Jobs at Unum

Leads enterprise Data and AI platform governance, operations, adoption, optimization, security, and compliance. Manages analytics strategy and team performance while overseeing data pipelines, predictive models, analytical databases, and workflows. Partners with technical and business stakeholders to translate needs into solutions, improve platform value, establish standards, and support responsible innovation. Responsibilities include recruiting, coaching, mentoring, cost optimization, vendor management, and communicating complex technical findings to diverse audiences.

Provides administrative support to Products Value Stream and Corporate Strategy Office leaders by managing calendars, meetings, travel arrangements, expenses, communications, reporting, budgets, supplies, and project coordination. The role requires strong organization, discretion, communication, attention to detail, and proficiency with Microsoft Office and SharePoint while supporting strategic transformation initiatives.

Build, scale, and maintain production MLOps platforms and ML pipelines, including model deployment, serving, monitoring, lifecycle management, CI/CD, and infrastructure automation. Expand capabilities into GenAI and AgentOps through evaluation, tracing, versioning, cost management, and guardrails. Partner with data science and engineering teams, establish technical standards, improve platform reliability, and mentor engineers.

Leads UX strategy and design across digital products, creating user flows, wireframes, prototypes, mockups, and tested responsive experiences. Establishes design standards, accessibility practices, pattern libraries, and brand consistency across teams. Collaborates with product owners, developers, stakeholders, and subject matter experts while influencing leadership and mentoring UX talent. Requires strong interaction design, user-centered research, Agile collaboration, accessibility, and modern web experience expertise.

Supports Net Investment Income through monthly and quarterly financial cycles, account reconciliation, reporting, and complex financial analysis. Identifies discrepancies, recommends corrective actions, maintains finance systems and data assets, and partners with business teams to provide analysis and information. The role also contributes to financial procedures, process improvements, controls, and operational efficiency.

Assist the Territory Manager with territory business planning, sales growth, recruiting and developing sales managers and representatives, coaching district managers, onboarding new leaders, and managing sales office staff and budget. The role also involves direct prospecting and sales, creating marketing approaches, developing sales strategies, recruiting and managing independent contractors, and extensive travel throughout the assigned territory.

Performs technology-focused internal audits, evaluates IT controls and risks, tests processes under a risk-based methodology, analyzes IT and business data, and communicates actionable findings to stakeholders. The role supports SOX compliance, collaborates with technical and business partners, mentors audit team members, and contributes to audit planning, reporting, and continuous improvement.

Leads enterprise cloud architecture and strategy across AWS and Azure, including landing zones, networking, identity, resilience, security, automation, and disaster recovery. Drives Terraform-based Infrastructure as Code, CI/CD, DevSecOps, cloud migrations, modernization, governance, and FinOps initiatives. Partners with senior leaders, Security, Risk, and Compliance teams, mentors engineers, establishes standards, manages technical roadmaps, and guides large-scale cloud transformation programs.

Leads business analysis for complex finance transformation initiatives supporting financial planning and analysis teams. Responsibilities include eliciting and documenting requirements, assessing processes, designing solutions, analyzing data, developing prototypes, supporting agile ceremonies, managing operational readiness, resolving complex problems, and facilitating stakeholder alignment. The role also mentors junior analysts and helps translate business needs into implementable technology solutions.

Performs actuarial data analysis for experience studies, valuation, pricing, reserves, underwriting tools, financial reporting, product development, and repricing. Supports valuation systems, filings, process improvements, and cross-functional initiatives while communicating trends and recommending solutions. The role requires continued actuarial credential development, mentoring junior peers, and increasing independent decision-making.

Researches corporate bonds and credit markets for a large fixed-income portfolio. Assesses issuer and industry credit quality, maintains ratings, monitors exposures, prepares research reports, and provides buy, sell, and hold recommendations to portfolio managers and investment leadership. The role also develops research relationships, analyzes corporate management commentary, supports underwriting and renewal decisions, and builds quantitative financial models.

Partners with business leaders to translate challenges into analytical solutions; performs data profiling, statistical analysis, and source evaluation; develops dashboards, reports, datasets, and scalable BI solutions; validates data quality with engineers; communicates insights to influence strategy; and mentors junior analysts. The role requires advanced SQL, BI platform expertise, data modeling, visualization, and experience in regulated industries. It is a hybrid position requiring three onsite days per week.

Manages complex employee-benefits client accounts with 2,000 or more lives, developing customized service strategies to drive retention, growth, participation, and profitability. Leads implementation, renewals, client consultations, benefit education, enrollment strategies, and issue resolution. Analyzes claims, underwriting, risk, and return-to-work data to recommend solutions. Partners with sales consultants, brokers, internal teams, and technology partners while conducting client meetings, presentations, and site visits.

Leads enterprise technology strategy, governance, roadmap planning, investment portfolio oversight, delivery excellence, Agile enablement, FinOps, vendor strategy, and organizational change. Serves as a strategic advisor to the Chief Information & Data Officer and technology leadership, aligning investments and operating practices with enterprise priorities. Oversees executive governance, portfolio performance, technology financial management, strategic partnerships, communications, and organizational capability development across product engineering, infrastructure, data, cybersecurity, and architecture.

Leads the Project Management Office across change initiatives, establishing governance, standards, controls, portfolio reporting, resource planning, financial oversight, risk management, and delivery assurance. The role provides challenge and support to project and programme teams, coaches PMO colleagues, manages senior stakeholder insight, and drives continuous improvement through AI, automation, and technology-enabled solutions.

Develops and evaluates machine learning and generative AI solutions, builds proof-of-concept applications, integrates data from multiple sources, creates modeling-ready datasets, constructs predictive models, and communicates actionable insights to leadership. The role also supports automation, solution integration, mentoring junior data scientists, and collaboration with cross-functional teams. This hybrid campus-based position requires onsite work three days per week.

Leads the UX design practice and enterprise accessibility capability. Manages and develops designers, establishes inclusive design and accessibility standards, embeds accessibility throughout the software development lifecycle, and partners with Product, Engineering, Quality, Legal, Risk, and Compliance. Owns governance, tooling, education, testing practices, measurement, and continuous improvement while serving as the subject matter expert for WCAG, assistive technologies, and accessible user experiences.

Assess employee benefit claims using medical and policy knowledge, investigate cases, manage a personal caseload, and communicate empathetically with customers. The role involves collaborating with Claims colleagues, supporting clients and stakeholders, identifying patterns, solving problems, and handling sensitive information professionally. Full training is provided, making this an entry-level opportunity for candidates with strong communication, analytical, organisational, and customer-service skills.

Assesses employee benefit claims using medical and policy knowledge, manages an individual caseload, communicates empathetically with customers, investigates information, and collaborates with Claims colleagues and stakeholders. The role provides full training and suits analytical, organized, resilient candidates with strong communication skills and discretion when handling sensitive situations.

Leads enterprise customer experience measurement, research, analytics, and feedback strategies. Conducts qualitative and quantitative research, analyzes customer and operational data, manages Qualtrics feedback programs, and translates insights into recommendations. Partners with business, operations, and digital transformation leaders to improve customer journeys, service recovery, and organizational performance. Establishes closed-loop feedback governance, metrics, workflows, and continuous improvement practices while presenting findings to senior stakeholders.