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Founded in 1895, NYPL is the nation’s largest public library system.
The Role
Provides reference and reader advisory services, develops library programs, supports teen patrons, manages diverse print and digital collections, conducts community outreach, teaches digital literacy, and serves patrons with print disabilities. The role also uses KLAS, supervises teen volunteers and interns, builds community partnerships, and may oversee the library in the Managing Librarian’s absence.
Summary Generated by Built In
The Andrew Heiskell Library is a branch of the New York Public Library, as well as a member of the Library of Congress’ National Library Service for the Blind and Print Disabled (NLS) – serving as the Regional NLS Library for the five boroughs of New York City and Long Island. With over 16,000 individual borrowers and 600 enrolled institutions, Heiskell Library provides access to talking books, magazines and braille materials for people who are blind, visually impaired, or otherwise physically unable to read standard print. The Heiskell Library collection offers instant access to 145,000 titles for all ages, including classic literature, current bestsellers, popular magazines, poetry, fiction, and non-fiction. Heiskell boasts a very large browsable collection of braille materials, including a unique special collection of braille sheet music. The collection includes a significant number of Spanish-language titles, as well as titles in a number of other languages.
The Heiskell Library Reader Services Team processes applications for National Library Service, provides reader advisory services at two onsite helpdesks and a 6-day-a-week reference service call center, and offers community programming with an emphasis on providing enrichment and resources to New Yorkers of all abilities. The high volume of physical and digital checkouts to NLS patrons places Heiskell Library among the top-circulating branches in the NYPL system.
In addition to providing specialized services to NLS patrons, the Heiskell Library also serves as a traditional neighborhood branch library for the bustling Chelsea/Flatiron neighborhood. Heiskell maintains a responsive collection of circulating and reference materials for all ages, with standard print as well as braille and large print materials available. Heiskell Library is a popular location for multiple storytimes per week, public computer terminals, quiet study and work, and holds pickup.
Andrew Heiskell Library is seeking a senior Librarian to empower patrons of all ages and abilities to become creative thinkers, enthusiastic readers, skillful researchers, and resourceful users of information. Successful candidates will embody each of these four characteristics themselves.
Responsibilities:
Under the supervision of the Supervising Librarian, the Senior Librarian:
- Provides reference services and resource recommendations using print, media and digital resources
- Collaborates with library staff and central programming departmentsto develop, promote and facilitate innovative programs to build literacy and a love of reading to meet the expressed and anticipated needs of the community’s patrons, through book clubs, visual and performing arts programming, STEM programs, summer reading events, class visits, and a variety of other programs both in the Library and throughout the community
- Serves as the primary contact for services and outreach focused on teen patrons, but supports patrons of all ages
- Partners with the collection development team to shape and maintain standard print, large print, audiobook, and braille collections ensuring they are diverse, current, relevant and meet the needs of the community; works to engage patrons with the collection in ways that allow them to follow their interests and discover new ones
- Conducts outreach to and develops partnerships with community-based organizations, schools, and community groups that target patrons of all ages throughout NYC and Long Island, to promote the library’s services, collections, specialized programs and resources to enhance the reading skills of patrons of all abilities, with a particular focus on patrons with print disabilities
- Encourages digital literacy and provides age-appropriate technology instruction to patrons of all ages
- Knows and follows customer service standards, particularly for serving patrons with specialized needs, and provides public service by phone, email, and in person
- Uses the Keystone Library Automation System (KLAS), Heiskell Library’s specialized patron and collection management database
- Performs related duties as required
Required Education, Experience & Skills
Required Education & Experience
- ALA accredited Master’s degree in Library and Information Studies
- Public Librarian’s Professional Certificate issued by the State of New York
Required Skills
- Strong commitment to public service and the ability to work well with a diverse patronage that includes people of all abilities
- Experience creating and conducting a variety of innovative programs
- Knowledge and appreciation of literature, audiovisual materials, computer resources, and other materials that constitute a balanced, relevant collection
- Experience developing, maintaining and marketing collections.
- Experience building partnerships with local organizations to better meet the needs of community users, particularly those with print disabilities
- Demonstrated customer service skills, including the ability to work patiently, thoroughly, and accurately with patrons who may need extended assistance
- Demonstrated interpersonal, oral, and written communication skills
- Successfully demonstrated ability to work as part of a team
- Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously
- Strong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devices
- Experience with or demonstrated interest in braille and talking books
- Demonstrated advanced knowledge of computer services including online searching, social media, reference resources and databases
- Proclivity to learn new skills and apply them to the changing work environment
Managerial/Supervisory Responsibilities
- Supervises and mentors teen volunteers and interns
- May temporarily oversee the library in the absence of the Managing Librarian
Preferred Qualifications
- Knowledge of emerging library technologies, service and programming trends for adults in urban public libraries preferred
- Spanish fluency preferred
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
All team members are expected and encouraged to embody the NYPL Core Values:
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
Work Environment
- Public service library
Physical Duties
- Light lifting/moving required
- Remain in stationary positions for periods of time
- Daily use of a computer
Physical Required?
No
Union/Non Union
Local 1930
FLSA Status
Non-Exempt
Schedule
35 hours per week to be scheduled during regular hours
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
No
Union/Non Union
Local 1930
FLSA Status
Non-Exempt
Schedule
35 hours per week to be scheduled during regular hours
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
About
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.
Skills Required
- ALA-accredited Master's degree in Library and Information Studies
- Public Librarian's Professional Certificate issued by the State of New York
- Strong commitment to public service and ability to work with diverse patrons, including people of all abilities
- Experience creating and conducting innovative programs
- Knowledge of literature, audiovisual materials, computer resources, and balanced collections
- Experience developing, maintaining, and marketing collections
- Experience building partnerships with local organizations, particularly those serving people with print disabilities
- Demonstrated customer service, interpersonal, oral, and written communication skills
- Ability to work effectively as part of a team
- Strong organization and planning skills, including managing multiple tasks simultaneously
- Strong computer and technology skills, including Microsoft Office, Google applications, PCs, Macs, and e-reader devices
- Experience with or demonstrated interest in braille and talking books
- Advanced knowledge of online searching, social media, reference resources, and databases
- Ability and willingness to learn new skills and adapt to a changing work environment
- Knowledge of emerging library technologies, service trends, and programming trends for adults in urban public libraries
- Spanish fluency
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The Company
What We Do
The New York Public Library has been an essential provider of free books, information, ideas, and education for all New Yorkers for more than 100 years. Founded in 1895, NYPL is the nation’s largest public library system, featuring a unique combination of 88 neighborhood branches and four scholarly research centers, bringing together an extraordinary richness of resources and opportunities available to all.
