Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)

Posted 3 Hours Ago
Be an Early Applicant
Hiring Remotely in Houston, TX, USA
In-Office or Remote
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Leads Risk & Resilience consulting pursuits and client engagements across enterprise risk, resilience, cybersecurity, AI, cloud, governance, and compliance. Oversees solution shaping, proposals, pricing, SOWs, commercial governance, delivery quality, executive client engagement, and practice growth. Develops advisory offerings, methodologies, intellectual property, and seller enablement while mentoring consulting teams and managing engagement, scope, resource, and commercial risks.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.
RapidScale is building a Risk & Resilience advisory practice designed to help enterprise clients navigate increasingly complex challenges across business resilience, governance, cybersecurity, cloud transformation, artificial intelligence, compliance, exposure management, and operational readiness.
We are seeking a Senior Manager, Strategy & Engagement - Risk & Resilience to provide senior advisory, commercial, and delivery leadership across the practice. This role will help shape major enterprise pursuits, oversee a portfolio of client engagements, establish strong commercial and delivery governance, and ensure RapidScale brings an integrated Risk & Resilience perspective to complex client challenges.
The Senior Manager will operate across the full lifecycle of the practice-from opportunity development and pursuit strategy through solution shaping, pricing and scope governance, delivery oversight, and executive client engagement.
This is not a traditional program management role or a purely technical cybersecurity position. The ideal candidate is a senior consulting-trained Risk & Resilience practitioner who can move comfortably between executive advisory conversations, complex pursuit leadership, commercial decision-making, and delivery oversight.
The role requires the ability to connect enterprise risk, resilience, cybersecurity, AI, cloud, governance, and compliance into a cohesive business-facing advisory strategy while bringing the consulting discipline and commercial judgment necessary to help scale a growing practice.
What You'll Do
Portfolio & Advisory Leadership
  • Provide senior leadership across a portfolio of Risk & Resilience pursuits and client engagements.
  • Establish priorities across active opportunities and delivery workstreams based on client needs, strategic value, resource requirements, risk, and commercial considerations.
  • Serve as a senior advisor to enterprise clients navigating complex issues involving risk, resilience, cybersecurity, AI, cloud, governance, compliance, and operational readiness.
  • Lead executive-level conversations with CIOs, CISOs, CTOs, risk, compliance, security, and transformation leaders.
  • Help clients translate complex business and technology risks into actionable strategies, investment priorities, roadmaps, and transformation plans.
  • Provide senior review and guidance on client recommendations, executive deliverables, and strategic readouts.

Major Pursuit & Solution Leadership
  • Lead the shaping of complex, strategic, and high-value Risk & Resilience pursuits.
  • Partner with sales, practice leadership, and technical subject matter experts to define the client problem, advisory approach, scope, solution, and value proposition.
  • Lead or provide senior oversight for discovery sessions, executive workshops, proposal development, and pursuit presentations.
  • Determine the appropriate combination of advisory, cybersecurity, cloud, AI, compliance, and delivery capabilities required to address client needs.
  • Ensure pursuits are structured around measurable client outcomes rather than isolated technical activities.
  • Provide senior-level support for strategic client presentations and executive decision-making throughout the pursuit lifecycle.

Commercial Governance
  • Provide oversight for SOW development, pricing, scope, assumptions, resource models, and engagement economics across Risk & Resilience opportunities.
  • Evaluate proposed engagements for delivery feasibility, commercial risk, and alignment with practice capabilities.
  • Partner with practice and business leadership to validate pricing strategies and delivery models for complex engagements.
  • Identify potential scope, margin, delivery, or resource risks before commitments are made to clients.
  • Help establish repeatable commercial guardrails and pricing approaches as the practice scales.
  • Ensure that what is sold can be successfully delivered and that client expectations are appropriately established throughout the pursuit process.

Delivery Oversight
  • Provide senior oversight across multiple concurrent Risk & Resilience engagements.
  • Establish delivery expectations and governance for complex or high-visibility client work.
  • Monitor engagement health, client satisfaction, scope, milestones, dependencies, risks, and overall quality.
  • Provide escalation support when delivery challenges arise and help teams develop appropriate remediation plans.
  • Ensure consistency and quality across executive deliverables, recommendations, assessments, and client readouts.
  • Coach engagement leaders and subject matter experts on client management, problem structuring, executive communication, and consulting discipline.
  • Maintain connectivity between pursuit strategy and delivery execution to ensure commitments made during the sales process translate into successful client outcomes.

Practice Development & Growth
  • Partner with the Practice Lead to develop and scale RapidScale's Risk & Resilience advisory capabilities.
  • Help define repeatable offerings, methodologies, frameworks, delivery models, pricing approaches, and quality standards.
  • Identify emerging client needs and translate them into new or expanded advisory offerings.
  • Develop reusable intellectual property, assessment tools, SOW frameworks, executive materials, and seller enablement.
  • Help build organizational capability across Risk & Resilience by mentoring team members and coordinating expertise across security, cloud, AI, compliance, and delivery.
  • Support internal education and enablement to help sellers identify, qualify, and position Risk & Resilience opportunities.
  • Contribute to the overall growth, market positioning, and maturity of the practice.

