Senior Manager, Physical Security & Asset Protection

Core Physical Security & Strategy

• Program Ownership: Design and mature an end-to-end physical security strategy. Initiate security roadmap across multiple large pharmaceutical facilities distributed geographically across the country.
• Threat Assessment: Conduct physical threat, vulnerability, and risk assessments of offices and fulfillment centers as the primary input for strategic planning. Capture gaps and mitigate through control development.
• Vendor & Stakeholder Management: Establish, lead and sustain relationships with security vendors and local law enforcement.
• Partner with local facility leadership to operationalize standards in a practical, site-appropriate way.
• Work with People and Pharmacy Compliance Teams to ensure realistic security training is conducted for all employees.
• Stakeholder Collaboration: Build and sustain high-trust relationships with People, Legal, and Privacy teams, collaborating effectively on areas of overlapping responsibility and acting as a clear communicator who can translate physical security risks into actionable business insights while preserving employee trust.

Loss Prevention & Internal Controls

• Fraud & Theft Prevention: Establish processes and controls to deter crime, theft, fraud, sabotage, and unauthorized activity before impact occurs.  
• Product & Asset Integrity: Implement oversight mechanisms to safeguard high-value product against diversion, adulteration, or shrinkage.  
• Privacy as Safety: Design controls and workflows that prevent physical access risks from becoming privacy incidents, particularly in sensitive fulfillment and pharmacy environments.  
• Work effectively with the People, Legal and Operations teams to ensure all prevention, controls and/or investigative activities are conducted with broader considerations and cross-functional roles & responsibilities in mind.

Cyber-Physical Convergence & Technology

• SOC Integration: Partner with the Cyber-Physical SOC to integrate physical security data into intelligence-led security analytics, bridging the gap between digital and physical risk.  
• Technology-First Security: Evaluate and deploy scalable, data-driven solutions including computer vision, advanced video analytics, and access control telemetry to improve detection capabilities and reduce operational costs.  
• Data-Driven Reporting: Define KPIs that demonstrate the effectiveness of loss prevention measures and security investments to executive leadership.  

What You'll Bring:

• 8+ Years in Physical and Product Security: Deep experience in asset protection, supply chain security, or internal investigations, specifically within logistics, fulfillment, or retail environments.
• Deep Experience in Commercial Pharmacy Security: While a background in law enforcement is valued, you must have a demonstrated track record in the private sector managing shrinkage and inventory control. A deep understanding of secure pharmacy operations is highly valued for this role.
• Fraud Detection & Data Fluency: You don't just use cameras; you use data. Experience using Exception-Based Reporting (EBR) tools and analyzing inventory data to identify internal theft trends or process failures.
• Supply Chain Systems Knowledge: Familiarity with Warehouse Management Systems (WMS) and how physical security controls integrate with logistics workflows.
• Investigative Rigor: Proven ability to lead sensitive internal investigations regarding employee misconduct, diversion of substances, or organized retail crime.
• Threat Focus: Demonstrated ability to synthesize multiple intelligence sources to analyze threats to the organization and its employees, to provide mitigation recommendations to leadership.

Bonus Points:

• Pharmacy/Healthcare Logistics: Experience specifically securing the supply chain for pharmaceuticals.
• Training in non-confrontational interview and interrogation techniques. (ie.Wicklander-Zulawski (WZ)
• Tech Fluency: Comfort evaluating and deploying modern security technologies, including video analytics and detection platforms. Practical experience asking questions of data and visualizing it without assistance.
• Start-Up/High-Growth Experience: Ability to inherit a nascent LP program and drive it to maturity, scaling processes and controls to match the pace of a rapidly expanding company.
• Knowledge of leading physical security control systems (e.g., Kastle, Verkada).
• Certifications: Preference for LPC (Loss Prevention Certified) or CFE (Certified Fraud Examiner), in addition to general security certs like CPP.