Senior Manager Facilities

Description and Requirements
Position Overview
The Candidate will be responsible for overseeing the overall facilities operations including Soft + technical services, Physical security & Employee Transport. This role requires a candidate with a strong background in facilities management, excellent organizational skills, and the ability to manage multiple initiatives simultaneously. The successful candidate will ensure that facilities is safe, functional, and meet the needs of the organization.
Key Responsibilities
Operations Coordination
• Oversee daily operations of facility services, including security, janitorial, housekeeping, landscaping & etc.
• Ensure compliance with all relevant health and safety regulations, conducting regular inspections and audits.
• Develop and implement standard operating procedures for facility operations.
• Manage the allocation and utilization of space within company facilities, optimizing for efficiency and functionality.
• Coordinate facility-related projects, such as renovations, relocations, and expansions.
Maintenance Management
• Develop and implement a comprehensive maintenance plan for the company Facilities.
• Ensure the timely repair and maintenance of all building systems, including HVAC, electrical, plumbing, structural components, CCTV, ACS, Fire & etc.
• Coordinate with external vendors and contractors for specialized maintenance and repair tasks.
• Monitor and manage the maintenance budget, ensuring cost-effective solutions.
• Maintain accurate records of maintenance activities, including work orders, inspection reports, and equipment warranties.
Vendor and Contractor Management
• Establish and maintain strong working relationships with external partners.
• Ensure that all vendors and contractors adhere to company standards and policies.
• Evaluate vendor performance and address any issues or concerns promptly.
Budgeting and Financial Management
• Prepare and manage the facilities budget, including capital expenditures and operational costs.
• Monitor expenditures and identify opportunities for cost savings.
• Provide regular financial reports and updates to senior management.
Emergency Preparedness and Response
• Develop and implement emergency preparedness plans for all company facilities.
• Coordinate emergency response efforts, including evacuation procedures and communication protocols.
• Conduct regular emergency drills and training sessions for staff.
• Maintain emergency supplies and equipment, ensuring readiness for any situation.
Sustainability and Environmental Initiatives
• Promote and implement sustainable practices within company facilities.
• Identify opportunities for energy efficiency and waste reduction.
• Implement and monitor environmental management systems.
• Collaborate with internal and external stakeholders to achieve sustainability goals.
Required Qualifications
Education and Experience
• Bachelor's degree with minimum of 10-15 years of experience in facilities management or a similar role.
• Proven track record of managing complex facilities operations and projects.
Skills and Competencies
• Strong knowledge of building systems, maintenance practices, and safety regulations.
• Excellent organizational and project management skills.
• Ability to manage multiple tasks and priorities effectively.
• Strong interpersonal and communication skills, with the ability to work collaboratively with diverse teams.
• Proficiency in computer software programs, including Microsoft Office and facilities management software.
Personal Attributes
• Detail-oriented and proactive in identifying and addressing issues.
• Ability to work under pressure and meet deadlines.
• Strong problem-solving skills and the ability to make sound decisions.
• Commitment to continuous improvement and professional development.
• High level of integrity and professionalism.
Working Conditions
• This position may require occasional weekend work to address emergency situations or complete critical tasks.
• The Facilities Candidate must be available to respond to facility-related emergencies on a 24/7 basis.
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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