Senior Manager, Growth and Commercial Delivery

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Hyderabad, Telangana, IND
In-Office
Senior level
Healthtech • Software
Cohere Health provides clinical intelligence solutions to streamline payer and provider collaboration.
The Role
Leads growth strategy, commercial proposals, sales-to-delivery transitions, and complex health plan implementations. Oversees cross-functional Product, Engineering, Clinical, and Data Science teams, manages executive client relationships, tracks ROI and clinical KPIs, supports renewals and upsells, and scales delivery playbooks. Also owns ISMS processes, risk assessments, documentation, business continuity testing, security policy implementation, and performance reporting.
Summary Generated by Built In

Opportunity Overview:

We are seeking a high-caliber, results-oriented Senior Manager, Growth and Commercial Delivery to sit at the intersection of sales, account management, and implementation. In this role, you will lead the end-to-end commercial lifecycle for health plan (payer) clients—from driving growth and supporting late-stage sales cycles to leading complex, cross-functional implementations. You will be responsile for ensuring that our commercial commitments translate into operational success and long-term revenue growth.

What you’ll do:

  • Growth & Commercial Strategy: Partner with executive leadership and sales teams to accelerate the growth pipeline, design commercial proposals, and define go-to-market strategies for health plan clients.
  • Deal-to-Delivery Transition: Serve as the primary bridge between the sales pipeline and operations, owning the transition from contract signing to live operational delivery.
  • Implementation & Delivery Leadership: Oversee cross-functional teams (including Product, Engineering, Clinical, and Data Science) to deploy our AI-driven utilization management solutions on time, within scope, and aligned with client metrics.
  • Relationship Management: Serve as a trusted advisor to senior executives and clinical leaders at partner health plans, managing governance structures and steering committees.
  • Value Realization & Retention: Define, track, and report on key performance indicators (KPIs) and clinical value metrics to prove ROI, drive contract renewals, and identify upsell opportunities.
  • Process Scaling: Build and refine repeatable playbooks, governance models, and delivery frameworks to support rapid company scaling.

ISMS roles and responsibilities 

  • Good knowledge of Information security
  • Oversee specific business processes within the ISMS.
  • Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans.
  • Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility.
  • They are also responsible for implementing risk treatment plans.
  • Conduct the BCP and other test related to information security continuity along with CISO
  • Responsible for monitoring and reporting on the performance of the ISMS.
  • Responsible for implementation of security policies and procedures and report any issues to the CISO.

What you’ll need:

  • Experience: 6–9 years of professional experience, with at least 3–4 years in healthcare management consulting (e.g., McKinsey, BCG, Bain, or specialized healthcare firms) or a commercial delivery/implementation role at a high-growth digital health/health tech company.
  • Payer Domain Expertise: Deep understanding of US health insurance operations, utilization management, prior authorization, payment integrity, value-based care, or network management.
  • Project Management Skills: Proven track record of managing large-scale, multi-million dollar software implementations or strategic transformations with health plans.
  • Analytical Rigor: Strong financial and operational acumen with the ability to translate complex data and clinical outcomes into a compelling business case for clients.
  • Communication Style: Exceptional communication and presentation skills, with comfort navigating difficult conversations and aligning diverse stakeholders.
  • Education: Bachelor’s degree in Business, Healthcare Administration, Engineering, or related field required. An MBA or MHA is highly preferred.

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

  1. Connect with Talent Acquisition 
  2. Meet with the Hiring Manager
  3. Behavioral Interview(s)
  4. Case Study
  5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. 

With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.

Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.



Skills Required

  • 6-9 years of professional experience
  • At least 3-4 years in healthcare management consulting or commercial delivery and implementation at a digital health or health technology company
  • Deep understanding of US health insurance operations, utilization management, prior authorization, payment integrity, value-based care, or network management
  • Experience managing large-scale, multi-million-dollar software implementations or strategic transformations with health plans
  • Strong financial and operational acumen, including translating complex data and clinical outcomes into client business cases
  • Exceptional communication and presentation skills with the ability to navigate difficult conversations and align diverse stakeholders
  • Bachelor's degree in Business, Healthcare Administration, Engineering, or a related field
  • MBA or MHA
  • Good knowledge of information security and experience managing ISMS processes, documentation, risk assessments, treatment plans, and security continuity testing
  • Ability to reliably commute to or relocate to Hyderabad, Telangana

What the Team is Saying

Kenji
Saranya
Emma
Brad
Jayna
Margot Hendrickson
Rachel Rabinowitz
Margot Hendrickson
Michelle Ford
Brad Smertz
Ben Barone
Brad Smertz
Kenji Fujita
Kenji Fujita
Therese Gorski
Sujata Patil
Therese Gorski
Kenji Fujita
Emma Nien
Gigi Yuen-Reed
Jason Ehule

Cohere Health Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Leave policies include up to 184 hours (23 days) of PTO annually plus 10 company holidays, with additional recharge days also noted. This breadth of time off is consistently highlighted as a standout element of the package.
  • Parental & Family Support — Paid parental leave is advertised at up to 14 weeks, offering substantial support for growing families. This level of leave is positioned as a meaningful advantage relative to many employers.
  • Healthcare Strength — Medical, dental, vision, life and disability coverage are provided alongside HSA/FSA options and EAP resources. Multiple plan options and first‑day eligibility mentions indicate broad healthcare support.

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The Company
HQ: Boston, MA
1,100 Employees
Year Founded: 2019

What We Do

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction. With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs. Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.

Why Work With Us

Cohere Health brings together a community of healthcare and technology team members, passionate about changing the challenging parts of healthcare. If you enjoy solving challenging problems and learning about healthcare, then Cohere Health is a great career choice.

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Cohere Health Offices

Remote Workspace

Employees work remotely.

Cohere Health employees work from all 50 states throughout the US - Cohere Health hosts retreats at our headquarters in Boston. Cohere Health employees based in Hyderabad, India, work in-office 5 days a week.

Typical time on-site:
HQBoston, MA
HiTech City & Nacharam
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