Jobs at Procore Technologies

Own the strategy, roadmap, and outcomes for Procore Scheduling’s in-product schedule experience. Conduct customer discovery, define requirements, prioritize initiatives, and lead Design and Engineering partnerships. Manage releases from beta through general availability, drive adoption with go-to-market teams, measure customer and business outcomes, and mentor product managers. The role focuses on construction scheduling workflows, collaboration, integrations, and lookahead planning.

Acquire new enterprise customers for Procore’s construction management software across Western Canada. Responsibilities include prospecting, qualifying leads, consultative solution selling, product demonstrations, negotiation, closing, pipeline management, forecasting, CRM maintenance, and coordinating with SDRs, solutions engineers, and account managers. The role requires consistently exceeding quotas, developing executive relationships, managing complex multi-stakeholder SaaS sales cycles, and growing new-logo revenue.

Provides first-contact technical support to Procore customers through phone, chat, and email. Troubleshoots issues, diagnoses root causes, documents cases accurately, protects data, and collaborates with internal teams to resolve complex problems. The role also requires educating customers on Procore products and integrations, meeting support KPIs, and delivering professional, positive customer experiences.

Lead the design, deployment, and optimization of production photogrammetry and 3D reconstruction systems. Drive computer vision architecture, integrate emerging reconstruction and machine learning approaches, improve system performance and reliability, and oversee technical investigations. Establish engineering and observability standards, mentor engineers, guide technical direction, and expand AI coding workflows. The role requires deep expertise in 3D perception, production engineering, C++, machine learning frameworks, and cloud infrastructure.

Own global positioning, messaging, packaging, competitive strategy, launches, and commercial outcomes for the Reality Capture & Robotics portfolio. Partner with Product, Sales, and executives to improve adoption, win rate, pipeline, and ARR. Build customer and market insight, enable sales teams, and recruit and coach a product marketing team. The role requires strong SaaS product marketing, storytelling, analytical, competitive, and AI fluency.

Lead end-to-end M&A integrations: assess diligence findings, build executable integration programs, run governance and steering committees, align cross-functional workstreams, report to executives, and hire/mentor an integration team to ensure smooth post-acquisition transitions.

Acquire new mid-sized construction-industry customers through prospecting, inbound lead follow-up, qualification, solution selling, negotiation, and closing. The role manages sales pipelines and forecasts in Salesforce, develops territory plans, builds customer relationships, researches accounts and competitors, and achieves monthly and quarterly revenue targets.

Leads and coaches a hybrid team of Account Executives and Account Managers serving private-owner SMB customers. Drives new-logo acquisition, renewals, expansion, forecasting, pipeline management, hiring, and sales performance. Partners with Customer Success, Marketing, and leadership to improve lead quality, customer handoffs, retention, and revenue growth. Uses consultative selling, CRM analytics, call reviews, and deal strategy sessions to achieve targets.

Drive product strategy and roadmap for Procore’s owner customers, coordinating engineering, design, and peer product teams to deliver construction portfolio experiences. Conduct customer discovery, define OKRs and adoption metrics, write detailed product requirements, manage dependencies and permissions, and communicate strategy to senior stakeholders and major customers.

Manage existing SMB accounts, drive renewals and expansion, qualify prospects, develop sales pipelines, maintain Salesforce data, forecast accurately, identify customer needs, communicate competitive value, and achieve sales targets. The role partners with Customer Success and Sales teams to grow revenue through consultative selling, relationship development, referrals, and repeat business.

Operate and monitor robots remotely, troubleshoot operational issues, analyze data captures, optimize AI workflows, and coordinate daily task planning. Translate frontline observations into product and engineering improvements, maintain operational playbooks, report performance metrics, and resolve customer and site-team blockers. The role requires strong coordination, communication, problem-solving, technical curiosity, basic scripting or automation familiarity, construction-site understanding, and safe handling of robotic payloads.

Provides white-glove IT support for C-suite executives and VIP visitors, including endpoint troubleshooting, executive hardware and inventory management, Tier 1–3 ticket resolution, conference room and AV support, and executive meeting technology. Partners with Executive Assistants and IT engineering teams to plan upgrades, troubleshoot devices, improve provisioning, and maintain reliable service delivery. This is an onsite Austin role requiring daily office presence.

Manage enterprise customer accounts, serving as the primary relationship contact while driving renewals, product adoption, upsells, and cross-sells. Build trusted relationships, identify account champions and requirements, maintain sales forecasts and CRM records, communicate competitive value, coordinate internal resources to resolve client issues, and achieve revenue targets. The role involves periodic travel to client sites and collaboration with Sales, Customer Success, and Product Solution teams.

The Strategic Global Account Manager will drive revenue growth and quota attainment across strategic construction accounts. Responsibilities include developing account-based sales strategies, prospecting, managing complex sales cycles, leading executive discussions, partnering with GSI and SI organizations, advising customers on technology roadmaps, closing large multi-year deals, and expanding existing accounts through ongoing relationship management.

Leads a team of 10–15 technical customer support representatives serving global and MENA customers. Manages Cairo site operations, coaching, KPIs, escalations, staffing, scheduling, process improvements, and customer experience. Builds and scales the local support team, develops employees, promotes best practices, and collaborates with global support leadership to improve productivity and customer success.

Provides strategic software consulting and advisory services to general contractor clients using Procore’s financials and resource management products. Partners with project managers and customer success engineers to improve construction business processes, deliver client education, establish best practices, mentor team members, and support product evolution. Requires construction industry expertise and up to 50% travel to client sites, events, and offices.

Own the developer platform roadmap for Procore’s internal engineering organization and AI-era agent ecosystem. Define golden paths for build, test, deployment, infrastructure provisioning, security, compliance, observability, and cost management. Translate developer needs into platform strategy, establish adoption-driving product opinions, and design agent-native interfaces with shared governance and auditability. Partner closely with senior engineers while applying deep infrastructure, developer tooling, SRE, observability, and platform engineering expertise.

Sell Procore AI and Datagrid solutions to construction executives by prospecting, leading discovery, scoping technical and commercial requirements, demonstrating configured agents, building ROI cases, closing deals, and supporting post-sale adoption, renewals, and expansion. The role combines technical sales, solutions architecture, customer implementation, and revenue ownership.

Own the architecture and hands-on development of Procore’s enterprise data platform across ingestion, warehousing, analytics, ML, AI agents, and reverse ETL. Build governed self-service data capabilities, semantic layers, reusable engineering patterns, and platform standards for quality, security, observability, and cost efficiency. Lead AI strategy, M&A data integration, technical design reviews, and cross-functional alignment while mentoring senior engineers without direct reports.

Leads Procore’s EMEA Customer Success Engineering and Solutions Engineering organization, managing managers across multiple markets. Owns customer adoption, retention, technical validation, expansion, implementation handoffs, executive relationships, KPIs, and revenue growth. Builds scalable teams and customer lifecycle strategies while partnering with Product, Professional Services, and Project Management. Requires extensive B2B SaaS leadership, AI implementation experience, organizational transformation expertise, and willingness to travel across EMEA.