Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
This is a chance to make your mark in a business with strong people and customer focus. You’ll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia!
The Microsoft 365 Specialist plays a key role as the technical escalation point of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Specialist, you will be accountable for delivering a first-class experience for consumers of our Modern Workplace services including guiding our business and Customers towards adoption and continuous improvement with the Microsoft 365 stack.
Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management
This role is available across our Australian Offices: Sydney, Adelaide, Brisbane and Melbourne. Australian Citizenship is required to be eligible for NV1 Clearance.
What you’ll do
As the Microsoft 365 Specialist you will typically have exposure across a wide variety of technology areas including (but not limited to):
- Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
- Modern business collaboration tools in the Office 365 suite – Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.
- Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
- Working knowledge of competitor solutions in the above IT platforms
- Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint).
What You’ll Bring
Please note that you must be an Australian Citizen to be successful in your application for this role.
You will have previous experience in an ICT Professional Services organisation and have extensive hands-on experience as a Microsoft 365 Engineer. You will be able to demonstrate;
- Extensive knowledge of core collaboration services in Office 365 including:
- Exchange Online Mailbox Management
- Exchange Online Protection
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Extensive knowledge of core AzureAD identity management and related objects including:
- Users
- Traditional Groups (Security, Distribution)
- Office 365 Groups
- Devices
- Guest Users (External Users)
- Working knowledge of AzureAD identity and authentication technologies including:
- Azure AD Connect
- Password Hash Sync
- Pass-thru Authentication
- Seamless SSO
- ADFS
- Azure MFA
- SSPR
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Requirements
Benefits
Skills Required
- Australian Citizenship (required for NV1 clearance eligibility)
- Previous experience in an ICT Professional Services organisation
- Extensive hands-on experience as a Microsoft 365 Engineer
- Extensive knowledge of Exchange Online mailbox management and Exchange Online Protection
- Extensive knowledge of Microsoft Teams, SharePoint Online, OneDrive for Business
- Extensive knowledge of core Azure AD identity management and related objects (Users, Security/Distribution Groups, Office 365 Groups, Devices, Guest Users)
- Working knowledge of Azure AD identity and authentication technologies (Azure AD Connect, Password Hash Sync, Pass-thru Authentication, Seamless SSO, ADFS)
- Familiarity with Azure MFA and SSPR
- Knowledge of collaboration and conferencing solutions and ancillary systems (Poly, Cisco, Zoom)
- Experience with email security and archive technologies (Office 365 ATP/EOP, Mimecast, AvePoint)
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
