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The Desktop Support Team Lead is responsible for leading a team of engineers in IT Outsourcing, ensuring best practices in support, managing escalations, mentoring staff, and enhancing customer satisfaction while overseeing operational performance and adherence to policies.
As a SOE Engineer, you will manage customer endpoint systems, focusing on maintenance, upgrades, and enhancing configurations using enterprise-grade management platforms. You will ensure customer satisfaction, document processes, identify improvements, and assist in project work, upholding best practices and ITIL processes.
The Strategic Engagement Leader at Datacom focuses on driving new business within Cloud and Business Platforms, specifically Service Now and Workday. Responsibilities include acting as a thought leader, maintaining knowledge of technology vendors, contributing to demand generation, managing sales opportunities, and developing commercial proposals. This role also involves strategic negotiations to win new business.
As a SOE Engineer, you will manage endpoint systems, enhance user experience, and ensure customer satisfaction while performing maintenance, migrations, and supporting projects related to end user configurations. You will utilize your strong technical knowledge in relevant systems and contribute to a high performing team.
As a SOE Engineer, you will manage endpoint systems, ensuring exceptional customer service while maintaining and enhancing configurations, upgrading environments, and contributing to continuous improvement. The role requires strong technical knowledge of endpoint management platforms and problem-solving skills to support customers effectively.
As a SOE Engineer, you will manage and enhance customer endpoint systems, ensuring high satisfaction and effective use of Microsoft Endpoint Configuration Manager, Intune, Active Directory, and other technologies. Responsibilities include maintenance of configurations, upgrades, documentation, and participation in projects, all while adhering to best practices and ITIL processes.
As a Systems Analyst, you will assist senior team members in maintaining systems hardware and software, monitor system performance, install and test software, and manage disk space. You will need strong analytical skills, experience in systems administration, and knowledge in programming languages and various operating systems.
The Marketing Automation Developer designs, implements, and deploys marketing automation and customer data platforms. They analyze client needs, develop strategies, create solutions, provide training, lead project scoping, and optimize marketing campaigns through data analysis and best practices.
As a Systems Engineer at Datacom, you will install, support, and customize systems software while managing the technical infrastructure including hardware and software. Responsibilities include system design, monitoring performance, troubleshooting, and collaboration with IT team members to ensure seamless operation of systems.
The Senior SOE Engineer will manage the daily operations of customer's endpoint systems, focusing on performance improvements, system maintenance, and customer satisfaction. Responsibilities include overseeing configuration management, assisting with projects, and ensuring documentation is up-to-date while supporting a high-performing team.
As a Senior SOE Engineer, you will manage day-to-day operations of endpoint systems, ensuring customer satisfaction through technical support and recommending best practices. Responsibilities include maintaining configurations, performing upgrades, and enhancing documentation while leading projects as needed.
As a Senior Account Manager at Datacom, you will build and nurture relationships with Defence organizations, drive revenue growth, and collaborate with product partners. The role demands a strong understanding of the Defence market, exceptional account management skills, and the ability to communicate technical information effectively.
As a Senior SOE Engineer, you will manage day-to-day operations of customer endpoint systems, focusing on maintenance, upgrades, and enhancements using enterprise-grade management platforms. This role includes problem-solving technical issues, ensuring exceptional customer satisfaction, and engaging in continuous improvement initiatives and project work.
The Account Manager will build and nurture relationships with clients and channel partners, drive revenue growth, and ensure excellent customer experiences by managing quotes and orders. The role requires strong customer engagement skills, attention to detail, and the ability to communicate technical information effectively.
As a Senior SOE Engineer, you will manage clients' endpoint systems, perform maintenance, upgrades, and enhancements, ensure exceptional customer service, and lead projects focused on improving end user solutions. Your role involves dealing with Microsoft Endpoint Configuration Manager, Intune, and engaging in enterprise-scale software deployments.
The Programme Manager is responsible for overseeing all aspects of IT project programs, ensuring quality standards are met within time and cost constraints, managing project teams, controlling budgets, and maintaining stakeholder relationships.
As a Senior SOE Engineer, you'll manage endpoint systems, maintain configurations, ensure customer satisfaction, and assist with endpoint solutions. You will handle upgrades, document processes, and travel to various sites when needed.
The Technical Consultant will support Data Analytic Platforms, work directly with Federal Government clients, and provide remote assistance and onsite visits as needed. Responsibilities include maintaining technical documentation, troubleshooting support issues, and proactively managing infrastructure to meet service level agreements.
The Data Tester will focus on testing ETL processes, ensuring data quality and integrity, and validating data pipelines within platforms like Snowflake. Responsibilities include executing tests, performing data reconciliation, and collaborating with data engineers, as well as creating test documentation and supporting test strategies.
The Design Lead will shape and deliver impactful customer experiences by leading the design process and advocating for user needs. Responsibilities include conducting UX testing and research, collaborating with cross-functional teams, coaching design team members, and maintaining product design guidelines to ensure alignment with strategic goals.