Senior Manager, Key Accounts SME

Posted 2 Days Ago
Be an Early Applicant
Home of the Gilders, Gildersome, Leeds, England, GBR
In-Office
Senior level
Insurance
The Role
Lead growth and retention of SME business within Key Accounts, focusing on Preferred Provider Arrangements (PPAs). Build and maintain senior broker relationships, deliver sales targets, coach and develop a high-performing team, collaborate cross-functionally, support governance and regulatory frameworks, and contribute to strategic initiatives to drive sustainable, profitable growth.
Summary Generated by Built In

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Location: Home-based with frequent UK travel
Are you a commercially driven people leader with a passion for building lasting broker relationships and driving strategic growth?
We're looking for a Senior Manager, Key Accounts (SME) to join our Distribution team and play a pivotal role in growing our SME portfolio across Key Accounts. This is an exciting opportunity to join a leading employee benefits provider that's dedicated to creating healthier, happier workplaces and helping the working world thrive.
As part of the international Unum Group, you'll be joining an organisation with a strong reputation, ambitious growth plans, and a genuine commitment to supporting its people and customers.

What will you bring?

The Opportunity

In this highly visible leadership role, you'll be responsible for delivering new business growth and expanding existing SME business within Key Accounts, with a particular focus on Preferred Provider Arrangements (PPAs).

You'll lead the strategy, retention and development of key PPA relationships, working closely with senior brokers, internal stakeholders, and your team to drive sustainable, profitable growth. Alongside commercial accountability, you'll play an important role in developing talent, fostering a high-performance culture, and ensuring an outstanding customer experience.

What You'll Be Doing

  • Deliver and exceed individual and team sales targets in line with annual business objectives.
  • Build and maintain strong strategic relationships with senior broker partners.
  • Support and shape Key Accounts strategy, identifying opportunities for growth and market development.
  • Retain, develop and grow significant Preferred Provider Arrangements (PPAs) sustainably and profitably.
  • Collaborate with the wider Distribution leadership team to develop a high-performing sales culture.
  • Coach, mentor and develop team members, ensuring high professional standards and career progression.
  • Work cross-functionally to deliver a seamless experience for brokers and clients.
  • Contribute to business-wide projects, initiatives and continuous improvement programmes.
  • Support the ongoing delivery of Distribution Development Plan principles.
  • Champion regulatory, governance and customer-focused frameworks, including Consumer Duty, Treating Customers Fairly and Risk Management requirements.
  • Act as a role model for company values, leadership behaviours and professional standards.

About You

We're looking for an experienced sales leader who combines strong commercial acumen with exceptional relationship-building and coaching skills.

You'll bring:

  • Significant experience within the employee benefits, insurance or financial services industry.
  • Proven people management experience, with a track record of coaching and developing high-performing sales teams.
  • Strong ability to build and maintain relationships with senior stakeholders and broker partners.
  • Excellent business, technical and product knowledge.
  • Understanding of adjacent products, markets and services.
  • Strong analytical skills, with the ability to use data and insight to drive performance improvements.
  • Experience holding teams accountable while creating an engaging and supportive culture.
  • The ability to influence and collaborate effectively across multiple business functions.
  • A proactive, entrepreneurial mindset with a focus on innovation and growth.

What's In It For You?

In return, you'll receive a highly competitive rewards package, including:

  • Generous performance-related bonus
  • Pension scheme
  • Life assurance, private medical and income protection insurance
  • Access to remote GP services
  • Nutrition coaching and personal training support
  • Unlimited mental health support
  • Medical second opinion service
  • 27 days' annual leave, plus Bank Holidays
  • The option to buy or sell up to 5 days' holiday
  • Salary sacrifice electric car scheme
  • Free on-site electric vehicle charging

Join Us

If you're an experienced sales leader looking to make a real impact within a market-leading organisation, we'd love to hear from you.

Apply today and help us continue our mission of creating healthier, happier workplaces while supporting businesses and their employees to thrive.

#LI-NM1

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected].

We are proud to be a Disability Confident Employer.

Company:

Unum UK

Skills Required

  • Significant experience within employee benefits, insurance or financial services industry.
  • Proven people management experience with a track record of coaching and developing high-performing sales teams.
  • Strong ability to build and maintain relationships with senior stakeholders and broker partners.
  • Experience retaining, developing and growing Preferred Provider Arrangements (PPAs).
  • Excellent business, technical and product knowledge.
  • Understanding of adjacent products, markets and services.
  • Strong analytical skills and ability to use data and insight to drive performance improvements.
  • Experience holding teams accountable while creating an engaging and supportive culture.
  • Ability to influence and collaborate effectively across multiple business functions.
  • Proactive, entrepreneurial mindset with a focus on innovation and growth.
  • Knowledge of regulatory, governance and customer-focused frameworks (eg. Consumer Duty, Treating Customers Fairly, Risk Management).

Unum Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unum and has not been reviewed or approved by Unum.

  • Healthcare Strength Benefits are described as starting day one and include medical coverage along with employer-provided life, short-term disability, and long-term disability. On-site amenities like a gym and café are also part of the health-and-extras package in some locations.
  • Retirement Support The retirement offering is positioned as a standout through a high employer 401(k) contribution. This retirement support is repeatedly framed as a key draw within the total rewards package.
  • Leave & Time Off Breadth Paid time off is characterized as generous, with additional personal days and company closure days also described. The time-off program is presented as broader than many peers on paper.

Unum Insights

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The Company
HQ: Chattanooga, TN
9,536 Employees

What We Do

Unum is a company of people serving people. A Fortune 500 company, we help millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures. Our products and services meet the needs of a diverse workforce that includes four generations, growing ethnic diversity and changing family dynamics. A strong commitment to social responsibility is one of Unum's core values. In fact, we place particular emphasis on contributing to positive change in the communities in which we live and work. Helping our communities become better is a natural extension of the commitment we make each and every day to our customers — to help employers manage their businesses and employees protect their families and livelihoods. We look forward to sharing industry news, community involvement, recognition and other info we hope you find interesting and informative. We encourage your comments and feedback so we can be a valuable resource for you and get to know you a little better.

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