Procore Technologies is the leading technology partner for every stage of construction. We empower construction teams to drive efficiency and mitigate risk through actionable AI & data-driven insights. For over 20 years, we have been transforming the industry with purpose-built solutions for construction professionals and we’re looking for talented people to help us build together.
We are looking for a Senior Manager, AI & Platform Engineering to lead a newly formed team that runs Procore’s enterprise AI platform (Claude) and the business/IT side of the Atlassian suite (Jira, JSM, and Confluence). As the Senior Manager, AI & Platform Engineering on our Digital Employee Experience team within IT Infrastructure & Operations, you will work closely with the Enterprise AI Office, Security, GRC, Legal, Identity, and Enterprise Platform Operations to build a high-performing team and operating model that delivers a successful company-wide Claude rollout and keeps platform and workflow decisions moving. Your strengths in people leadership, platform operations, and vendor management will drive your success.
You will report to the Senior Director, Digital Employee Experience, IT Infrastructure & Operations and will be based in our Austin, TX office.
What You’ll Do
- Lead the day-to-day work of the Senior Platform/SRE Engineer, AI Platform Administrator, and SaaS (Atlassian, Slack) Suite Admin functions
- Own the Claude enterprise platform roadmap, evaluating new Anthropic capabilities, sequencing releases, and driving adoption through clear change management and communications
- Oversee the MCP roadmap and build, including connector design, prioritization, security review, and the transition of contractor-built work to the permanent team
- Enable and build AI capabilities for employees and builders, including skills, plugins, connectors, and the infrastructure that lets teams create their own AI workflows safely
- Own the team’s contribution to the company-wide Claude rollout timeline, including platform-side go-live readiness such as provisioning, connectors, and the support model
- Hire, develop, and manage the performance of a team built from a standing start, and scope and manage contractor SOWs for burst capacity
- Represent Enterprise IT in the joint AI governance forum alongside the Enterprise AI Office, Security, GRC, and Legal
- Oversee business/IT administration of the Collaboration suite (Atlassian, Slack) in partnership with business stakeholders
What You Bring
- Demonstrated leadership experience in platform, infrastructure, or SRE environments, including direct people management
- Experience standing up a new team or function, not just running an established one
- Familiarity with enterprise SaaS administration, ideally Claude, a similar AI platform, or a comparable large-scale rollout
- Working knowledge of identity and access concepts such as SSO and Okta
- Experience managing vendors and contractors, including scoping and closing out SOWs
- Comfort operating with ambiguity, and the ability to build structure while a team, a rollout, and an operating model take shape
- Preferred: exposure to Atlassian suite administration, familiarity with MCP or agent-tooling architecture, and experience partnering with a separate governance or strategy function
Strong-fit Background Might Include
- Engineering Manager / Senior Manager, Platform Operations
- Infrastructure & SRE Manager (Enterprise SaaS / Cloud Services)
- IT Systems & Collaboration Engineering Lead
- Enterprise AI Platform / Integration Engineering Manager
Discover our recruiting process and interview tips from our talent acquisition team on our #LifeAtProcore blog.
Additional InformationBase Pay Range:
198,240.00 - 272,580.00 USD AnnualThis role may also be eligible for Equity Compensation and/or Bonus Incentive Compensation. Procore is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
For Los Angeles County (unincorporated) Candidates:Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
Skills Required
- Leadership experience in platform, infrastructure, or SRE environments
- Direct people management experience
- Experience standing up a new team or function
- Familiarity with enterprise SaaS administration, preferably Claude, a similar AI platform, or a comparable large-scale rollout
- Working knowledge of identity and access concepts such as SSO and Okta
- Experience managing vendors and contractors, including scoping and closing out statements of work
- Ability to operate with ambiguity and build structure for evolving teams, rollouts, and operating models
- Exposure to Atlassian suite administration
- Familiarity with MCP or agent-tooling architecture
- Experience partnering with a separate governance or strategy function
Procore Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Procore Technologies and has not been reviewed or approved by Procore Technologies.
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Healthcare Strength — Health coverage includes an Anthem Blue Cross PPO with broad coverage and low premiums, alongside dental, vision, disability, and life insurance. Mental‑health resources and a wellbeing stipend further support overall care.
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Leave & Time Off Breadth — A values‑driven, non‑accrual PTO approach, 12 paid holidays, and an annual company‑wide Wellness Week indicate generous time‑off options. Hybrid/remote flexibility is also highlighted in many roles and locations.
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Parental & Family Support — Fertility benefits (e.g., via Progyny on some plans) and cash support for adoption and surrogacy are available for eligible U.S. employees. Paid parental leave and structured return‑to‑work programs are also described.
Procore Technologies Insights
What We Do
At Procore Technologies, we’re collectively building towards what’s next for our employees, industry, customers, and global communities. Our cloud-based construction management software streamlines the entire lifecycle of a construction project, connecting field and office teams, centralizing data to mitigate risks, providing real-time financials, and more to help clients efficiently build everything from skyscrapers to hospitals to airports. Procore was founded in 2002, and we’ve since grown into a global company of groundbreakers working throughout North America, EMEA, and APAC. Coming together from across diverse backgrounds to be our best, we embrace a culture of ownership and excellence that gives our teams the tools to grow and thrive as they shape their careers – and the Procore of tomorrow. To learn more about Procore and how you can build what comes next for your career, visit us at https://careers.procore.com/.
Why Work With Us
We make each other better at Procore. Here, your career is not pre-defined and it can take many paths. While you own your career, we provide you with the support and opportunities to help you succeed. You can help us transform an industry while you are transforming your career.
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