The Senior Marketing Support Specialist is responsible for implementing marketing strategy and campaigns for their assigned
auction location(s).
What You'll Do
- Partners with Sr. Manager/Manager, Field Marketing to understand objectives and goals of assigned auction location(s) and is responsible for a multi-auction strategy and support model.
- Strategically identifies and contacts targeted clients through tactical marketing efforts including email, phone outreach, social media, and sales enablement.
- Coordinates and delivers on the overall presence of assigned location ensuring physical and digital signage and other point of sale materials are properly placed and visible to clients and aligns with Manheim brand guidelines.
- Influences the sale day experience by engaging with clients in the auction lanes and facilitates in lane promotions and activities.
- Strategically identifies and contacts targeted clients via phone to discuss special sales, feedback, or respond to a specific business need (as needed).
- Builds relationships with auction leadership, field sales, and key dealer and commercial clients.
- Coordinates and manages initiatives alongside field sales including blitzes and new seller welcome campaigns.
- Manages giveaway/promotional items and performs monthly audits on allotment.
- Effectively manages auction location(s) website, social media platforms, and sales enablement content.
- Provides weekly recaps on sale and client performance to field and auction leadership.
- Understands monthly budget expectations and ensures spend is expensed appropriately.
- Learns and effectively uses multiple marketing and reporting tools.
- Participate in weekly marketing team meetings.
- Travels to assigned locations as required.
- Assist with other auction-related duties as needed.
Location:
This is an onsite position at our Orlando location. Qualified candidates must reside in and/or near Orlando.
Who You Are
Minimum
- Bi-lingual skillset required (English/Spanish).
- Full-time, onsite Monday through Friday (Orlando location).
- High School Diploma/GED and 5 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience; or 7 years' experience in a related field.
- 2 years of marketing experience required.
- Excellent communication (written and verbal), interpersonal, organizational skills required.
- Knowledge of Salesforce or other CRM platform required.
- Knowledge of Microsoft Office suite required.
- Ability to work in a high-performing, fast-paced environment.
- Ability to adapt to an ever-changing industry and react to change in a positive manner.
- Ability to work under time constraints and meet deadlines.
- Ability to sit or stand for long periods of time.
- Occasional exposure to outdoor weather conditions as well as noise, dust, and fumes in auction lanes where applicable.
- Some travel may be required to Manheim locations, regional meetings, and/or home office.
Preferred
- Previous experience in the automotive industry preferred.
USD 22.02 - 33.08 per hour
Compensation:
Hourly pay rate is in the range of $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- Bilingual (English/Spanish)
- Full-time onsite availability Monday through Friday in Orlando
- High School Diploma/GED or equivalent combination of education and experience (examples given: degree + 3 years, or 7 years' experience)
- Minimum 5 years' experience in a related field (alternatively specified combinations allowed)
- 2 years of marketing experience
- Excellent written and verbal communication, interpersonal, and organizational skills
- Knowledge of Salesforce or other CRM platform
- Knowledge of Microsoft Office suite
- Ability to work in a high-performing, fast-paced environment and meet deadlines
- Ability to adapt to change and work under time constraints
- Ability to sit or stand for long periods and tolerate occasional outdoor exposure (weather, noise, dust, fumes)
- Some travel to Manheim locations, regional meetings, and/or home office may be required
- Authorized to work in the United States for any employer without current or future sponsorship
- Previous experience in the automotive industry
Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
Cox Enterprises Insights
What We Do
Cox Enterprises is a family-owned enterprise spanning 125+ years of innovation. Through our diverse network of businesses, our people are shaping the future with bold thinking, cutting-edge technology and an unwavering commitment to doing what’s right. Across a range of industries — including automotive, agriculture, cleantech, journalism and more — we’re building a better future for this generation and the next. Make your mark at Cox!
Why Work With Us
Founded in 1898, Cox Enterprises is a community of kind, grounded individuals who work together to drive positive change across vital industries. At Cox, employees experience meaningful work, great benefits, work-life balance and a supportive team environment, plus ample opportunities for career growth across our family of businesses.
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