Basic Function
Perform a variety of accounting reconciliation functions to report financial information in an accurate and timely manner. Follow-up with banks and lines of business at client-end for closure of accounting open items. Maintain data and records in accordance with generally accepted accounting principles and reporting requirements. Produce monthly reconciliation statements.
Meets quality and customer service expectation levels set by the company
The key deliverables of the role will include but will not be restricted to the details below:
Essential Functions /Responsibility
• Essential Functions
• Analyze & validate process transactions as per Desktop procedures (L3 & L4)
• Reconcile bank to ledger transactions for all accounts
• Analyze and research all discrepancies in securities
• Investigate and resolve outstanding items.
• Follow-up with banks and other internal customers for closure of open items and provide back-ups for all discrepancies
• Prepare basic financial reports and provide to different clients
• Perform mid-month, month-end and quarter-end activities as per documented procedures
• Ensure that the assigned targets are met in accordance with SLA and Internal standards
• Ensure that the quality of transaction is following predefined parameters as defined by Process Excellence
• Ensure adherence to established attendance schedules
• Create portfolios as per the requests and ensure to modify Security ID's as per the request & as per the analysis
Knowledge, Skills and Abilities
Education • Graduate in Accounting / Commerce / Business Administration with at least 15 years of education
Experience • Professional from operations with at least 6+ years working experience. Four years and above experience in financial services, accounting /reporting preferred. Understanding of accounting and Insurance Industry products is a mandate.
Knowledge and skills (general and technical)
• Education - College (Graduation). B.Com, B.B.A (In Finance)
• Exposure to Various Reconciliations type
• Skills - Customer Service
• Skills - Problem Solving/Analytical Ability
• Performance Management Skills
• Judgement & Decision Making
• Skills - Handle Multiple Tasks/Time Management
• Strong communication & analytical skills required
• Skills - Spoken English
• Keyboard Accuracy
• IT Background (Office365, Alteryx & PowerApps)
Other Requirements (licenses, certifications, specialized training - if required) • Good computer navigation skills
• Good keyboarding speed
• Good knowledge of complete MS Office suite
Working Relationships
Internal Contacts
(And purpose of relationship):
• AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support.
• Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.
• Associate Accountants for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required.
• Subject Matter Expert for the purpose of work thread related issues and escalated transactions.
• QCA for the purpose of feedback and audit.
• Trainers for the purpose of Pre-process and Process training.
External Contacts
(And purpose of relationship) - If Applicable
• SME / Trainers at the client end for training.
• Banks all over the client home country for follow-up work for closure of open unreconciled accounting items.
• Client's various lines of businesses for follow-up work for closure of open unreconciled accounting items.
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Top Skills
What the Team is Saying
.png)
.png)
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife, we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.
Why Work With Us
At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
Gallery
MetLife Teams
MetLife Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together
