Jobs at Datacom

Lead the Integration Revolution by delivering technical solutions, mentoring teams, driving discussions, and ensuring code excellence. Utilize expertise in integration, DevOps, and emerging technologies to transform business strategies and achieve real-world outcomes.

Lead Workday HCM workstreams across implementations: gather requirements, design and configure modules (time, absence, security, integrations), build reports/dashboards, lead testing, training, and knowledge transfer while managing stakeholders for international clients.

Design, build, and deliver ServiceNow solutions across ITSM, CSM, HRSD, CMDB and automation. Lead requirements, design workshops, configuration, integrations, testing, deployment, documentation, and customer training. Support UAT, identify risks, and contribute to proposals and practice capability.

Lead design and delivery of Dynamics 365 and Power Platform solutions: run technical discovery workshops, produce technical designs, develop integrations and software components, drive customer-facing engagements, and coach technical teams through testing, documentation, deployment and support.

Design, develop, test and deploy cloud-based microservices and integration solutions. Implement SOA/ESB and API-based systems, model APIs (RAML/OAS), work in agile squads, apply DevOps/CI/CD practices, and collaborate with clients and stakeholders.

The Intelligent Automation Architect designs and governs enterprise automation solutions, leads technical discussions, and manages automation engineers to optimize operational outcomes.

Lead analysis, design, implementation and support of enterprise ERP/application systems. Provide technical leadership, resolve complex issues, monitor platform performance, produce documentation, ensure security/governance compliance, collaborate with stakeholders, and mentor engineering staff to deliver business outcomes.

The Intelligent Automation Architect designs and manages enterprise automation solutions, works with stakeholders to improve efficiency, and leads a team to ensure successful implementation of automation initiatives.

Leads Salesforce solution design, development, configuration, testing, deployment, integration, automation, and platform optimisation across complex customer environments. Provides technical leadership, architecture guidance, governance, security, data management, and roadmap planning. Collaborates with customers and stakeholders to translate requirements into scalable solutions, advises on Salesforce capabilities, resolves complex technical issues, mentors team members, and supports operational excellence and digital transformation.

Supports consulting delivery of data engineering, business intelligence, analytics, and reporting solutions. Responsibilities include implementing data platforms and ETL pipelines, developing dashboards, translating business requirements into technical solutions, designing data models and warehouses, providing client support, and collaborating with stakeholders to resolve issues. The role requires delivering solution components on schedule, within budget, and to quality standards while developing expertise across modern data technologies.

Provides hands-on operational support for enterprise LAN, WAN, internet, routing, switching, firewall, and connectivity environments. Manages incidents, requests, alerts, changes, upgrades, monitoring, maintenance, troubleshooting, vendor coordination, documentation, and ITSM records. Requires rapid integration into an existing team and proactive network performance improvement.

Design, develop, debug, and modify commercial and end-user software applications using Neo4j and full-stack technologies. Conduct code reviews, resolve defects, clarify technical requirements, and deliver scalable cloud-based solutions. Collaborate with project leads, customers, business stakeholders, and technical teams to improve delivery quality, recommend technology and process enhancements, and ensure solutions meet business needs.

Provide 2nd/3rd level application support across multiple clients, manage incidents and problems to SLA, coordinate with internal teams and vendors, participate in on-call 24/7 roster, support service transitions, contribute to projects, and improve operational processes and documentation.

Lead the design and delivery of Microsoft Dynamics 365 Supply Chain Management solutions across procurement, inventory, warehousing, manufacturing, planning, distribution, costing, and traceability. Facilitate workshops, configure solutions, manage requirements and integrations, support migration and testing, resolve defects, deliver training, and oversee cutover, go-live, and hypercare. Build stakeholder relationships and collaborate with architects, technical teams, and distributed delivery teams across Australia and New Zealand.

Lead and mentor the enterprise sales team across Australia, driving strategy and revenue for managed services, cybersecurity, cloud and digital platform offerings. Manage long sales cycles and RFPs, build C-level relationships in the Perth market, negotiate contracts, ensure delivery alignment with strategic aims, and oversee financial performance and business outcomes.

Design, implement and maintain enterprise IAM processes and tooling. Build RBAC and authorization models, enforce PAM and SoD controls, perform access reviews and monitoring, manage IAM capacity and licences, support compliance and reporting, and drive IAM process automation and stakeholder engagement.

Lead technical design and delivery of enterprise data, analytics and AI platforms. Provide solution architecture, mentorship, and implementation support across data warehouse, data lake and Microsoft data platform services. Ensure quality, performance, scalability and operational readiness, advise on AI opportunities, drive engineering practices, and coordinate cross-team delivery and support.

Advise enterprise and government customers on CX and CCaaS transformations. Lead discovery, design strategic roadmaps, specify AI-enabled contact centre solutions (Conversational/Agentic AI, LLMs, IVR), support implementation, integration, testing, training, and adoption, and contribute to pre-sales and thought leadership.

Identify, develop and grow strategic government and commercial opportunities in South Australia. Build trusted customer, partner and vendor relationships, qualify and progress sales opportunities using CRM, respond to quotes, understand customer needs, communicate technical solutions, and drive revenue and market expansion from initial engagement to closure.

Senior full-stack developer responsible for designing, coding, debugging and modifying commercial and end-user applications. Participate in code reviews, resolve defects, collaborate with stakeholders to improve delivery quality, and deliver scalable cloud-based solutions. Provide progress updates and contribute to technical leadership and continuous professional development.