Datacom

HQ
Auckland
Total Offices: 2
6,500 Total Employees
Year Founded: 1965

Datacom Compensation & Benefits

Updated on May 26, 2026

This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.

How are the compensation & benefits at Datacom?

Strengths in healthcare, wellbeing, and flexible work are accompanied by challenges in pay levels and progression for entry‑level and contact‑center/MSP roles, with more competitive compensation in specialist and sales tracks. Together, these dynamics suggest an overall package that is solid on benefits but uneven on cash compensation and advancement, varying notably by role, business unit, and location.

Key Insight for Candidates

Datacom’s defining tradeoff is conservative cash pay offset by solid flexibility, wellbeing perks, and learning support. This often feels like a 'good, not great' package, and meaningful pay jumps may hinge on internal moves; benchmark offers carefully if cash is your priority.

Evidence in Action

  • Business-Unit Tiered Pay Recurring employee feedback cites Datacom Connect, service desk, and contact‑center/MSP roles as lower‑paid tracks versus specialist engineering or sales. This sets expectations of modest base pay in frontline units and encourages progression via role changes or movement into scarce‑skill or revenue roles.
  • ANZ Health Cover Emphasis Company materials in New Zealand and Australia highlight complimentary health insurance packages, employee assistance programs, and flexibility‑focused perks. This wellbeing‑first benefits stack helps offset average‑pay perceptions for many employees, improving day‑to‑day support, work‑life balance, and retention even when cash comp isn’t top‑of‑market.

Positive Themes About Datacom

  • Healthcare Strength: Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
  • Wellbeing & Lifestyle Benefits: Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
  • Flexible Benefits: Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.

Considerations About Datacom

  • Stagnant Pay & Limited Progression: Progression in service desk and contact‑center environments is often seen as slower, with meaningful increases sometimes tied to changing roles. This dynamic contributes to lower satisfaction in those job families.
  • Poor or Misaligned Recognition & Rewards: Pay is considered just okay to low for entry‑level, service desk, and contact‑center/MSP roles relative to expectations. Specialist technical and sales tracks appear more competitive, creating unevenness across functions.
  • Perks & Wellbeing Gaps: Benefits are described as solid but not exceptional, with strengths in health and flexibility offset by limited depth in other areas. Overall packages can feel basic rather than standout depending on team and market.
NEW
What does AI tell candidates about your employer brand?
Get your free AI reputation report today.
See AI Report
AI Report
AI Report

These insights are generated using AI and may not reflect internal data or verified company information. They are intended solely for general informational purposes and should not be considered a definitive assessment of the company’s reputation. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
Is This Your Company? Claim Profile