakeholders.
- Own complex deal execution — lead discovery, demoing, commercial negotiation and contracting while coordinating solutions consultants, legal and finance.
- Convert market insight into wins — maintain deep competitor and industry knowledge to craft differentiated, win-based proposals and pricing.
- Deliver predictable pipeline and forecasting — manage opportunities in Salesforce and participate in regular pipeline reviews and sales planning.
- Consistently meet or exceed quota — hit revenue targets and contribute to team targets and playbooks.
What We’re Looking For On Your Resume
- 10+ years selling SaaS to enterprise accounts, with demonstrated success in new business development and full-cycle sales.
- Proven track record of exceeding quotas and managing enterprise procurement processes.
- Experience engaging leaders in market research, marketing, HR or related enterprise functions.
- Proficient with Salesforce.com (or equivalent CRM) and disciplined sales process management.
- Background in MarTech or HR Tech strongly preferred.
- Bachelor’s degree or equivalent professional experience.
What You Should Know About This Team
- We’re a global, revenue-focused sales team that values strategic, relationship-driven selling and measurable customer outcomes.
- High performers get visibility and fast recognition — promotions are performance-based.
- You’ll work closely with specialists (solutions consultants, customer success, partners) and have strong regional support to win complex deals.
- The team culture rewards ambition, collaboration, continuous learning and ownership.
Our Team’s Favourite Perks and Benefits
- Competitive compensation: salary plus uncapped commissions and accelerators.
- Career upside: performance-based promotions and clear progression for top performers.
- Health and wellbeing: private health insurance and a $425 quarterly wellness stipend.
- Experience support: $2,800 Annual Experience Bonus and 5 days’ Experience Leave.
- Workplace benefits: commuter allowance, hybrid working (3 days in office / 2 from home), catered lunches and a well-stocked North Sydney office kitchen.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organisational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Skills Required
- 10+ years selling SaaS to enterprise accounts
- Demonstrated success in new business development and full-cycle sales
- Proven track record of exceeding quotas
- Experience managing enterprise procurement processes
- Experience engaging leaders in market research, marketing, HR, or related enterprise functions
- Proficiency with Salesforce.com or an equivalent CRM
- Disciplined sales process management
- Background in MarTech or HR Tech
- Bachelor's degree or equivalent professional experience
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Medical plans offer multiple options with the employer covering a substantial share of premiums, alongside telemedicine and chronic‑condition support. No‑cost mental‑health access and dedicated wellness days reinforce the depth of the health offering.
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Parental & Family Support — Programs include fertility and family‑building through a specialist provider, reimbursement for adoption or surrogacy, and paid parental leave with a gradual return option for birthing parents in some locations. Practical supports like Milk Stork further assist new parents.
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Wellbeing & Lifestyle Benefits — An annual wellness stipend and a separate Experience Bonus provide flexible funds for personal health and life experiences. Additional perks such as a limited work‑from‑anywhere allowance and office amenities in some sites broaden lifestyle support.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
