About us
At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
About the Role
We’re looking for an experienced Senior Network Engineer to join our team in Adelaide and help deliver reliable, secure, and high-performing network services across complex customer environments. In this role, you’ll be responsible for supporting the day-to-day operation of enterprise networks, leading technical incident resolution, and driving continuous improvements across network infrastructure.
Working across a broad range of networking technologies, you’ll collaborate with customers, vendors, carriers, and internal teams to ensure network services remain available, optimised, and aligned to business needs. You’ll also play an important role in mentoring engineers, sharing technical expertise, and contributing to operational excellence.
This is a permanent hybrid opportunity based in Adelaide and includes participation in an on-call support roster. You will need Australian citizenship with the ability to obtain and maintain a NV1 Security Clearance to be considered.
What You’ll Do
- Support the operational management of enterprise and managed network environments.
- Lead the investigation and resolution of network incidents, service requests, alerts, and performance issues.
- Analyse network performance data and identify opportunities to improve reliability, security, and efficiency.
- Implement, test, monitor, and optimise network hardware and software to ensure strong system performance.
- Plan and document network changes, including implementation, testing, risk assessment, and rollback activities.
- Create and maintain accurate technical documentation and operational records.
- Monitor service provider performance and work with vendors and carriers to resolve issues and maintain service levels.
- Provide technical leadership and mentoring to engineers and associate engineers.
- Contribute to operational reporting and recommend improvements to network services and processes.
- Support customer environments while collaborating with internal and external stakeholders to deliver effective outcomes.
What You’ll Bring
- At least 5-7 years of hands-on experience in networking and network operations.
- Proven experience configuring and maintaining network, security, communications, and data centre infrastructure.
- Strong knowledge of networking and firewall technologies across data centres, LAN, and WAN environments.
- Working knowledge of wireless, mobility, telephony, and cloud networking technologies.
- Strong understanding of network and security management platforms and associated monitoring and reporting tools.
- In-depth experience with routing, switching, firewalls, security appliances, DNS, internet connectivity, wireless infrastructure, and WAN technologies.
- Excellent troubleshooting, analytical, and problem-solving skills, with the ability to lead technical investigations and coordinate resolution activities.
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.
- A strong customer focus and the ability to manage competing priorities effectively.
- Essential: At least two of CCNP, CCSE, or equivalent industry certifications.
- Desirable: CCIE, CCSM, public cloud certifications, Linux/Unix administration experience, project management certification, Python or Perl skills, or a relevant tertiary qualification.
- Australian citizenship with the ability to obtain and maintain a NV1 Security Clearance.
Benefits
Culture and benefits
Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.
Why you will love working here
- Paid parental leave
- 24/7 Employee Assistance Programme (DataCare)
- Ongoing learning, certifications, and career development opportunities
- Access to industry-leading learning platforms and future skills training
- Recognition programmes that celebrate great work
- Great employee discounts and financial wellbeing benefits
- Meaningful work that makes a real impact
Eligibility criteria and conditions may apply to some benefits.
Skills Required
- 5-7 years of hands-on experience in networking and network operations
- Proven experience configuring and maintaining network, security, communications, and data centre infrastructure
- Strong knowledge of networking and firewall technologies across data centres, LAN, and WAN environments
- Working knowledge of wireless, mobility, telephony, and cloud networking technologies
- Strong understanding of network and security management platforms and associated monitoring and reporting tools
- In-depth experience with routing, switching, firewalls, security appliances, DNS, internet connectivity, wireless infrastructure, and WAN technologies
- Excellent troubleshooting, analytical, and problem-solving skills; ability to lead technical investigations
- Strong communication skills and customer focus; ability to manage competing priorities
- At least two of CCNP, CCSE, or equivalent industry certifications
- Australian citizenship with ability to obtain and maintain NV1 Security Clearance
- Participation in an on-call support roster
- Ability to work in a hybrid role based in Adelaide
- CCIE, CCSM, public cloud certifications (desirable)
- Linux/Unix administration experience (desirable)
- Project management certification (desirable)
- Python or Perl skills (desirable)
- Relevant tertiary qualification (desirable)
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