Required Qualifications
  • Bachelor's degree with 8 years of enterprise technology sales experience. The right candidate could also have a different combination, such as a Master's degree with 6 years of experience, a Ph.D. with 3 years of related experience, or 12 years of directly related experience.
  • Significant experience in consulting, advisory services, risk, resilience, cybersecurity, technology transformation, or a related discipline.
  • Experience leading complex enterprise consulting or advisory engagements involving multiple workstreams, stakeholders, and subject matter experts.
  • Experience shaping complex client opportunities and translating ambiguous business challenges into structured advisory solutions.
  • Experience developing and reviewing SOWs, proposals, pricing approaches, scopes, resource models, and engagement plans.
  • Experience providing delivery leadership or oversight across multiple concurrent client engagements or workstreams.
  • Experience engaging and advising senior enterprise stakeholders and executives.
  • Working knowledge across enterprise risk, resilience, cybersecurity, AI, cloud, governance, and/or compliance.
  • Demonstrated ability to identify and manage commercial, delivery, scope, and client risks.
  • Strong executive communication and presentation skills, with the ability to translate complex business and technology issues into clear recommendations and decisions.

Preferred Qualifications
  • Prior experience in a leading consulting or advisory environment, including Accenture, Big Four, MBB, or a comparable enterprise consulting/advisory firm.
  • Significant consulting experience supporting enterprise clients across risk, resilience, cybersecurity, AI, cloud transformation, governance, compliance, or operational readiness.
  • Demonstrated depth in at least two of the following areas: risk, resilience, cybersecurity, AI, or cloud, with strong fluency across adjacent disciplines.
  • Experience serving as a senior advisor to CIO, CISO, CTO, risk, compliance, security, and transformation executives.
  • Experience leading major or complex enterprise pursuits from qualification and discovery through proposal, commercial negotiation, and transition to delivery.
  • Experience with consulting engagement economics, pricing, resource modeling, scope governance, and commercial risk management.
  • Experience overseeing a portfolio of consulting or professional services engagements.
  • Experience establishing delivery governance, quality standards, methodologies, or practice operating models.
  • Experience developing new consulting offerings, methodologies, frameworks, intellectual property, or go-to-market capabilities.
  • Experience mentoring consultants, engagement managers, or other advisory professionals.
  • Experience operating across both pre-sales/pursuit activity and post-sale delivery within an enterprise consulting or professional services organization.

9M2389 2026-82834 9M2389 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree and 8 years of enterprise technology sales experience, or Master's degree with 6 years, Ph.D. with 3 years, or 12 years of directly related experience
  • Significant experience in consulting, advisory services, risk, resilience, cybersecurity, technology transformation, or a related discipline
  • Experience leading complex enterprise consulting or advisory engagements involving multiple workstreams, stakeholders, and subject matter experts
  • Experience shaping complex client opportunities and translating ambiguous business challenges into structured advisory solutions
  • Experience developing and reviewing SOWs, proposals, pricing approaches, scopes, resource models, and engagement plans
  • Experience providing delivery leadership or oversight across multiple concurrent client engagements or workstreams
  • Experience engaging and advising senior enterprise stakeholders and executives
  • Working knowledge of enterprise risk, resilience, cybersecurity, AI, cloud, governance, and/or compliance
  • Ability to identify and manage commercial, delivery, scope, and client risks
  • Strong executive communication and presentation skills
  • Experience at a leading consulting or advisory firm such as Accenture, a Big Four firm, MBB, or comparable enterprise consulting/advisory firm
  • Depth in at least two areas including risk, resilience, cybersecurity, AI, or cloud
  • Experience leading major enterprise pursuits from qualification and discovery through proposal, commercial negotiation, and delivery transition
  • Experience with consulting engagement economics, pricing, resource modeling, scope governance, and commercial risk management
  • Experience overseeing a portfolio of consulting or professional services engagements
  • Experience establishing delivery governance, quality standards, methodologies, or practice operating models
  • Experience developing consulting offerings, methodologies, frameworks, intellectual property, or go-to-market capabilities
  • Experience mentoring consultants, engagement managers, or advisory professionals
  • Experience operating across pre-sales pursuits and post-sale delivery in an enterprise consulting or professional services organization

What the Team is Saying

Eilisa
Stephanie
Raquenel
Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support A dollar-for-dollar 401(k) match, alongside an additional company retirement contribution for many employees, is positioned as a standout pillar of total rewards. Stock purchase opportunities with company-matched RSUs add a longer-term wealth component.
  • Affordable Benefits Medical, dental, and vision coverage is paired with the employer absorbing annual premium increases for many years, helping keep employee premiums lower over time. Health care accounts and mental-health resources further support cost control and access.
  • Wellbeing & Lifestyle Benefits Tuition-free education through Guild and up to $10,000 annually for approved external programs reduce out-of-pocket learning costs. Free or discounted Spectrum internet/TV/voice and sizable mobile discounts provide everyday savings beyond core insurance.

Spectrum Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Spectrum Teams

Team
Product & Tech
About our Teams

Spectrum Offices

OnSite Workspace

Typical time on-site:
Company Office Image
HQStamford, CT
Atlanta, GA
Austin, TX
Baton Rouge, LA
Company Office Image
Charlotte, NC
Chesapeake, VA
Company Office Image
Denver, CO
Las Vegas, NV
Los Angeles, CA
Metairie, LA
Oklahoma City, OK
Omaha, NE
Phoenix, AZ
West Warwick, RI
Company Office Image
Saint Louis, MO
San Diego, CA
Springfield, VA
Stamford, CT
Tulsa, OK
Wichita, KS
Learn more

Similar Jobs

Spectrum Logo Spectrum

Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)

Information Technology • Internet of Things • Mobile • On-Demand • Software
In-Office or Remote
Dallas, TX, USA
100000 Employees

Spectrum Logo Spectrum

Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)

Information Technology • Internet of Things • Mobile • On-Demand • Software
In-Office or Remote
San Antonio, TX, USA
100000 Employees

Spectrum Logo Spectrum

Senior Manager, Strategy & Engagement- Risk & Resilience (RapidScale) (Remote)

Information Technology • Internet of Things • Mobile • On-Demand • Software
In-Office or Remote
Austin, TX, USA
100000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account