Jobs at Unum

The Customer Benefit Advisor I provides exceptional customer service, handling inquiries about benefits and policies, while utilizing multiple systems and documentation processes. This role requires strong communication skills and customer empathy, ensuring accurate responses and satisfaction metrics are met.

As a Data Engineer I, you will design, build, and maintain data systems and pipelines for analytics, requiring technical skills in programming and data architecture.

Lead strategy, build, and operate enterprise-scale shared platforms (CI/CD, DevOps, APIs, ServiceNow, integration services, GenAI-enabled pipelines). Ensure reliability, scalability, security, and developer productivity across ~120 platforms. Partner with business leaders, drive platform roadmap, governance, vendor management, KPI/SLAs, transformation, budgeting, and talent development to accelerate digital delivery and business outcomes.

Support the Territory Manager in growing territory sales by recruiting, developing, and coaching sales managers and agents; execute territory business and development plans; manage sales office, staff, and budget; drive direct sales results and prospecting; travel extensively and complete onboarding and training programs.

Lead software development and design for applications, providing technical leadership, ensuring quality, collaborating with teams, and mentoring engineers.

The Director of Compensation Programs designs, develops, and manages global compensation structures, drives efficiency, and partners with HR to align compensation with business objectives.

Lead CX measurement and research initiatives, design and analyze qualitative and quantitative studies, deliver actionable insights to improve customer experience, partner with operational and digital teams to influence product and process changes, and present findings to leadership to drive customer-centric strategy.

Lead Voice of the Customer strategy for value streams by designing and executing qualitative and quantitative research, defining CX metrics and scorecards, translating insights into prioritization and product scope decisions, building closed‑loop feedback, monitoring trends and root causes, and presenting evidence‑based recommendations to influence roadmaps and drive customer‑centered experience improvements across cross‑functional teams.

This internship involves providing high-quality transactional support across various business areas, focusing on productivity and customer service while gaining real-world experience in a corporate setting.

The Unum Scholar Intern is responsible for providing high-quality transactional support, collaborating with teams, and gaining experience in business functions like operations and project management.

The Senior Data Scientist will develop machine learning and generative AI solutions, influence senior stakeholders, and lead end-to-end projects in a collaborative innovation-driven environment.

The Unum Scholar Intern will provide support to business functions while gaining real-world experience and networking. Responsibilities include transactional support, developing partnerships, and working effectively with teams. The position requires a commitment to privacy and a customer service focus.

The AVP, Legal Counsel will provide legal advice across various business functions, manage litigation, draft contracts, and ensure compliance with regulatory requirements while supporting client success and corporate goals.

Responsible for leading complex financial reporting activities, including accounting cycle management, financial analysis, and collaboration with auditors and regulators.

The Director of Client Success leads a team to ensure strong customer service, implementing service solutions, driving operational effectiveness, and improving customer satisfaction. Responsibilities include project management, mentoring staff, and collaborating with internal stakeholders to meet business goals.

The Sales Consultant Associate develops expertise in marketing Unum products, builds relationships with brokers to advise on insurance offerings, supports customer enrollment, and engages in a comprehensive career development program to drive sales growth.

The Sales Consultant Associate builds relationships with brokers and clients to promote Unum products, while receiving extensive training and support during development.

The Sales Consultant Associate builds relationships with brokers and clients to sell Unum products, participating in training and development while supporting customer acquisition.

The Director, HR Business Partner will develop and implement HR strategies aligned with business objectives, focusing on change management and talent solutions while advising senior leaders and managing internal initiatives.

The Associate Territory Manager supports the Territory Manager by growing sales, recruiting and developing sales teams, managing business plans, and ensuring effective territory management.