Senior Manager, Business Continuity & Operational Resilience

Circle (NYSE: CRCL) is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital assets, payment applications, and programmable blockchain infrastructure. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. Enterprises, financial institutions, and developers use Circle to power trusted, internet-scale financial innovation. Learn more at circle.com .
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible work environment where new ideas are encouraged and everyone is a stakeholder.
What You'll Be Part Of
This is not a traditional BCP role - it's an opportunity to redefine resilience for a financial system that operates 24/7, without pause.
As the Senior Manager, Global Head of Business Continuity & Operational Resilience , you will be a key member of the Global Risk Management (GRM) Security team, owning the resilience of the critical processes and infrastructure that power internet-native finance. You will ensure that our systems, teams, and partners can withstand disruption, adapt in real time, and continue operating seamlessly across a global, always-on blockchain ecosystem.
You will lead the strategic evolution of Circle's resiliency program beyond traditional business continuity planning - static playbooks, periodic testing, and manual processes - into a dynamic, intelligence-driven resilience capability. You will integrate advanced analytics and AI to continuously assess risk, surface emerging vulnerabilities, and enable faster, more informed decision-making before disruptions occur.
You will partner across engineering, operations, security, and business teams to embed resilience into how Circle builds and scales-driving business impact analysis, scenario testing, and crisis readiness at a level that matches the speed and complexity of digital assets.
Ultimately, your mission will be to transform operational resilience from a control function into a strategic advantage - one that not only protects Circle, but positions us to lead the industry in how modern financial platforms anticipate, absorb, and outpace disruption.
What You'll Work On

• Reimagining Enterprise Resilience Lead the evolution and execution of Circle's global business continuity and operational resilience program-transitioning from static, plan-based approaches to a dynamic, continuously adaptive capability embedded across all regions and business lines.
• AI-Driven Risk & Resilience Transformation Design and implement AI-enabled solutions to modernize the program, including automated Business Impact Analyses (BIAs), real-time scenario modeling, and predictive risk insights that empower faster, more informed decision-making.
• Proactive Risk Identification & Intelligence Establish a forward-looking risk framework that continuously identifies, assesses, and prioritizes operational vulnerabilities-shifting the organization from reactive response to proactive resilience.
• Embedding Resilience into the Business Partner closely with engineering, operations, security, and product teams to integrate resilience into critical workflows and infrastructure-ensuring essential services, including USDC minting and burning, remain resilient under any conditions.
• Advanced Scenario Testing & Crisis Readiness Build and lead a modern testing program that goes beyond traditional exercises-leveraging scenario-based simulations, stress testing, and adversarial ("red team") exercises that reflect real-world complexity and emerging threats.
• Regulatory Alignment & Industry Leadership Ensure alignment with global regulatory expectations (e.g., DORA) and evolving industry standards, while helping shape Circle's position as a leader in operational resilience within digital assets.
• Cross-Functional & External Engagement Develop strong, trust-based relationships across internal stakeholders and third-party partners to drive accountability, transparency, and coordinated resilience outcomes at scale.

What you'll Bring to the Table

• Proven Enterprise Resilience Leadership 10+ years of experience building and leading business continuity and/or operational resilience programs in complex, global environments-ideally within fintech, financial services, or crypto-demonstrating a track record of scaling programs in high-growth settings.
• Transformation Mindset Experience evolving traditional continuity programs into modern, risk-driven resilience capabilities, with a focus on continuous improvement, automation, and measurable business impact.
• AI & Data-Driven Capabilities Demonstrated ability to leverage AI and data analytics to enhance resilience programs-automating manual processes, identifying emerging risks, and accelerating decision-making through actionable insights.
• Digital Assets & Financial Infrastructure Understanding Familiarity with blockchain technology, stablecoins, and the operational demands of always-on financial platforms.
• Deep Technical & Domain Expertise Strong knowledge of business continuity, disaster recovery, crisis management, and incident response frameworks, with an understanding of cloud-native, distributed, and remote-first operating environments.
• Regulatory & Risk Acumen Experience working within regulated environments and aligning programs to global standards and frameworks, with the ability to anticipate and adapt to evolving regulatory expectations.
• Executive Communication & Influence Exceptional ability to translate complex operational risks into clear, data-driven narratives for senior leadership, regulators, and cross-functional stakeholders.
• Builder Mentality A hands-on leader who thrives in ambiguity and is motivated to build, modernize, and scale programs that drive real business value.
• Education & Certifications Bachelor's or Master's degree required; relevant certifications (e.g., CBCP) are valued, but practical experience and a demonstrated ability to drive transformation are paramount.

Why you'll Love Working Here If You

• Are energized by building in a fast-moving, global environment where the stakes are high and where your work directly impacts the future of financial infrastructure.
• Are passionate about redefining resilience, security, and risk management for the digital asset era-and excited by the opportunity to push beyond traditional approaches.
• Enjoy tackling complex, ambiguous challenges and partnering across functions, time zones, and disciplines to drive meaningful, scalable outcomes.
• Are motivated by transformation-leveraging technology, data, and innovation to turn resilience into a proactive, intelligence-driven capability.
• Believe in Circle's mission and the role that trust, transparency, and innovation play in creating a more open, inclusive global financial system.

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
Base Pay Range: $172,500 - $222,500
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status required by the laws in the locations where we hire. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
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