Jobs at Datacom

Coordinates bid and proposal processes by gathering information, organizing documentation, writing technical content, managing internal reviews, and ensuring submissions meet specifications and deadlines. Supports the bids and sales teams with tender administration, stakeholder coordination, document control, formatting, and proposal quality checks. The role requires strong writing, organization, presentation, administrative, and Microsoft Office skills, along with experience in administrative or sales-focused work within a technical environment.

Supports receiving, scanning, sorting, storing, stocktaking, packing, and dispatching equipment and stock. Uses computer systems to track inventory, responds to stock-location questions, maintains an organized and safe work area, and collaborates with internal teams. This entry-level role provides hands-on logistics training and requires reliability, attention to detail, clear communication, willingness to learn, and adherence to workplace safety procedures.

Entry-level role developing hands-on IT skills through device setup, configuration, repairs, hardware and software troubleshooting, customer support, documentation, and networking fundamentals. The trainee will work with laptops, desktops, servers, Windows, Microsoft 365, Intune, and related device management tools while learning from experienced technical staff.

Supports revenue and billing operations through project-level profitability, margin, and financial reporting. Analyzes project performance, investigates data and setup issues in SuiteProjects Pro, collaborates with Finance and Revenue stakeholders, and provides insights for planning and decision-making. The role also contributes to reporting improvements, data quality, month-end activities, and ad hoc analysis in a project-based revenue environment.

Supports, troubleshoots, monitors, and improves client systems and infrastructure. Responsibilities include maintaining availability, performance, and security; designing and implementing infrastructure; improving service processes; participating in an on-call roster; attending customer sites; and collaborating with IT teams. Requires strong Windows Server, Active Directory, virtualization, scripting, networking, cloud, and cybersecurity knowledge.

Provides onsite IP voice and unified communications engineering support at a customer site in Perth. Responsibilities include designing and integrating new sites, monitoring network performance, performing reconfigurations, executing large-scale network changes, troubleshooting UC environments, documenting designs, evaluating technologies, and supporting operational improvements. The role requires strong Cisco collaboration expertise, VOSS4UC experience, networking knowledge, communication skills, and relevant engineering qualifications.

Lead end-to-end major incident response across technical teams, vendors, customers, and senior stakeholders. Coordinate triage, escalation, communications, service restoration, incident documentation, post-incident reviews, governance, and continuous improvement. Maintain incident playbooks and participate in the major incident on-call roster.

Designs, develops, integrates, tests, deploys, and supports Microsoft Dynamics 365 Finance and Supply Chain Management solutions. Builds X++ extensions, integrations, reports, workflows, data migrations, and warehouse/manufacturing capabilities. Manages Azure DevOps, LCS, environments, releases, testing, documentation, and go-live support while collaborating with functional consultants, architects, technical teams, and stakeholders across distributed Australia and New Zealand projects.

Senior D365 Supply Chain Management Functional Consultant leading workshops, solution design, configuration, integrations, data migration, testing, training, cutover, and hypercare. The role covers procurement, product information, inventory, warehousing, manufacturing, planning, distribution, costing, traceability, and stakeholder management across distributed Australia and New Zealand teams on a predominantly remote contract.

Lead technical ServiceNow implementations for customers, including solution design, configuration, development, testing, and delivery. Apply strong Customer Service Management expertise to translate business requirements into effective solutions. Act as a technical advisor, collaborate with architects and cross-functional teams, support customer adoption, maintain client relationships, and mentor junior consultants. The approximately six-week contract requires immediate availability and work in a consulting environment.

Provides onsite desktop and end-user support, including ticket triage, hardware and software troubleshooting, identity and access requests, device provisioning, mobility support, asset management, warranty coordination, and technical documentation. Ensures service-level agreement compliance while delivering clear customer communication and maintaining accurate resolution records.

Support project billing operations through project administration, billing, budgets, revenue recognition, work in progress, deferred revenue, and financial reporting. Review project setup in SuiteProjects Pro, investigate data issues affecting reporting and commercial outcomes, support finance and business stakeholders, improve reporting processes, and perform ad hoc analysis. The role also involves managing complex projects, understanding project financials, and mentoring team members.

Senior Business Analyst for a six-month contract in Wellington. The role leads requirements gathering, business process and systems analysis, documentation, issue investigation, solution recommendations, stakeholder engagement, and change initiative support. The analyst will also track requirements, dependencies, issues, and actions while working across business, technical, and delivery teams. A current New Zealand Government Top Secret Special security clearance is mandatory.

Senior Integration Engineer responsible for designing and maintaining C#/.NET APIs, backend services, and system integrations, while contributing to native Android and iOS applications using Kotlin and Swift. The role emphasizes secure, high-performance software, testing, troubleshooting, code reviews, Git, CI/CD, production support, and incident resolution. Candidates must be Auckland-based, hold current New Zealand working rights, and independently deliver solutions in an enterprise environment.

Manages and supports customer enterprise mobility environments, including Intune, Workspace ONE, MobiControl, Apple Business Manager, iOS, Android, Chrome OS, and related systems. Responsibilities include monitoring, incident resolution, system changes, documentation, reporting, governance, technical leadership, solution design, project delivery, customer communication, and staff training. The role also contributes to pre-sales, process improvements, risk management, and deployment or refresh projects while following ITIL and organizational delivery methodologies.

Develop, enhance, debug, and support production-grade software applications across cloud, networked, and internet environments. Responsibilities include code reviews, defect resolution, technical design, documentation, system monitoring, deployment, performance analysis, stakeholder collaboration, estimation, planning, and mentoring. The role requires strong software engineering, cloud, DevOps, database, security, observability, Agile, and AI-assisted development expertise.

Provides technical escalation and hands-on engineering for Microsoft 365 modern workplace services. Supports identity management, authentication, collaboration, communications, email security, file services, and productivity tools. Advises customers on adoption, enablement, and continuous improvement while delivering technical solutions through Datacom’s Microsoft 365 Centre of Excellence. Requires extensive Microsoft 365 engineering experience in an ICT professional services environment and New Zealand citizenship or permanent residency for relevant clearances.

Provides first-line desktop and end-user support across the Orange and Bathurst sites. Responsibilities include ticket triage and resolution, troubleshooting computers and peripherals, identity and access requests, device provisioning, mobile-device support, hardware repairs, print services, asset tracking, warranty coordination, and documentation. The role requires strong customer service, communication, prioritization, and the ability to travel between locations.

Provide timely, professional customer support for Smartly payroll software users. Resolve queries, maintain accurate case notes, escalate complaints, use internal knowledge resources, and collaborate with internal teams and third parties. The role involves managing contact centre availability, building product knowledge, participating in training, and contributing to service improvements while maintaining privacy and safety standards.

Build direct relationships with government and commercial customers, collaborate with technology channel partners, and grow product revenue and profitability. The role manages customer and vendor relationships, responds to quotes and requests, communicates technical solutions, supports the sales cycle from quoting through ordering, and tracks opportunities in a CRM. Success requires strong negotiation, influencing, customer service, technology-channel, and IT reseller experience in the Perth market.