Jobs at Datacom

Graduate Associate Consultant supporting payroll processing, client requests, troubleshooting, product training, relationship management, and identifying sales opportunities. The role provides structured training, mentoring, and career development while building expertise in Datacom’s payroll and HR software products. Candidates should demonstrate strong communication, problem-solving, numerical, organizational, customer service, and computer skills. The position is client-facing and hybrid after training and probation, based in Auckland.

Supports data centre customers by coordinating requests, monitoring enquiries, assisting with onboarding and offboarding, maintaining customer portals, and helping with reporting, renewals, pricing reviews, and commercial administration. The role collaborates with Operations, Sales, Customer Success, and Service Delivery teams while improving processes, supporting compliance, and developing customer relationship, technology services, and business skills.

Build direct relationships with government and commercial customers, collaborate with technology channel partners, and grow product revenue and profitability. The role manages customer and vendor relationships, responds to quotes and requests, communicates technical solutions, supports the sales cycle from quoting through ordering, and tracks opportunities in a CRM. Success requires strong negotiation, influencing, customer service, technology-channel, and IT reseller experience in the Perth market.

The Reporting Analyst integrates data, maintains reporting databases, develops and administers Power BI dashboards and reports, investigates data anomalies, and provides business analysis. The role establishes Power BI governance and development standards, evaluates dashboards for redesign, creates insightful reports, and prepares written briefs and technical documentation. It requires Power BI, DAX, Power Apps, ServiceNow, and modern data architecture knowledge, with Microsoft Fabric preferred.

Develop and maintain Smartly’s SaaS payroll system across front-end and back-end technologies. Responsibilities include delivering features, clarifying requirements, managing releases, testing, code reviews, bug fixing, and ensuring secure, maintainable, high-performing software. The engineer will contribute to architecture and design, use automation and AI-assisted development, collaborate across the team, and mentor less experienced engineers.

Designs and delivers end-to-end Microsoft Dynamics 365 Finance and Supply Chain Management solutions for enterprise customers. Leads discovery, presales workshops, solution architecture, bids, proposals, estimates, Statements of Work and architecture assurance. Advises on finance, procurement, warehousing, manufacturing, integrations, data, security, reporting and implementation roadmaps. Partners with sales, consultants, developers and project teams while mentoring others and contributing to practice growth.

Design, implement, and optimize CyberArk Endpoint Privilege Manager solutions for enterprise clients. Assess endpoint privilege models, configure application control and privilege elevation policies, translate requirements into secure designs, create technical documentation, and support stakeholder engagement, knowledge transfer, and operational uplift.

Designs, implements, and improves Delinea PAM solutions for enterprise clients. Responsibilities include leading requirements workshops, configuring credential vaulting and session monitoring, implementing password rotation and governance controls, integrating PAM with Active Directory, Entra ID, LDAP, SIEM, and identity platforms, and producing technical documentation. The consultant also supports PAM assessments, remediation, maturity uplift, project delivery, and customer knowledge transfer.

Serve as a technical escalation point within the Microsoft 365 Centre of Excellence, delivering and improving modern workplace services. Manage Microsoft 365 collaboration, communication, security, identity, and access solutions, including Exchange Online, Teams, SharePoint, OneDrive, and Azure AD. Guide customers on adoption and productivity outcomes while providing hands-on engineering expertise across authentication, email security, conferencing, and collaboration platforms.

Design, build, implement, and support Microsoft 365 solutions using SharePoint, Power Platform, Teams, OneDrive, and Purview. Translate customer requirements into practical solutions, deliver workshops and demonstrations, produce technical documentation, support information governance and migrations, resolve service issues, and contribute to Copilot and AI adoption. The role also supports project delivery, estimates, presales, governance, training, and customer capability development.

Manage daily operations within a managed IT service management practice, ensuring adherence to ITIL processes, driving continuous improvement, supporting cross-team flexibility, managing stakeholder relationships, and producing operational reports. The role requires broad experience across change, incident, problem, release, configuration, and capacity management, along with strong customer satisfaction, process management, communication, and analytical skills. Participation in major incident management and an on-call roster may be required.

Supports procurement strategy, sourcing, RFQ/RFI/RFP preparation, vendor reviews, procurement governance, spend and cost analysis, performance monitoring, exception reporting, and process improvements. The role collaborates with stakeholders, evaluates procurement metrics and trends, supports contract reviews, and ensures procurement deliverables, controls, budgets, and schedules are maintained.

Lead the design and delivery of Microsoft Dynamics 365 Supply Chain Management solutions across procurement, inventory, warehousing, manufacturing, planning, distribution, costing, and traceability. Facilitate workshops, configure solutions, manage requirements and integrations, support migration and testing, resolve defects, deliver training, and oversee cutover, go-live, and hypercare. Build stakeholder relationships and collaborate with architects, technical teams, and distributed delivery teams across Australia and New Zealand.

Designs and governs complex enterprise LAN and WAN architectures across multi-site environments. The role develops scalable, resilient network designs; advises stakeholders; evaluates emerging technologies and vendors; reviews infrastructure designs; and provides technical leadership across hybrid cloud, network security, SD-WAN, and enterprise networking initiatives.

Lead consultancy and delivery of end-to-end Microsoft 365 solutions (SharePoint, Teams, Power Platform) including design, migrations, governance, automation, and customer capability building. Provide technical leadership, run workshops and presentations, produce solution documentation, support presales estimates, and follow ITIL best practices to ensure compliance and information management.

The Senior Solution Specialist for M365 will design, build, and support Microsoft 365 solutions, lead migration projects, and provide technical guidance to customers. Responsibilities include facilitating workshops, developing documentation, and ensuring best practices in M365 environments.

Lead the design and delivery of Snowflake-based data platforms, enterprise data warehouses, ETL/ELT pipelines, dimensional models, and Power BI solutions. Gather requirements through stakeholder workshops, optimize data platforms, support CI/CD and DevOps automation, and provide technical documentation and knowledge transfer. The role requires senior-level consulting expertise, strong customer engagement, and advanced Snowflake, Azure or Fabric, Python, SQL, Power BI, Power Query, and DAX skills.

Designs, implements, documents, and supports complex middleware platforms for enterprise customers. Responsibilities include solution and detailed design, strategic planning, customer consulting, project delivery, technical advice, sales proposal support, and stakeholder coordination. The role may lead defined projects and mentor team members while working across Oracle middleware, DevOps automation, integration, web server, database, security, and enterprise application technologies.

Designs and maintains enterprise endpoint environments and desktop standard operating environments. Provides architectural guidance, escalation support, mentoring, customer consulting, and continuous improvement across endpoint management, Windows deployment, security, VDI, cloud, and hybrid infrastructure. The role requires strong stakeholder, communication, planning, budget, and vendor-management skills, along with eligibility for Australian Government Baseline clearance.

Design and deliver Azure-based solution architectures spanning applications, integrations, APIs, data platforms, AI capabilities, and cloud services. Engage customers, lead workshops, shape proposals, guide delivery teams, review designs and code, troubleshoot technical challenges, and contribute to proofs of concept. Establish integration and API strategies, govern architecture, support cloud modernization, promote DevOps and reusable engineering practices, and ensure solutions meet security, scalability, reliability, and business requirements.