Senior Manager, Revenue Operations

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.

We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone. 

As the Senior Manager of Revenue Operations, you will serve as a strategic leader at the core of Campspot’s go-to-market (GTM) engine. This role drives the vision, architecture, and execution of our revenue operations function - spanning sales operations, marketing operations, data infrastructure, and cross-functional process excellence. Reporting to the CRO and serving as a key strategic partner to the Head of Marketing, VP of Finance, and other senior leaders, you will build and scale the systems, teams, and processes that power predictable, efficient revenue growth.

Key Responsibilities:

GTM Strategy & Leadership

• Define and own the strategic roadmap for Revenue Operations, aligning GTM systems, processes, and analytics to company growth objectives.
• Serve as a senior cross-functional partner to Sales, Marketing, and Finance, ensuring alignment across the full revenue lifecycle.
• Champion new strategic initiatives by establishing the operational infrastructure needed for successful execution.

Data Governance & Systems Architecture

• Own the enterprise-wide GTM tech stack strategy, with HubSpot as the central system of record for customer and sales data.
• Establish and enforce data governance standards across integrated platforms — including Looker, Ordway, and Campspot’s product database — ensuring data integrity, consistency, and reliability at scale.
• Drive a culture of data quality, proactively identifying and resolving system inefficiencies, integration failures, and field standardization gaps.
• Evaluate, select, and implement new technologies that enhance the effectiveness of revenue-generating teams.

Process Design & Scalable Operations

• Lead the design and continuous improvement of scalable GTM processes encompassing lead generation, pipeline management, campaign execution, and customer lifecycle management.
• Partner with GTM leaders to identify operational gaps and implement solutions that reduce friction, improve velocity, and support growth at scale.

Revenue Intelligence & Executive Reporting

• Build and own a comprehensive revenue intelligence framework, including executive-level dashboards and reports covering pipeline health, win/loss rates, new business forecasting, and critical efficiency metrics such as LTV:CAC.
• Translate complex data into clear, actionable insights that inform strategic decision-making at the leadership level.
• Serve as the authoritative voice on GTM performance, proactively surfacing trends, risks, and opportunities to the executive team.

Deal Desk & Commercial Excellence

• Provide strategic oversight of the Deal Desk function, ensuring deals are structured in compliance with company policy, priced correctly, and processed efficiently.
• Drive commercial excellence initiatives that improve deal velocity, pipeline hygiene, and forecast accuracy.
• Establish standards and guardrails that enable Sales to move quickly while protecting business integrity.

Qualifications:

• 7+ years of progressive experience in revenue operations, sales operations, or a related GTM leadership function, preferably within a SaaS or technology company.
• Demonstrated experience leading and developing RevOps or sales/marketing operations teams, with a track record of building high-performance functions from the ground up or scaling existing ones.
• Proficiency in HubSpot CRM administration and architecture; HubSpot certifications strongly preferred.
• Advanced analytical skills with mastery of tools such as Looker, Excel/Google Sheets, and HubSpot reporting; experience with BI platforms and data modeling is a strong plus.
• Proven ability to design and implement enterprise-grade processes and workflows that scale across complex, multi-product or multi-segment GTM environments.
• Exceptional executive communication and stakeholder management skills, with the ability to influence C-suite and senior leadership decision-making with data-driven narratives.
• Strategic thinker and decisive operator who thrives in fast-paced, high-growth environments, balancing long-term vision with near-term execution excellence.
• Comfortable operating at all altitudes; you can move from a board-level revenue narrative to hands-on CRM administration without missing a beat, and you take pride in both.

Compensation and Benefits:

• Total compensation for this role is anticipated to be in the following range: $125,000-$140,000
• Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
• 401(k) plan with employer match
• Flexible and casual work environment with flexible time off
• Employee camping credit to encourage getting outdoors and experiencing our product!

We are initially prioritizing candidates in our Denver (CO) hiring hub who are interested in a hybrid working arrangement (in office 2-3 days/week).

Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We’re looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products: 

1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities. 

2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot’s inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.