Jobs at Unum

Develop and maintain insurance quoting and proposal applications using C#, .NET, and Microsoft SQL Server. Design, test, deploy, and support back-end and front-end features, participate in Agile planning and code reviews, estimate work, troubleshoot production issues, and contribute to CI/CD, automation, software quality, and process improvements. Collaborate with cross-functional teams and provide informal technical guidance to other engineers.

Provides high-level administrative support to a manager and staff, including calendar, travel, expense, communication, meeting, reporting, budget, and confidential talent-management coordination. Manages special projects, SharePoint or database updates, presentations, research, and issue resolution. Serves as a liaison with internal and external stakeholders, anticipates leadership needs, screens communications, and may coordinate or mentor administrative staff.

Grow sales across the assigned territory by developing business plans, recruiting and onboarding sales managers, coaching district managers, creating marketing approaches, managing sales-office staff and budgets, and reporting results to field management. The role requires extensive travel within Mississippi, territory residence, insurance licensing or the ability to obtain required licenses, strong leadership and planning skills, and demonstrated success in a comparable sales role.

Owns the post-launch success of AI products, including adoption, value realization, operational and model health, continuous improvement, and roadmap prioritization. Coordinates transition to production, backlog management, KPI tracking, risk and governance activities, and cross-functional collaboration across business, engineering, data science, finance, operations, and risk teams. Communicates product health and strategic priorities while driving improvements and sustainable product outcomes.

The Senior Financial Analyst supports financial and operational decision-making for Unum’s Leave and Absence business. Responsibilities include financial analysis, account reconciliation, reporting, data integrity, process improvement, policy development, special studies, project leadership, and mentoring junior staff. The role partners with business leaders, identifies issues, recommends solutions, and communicates findings to management. A bachelor’s degree and three to six years of comparable experience are required; CPA, CMA, or CFA certification is preferred.

Develop and maintain automated testing solutions across Salesforce, MuleSoft, APIs, and legacy integrations. Build functional, integration, end-to-end, and API test suites; integrate automation into CI/CD pipelines; investigate defects; monitor coverage and quality metrics; and collaborate with Agile delivery teams. The role also involves mentoring junior engineers and improving automation standards and testing practices.

Leads and develops Client Success teams supporting implementation, service, billing, or administration for Unum clients. Manages staffing, performance, workflow improvements, client escalations, quality controls, training, reporting, and cross-functional projects. Partners with sales, technology, field teams, and internal stakeholders to improve client experience, productivity, service levels, and financial outcomes.

Leads global HRIS strategy, configuration, support, and technology initiatives across People & Communications. Manages and develops HRIS analysts, prioritizes work with IT, oversees vendors and complex projects, drives process improvements and automation, supports system releases, and partners across functions to optimize HR technology. The role also directs Tier 3 support, training, documentation, reporting, integrations, and adoption across compensation, recruiting, payroll, benefits, learning, performance, and related HR processes.

Provides high-level administrative support to a manager and staff, including calendar, travel, expense, communication, meeting, reporting, budgeting, and confidential personnel support. Coordinates special projects, manages SharePoint or database information, prepares presentations and statistical reports, tracks budgets and forecasts, screens requests, and supports performance, compensation, and talent planning. May mentor administrative staff and serve as a liaison with internal and external stakeholders.

Leads the strategy, roadmap, governance, and optimization of customer experience capabilities, technology, processes, and operating models. Oversees CRM, CMS, marketing automation, analytics, AI, agile practices, change adoption, and cross-functional integration across marketing, customer experience, sales enablement, and technology. Builds high-performing teams, drives continuous improvement, and converts capabilities into measurable business and customer outcomes.

Support actuarial analyses, projects, process improvements, documentation, and risk-management activities while collaborating with Finance and Risk teams. Develop technical and communication skills, learn the regulatory environment including Solvency II, and progress toward professional actuarial qualification through structured study support. The role is designed for graduates beginning an actuarial career.

Leads growth analytics strategy and a multidisciplinary technical team spanning data science, engineering, business intelligence, and marketing analytics operations. Owns marketing-to-sales measurement, attribution, funnel intelligence, data strategy, MarTech integrations, AI-enabled analytics, and revenue optimization. Partners with marketing, sales, finance, and go-to-market leaders to improve demand generation, pipeline conversion, and sales outcomes while guiding technical standards, team development, vendor relationships, and analytics delivery.

Supports field sales teams serving clients with 100+ employees through enrollment coordination, sales preparation, market development, renewal and cross-selling analysis, broker support, customer expansion programs, and office administration. The role manages enrollment resources, Salesforce updates, proposals, reports, account research, financial processing, customer databases, and broker communications while partnering with sales representatives, brokers, and customers.

Partners with business leaders to translate challenges into analytical solutions; performs data profiling, statistical analysis, and source evaluation; develops dashboards, reports, datasets, and scalable BI solutions; validates data quality with engineers; communicates insights to influence strategy; and mentors junior analysts. The role requires advanced SQL, BI platform expertise, data modeling, visualization, and experience in regulated industries. It is a hybrid position requiring three onsite days per week.

Leads Unum’s Long Term Care Client Engagement function, developing strategic engagement initiatives for policyholders, brokers, and field partners. Oversees customer servicing, process improvement, change management, quality, and cross-functional projects while ensuring responsive, consistent outcomes. Recruits, coaches, and manages a remote team, influences enterprise partners, identifies service trends, and implements scalable solutions aligned with LTC business strategy.

Researches corporate bonds and credit markets for a large fixed-income portfolio. Assesses issuer and industry credit quality, maintains ratings, monitors exposures, prepares research reports, and provides buy, sell, and hold recommendations to portfolio managers and investment leadership. The role also develops research relationships, analyzes corporate management commentary, supports underwriting and renewal decisions, and builds quantitative financial models.

Entry-level trainee responsible for analyzing disability claims, calculating and recovering benefit overpayments, documenting claim actions, and managing a developing caseload. The role requires customer communication, negotiation, empathy, mathematical and analytical skills, accurate documentation, prioritization, and collaboration while progressively handling more complex claims across multiple systems.

Serves as a hands-on technical lead for enterprise data engineering across multiple value streams. Designs and implements data pipelines, ETL/ELT processes, warehouses, marts, models, and integrations across cloud and on-premises systems. Makes technical design decisions, conducts code reviews, solves complex engineering challenges, establishes best practices, mentors engineers, and partners with architects, product owners, analysts, and stakeholders to deliver scalable, secure, reliable data solutions.

Leads enterprise business intelligence, analytics, and reporting platforms. Defines strategy, governance, standards, roadmaps, and modernization initiatives; manages platform selection, migrations, rationalization, lifecycle, vendors, investments, and performance. Establishes semantic layers, governed metrics, self-service analytics, and reporting standards while partnering with business, architecture, engineering, security, and technology leaders. Builds high-performing teams and ensures scalable, secure, reliable, cost-effective analytics capabilities aligned with business outcomes.

Own day-to-day performance and continuous improvement of unum.co.uk. Manage website content, SEO, user experience, conversion optimization, accessibility, analytics, troubleshooting, backlog prioritization, and website enhancements. Work with digital agencies and internal stakeholders to improve engagement, usability, search visibility, and business results while maintaining accurate, accessible, on-brand digital journeys.