The role and its impact
As a Senior Engineer on the Enterprise Platforms team, you will provide technical expertise across the platforms, integrations, automations, and AI tools that support Xero’s global teams. You will help navigate complex technical challenges from planning through implementation, keeping systems secure, reliable, scalable, and easy to use.
Serving as a trusted technical guide, you will offer practical advice on system changes, incidents, and continuous improvement. Working alongside your Platform Lead, you will improve technical standards, reduce system clutter, and build reusable solutions that make daily work smoother for everyone.
The team and how they connect
The Enterprise Platforms team partners closely with Product Managers, Analysts, Security, Architecture, and Operations to deliver sensible internal solutions. They look after Xero's core SaaS platforms, cloud services, and custom integrations, collaborating through configuration sessions, pair problem-solving, and shared learning. Together, the team focuses on streamlining workflows and maintaining operational excellence across internal technologies.
Initially, you will focus on
Enhancing enterprise SaaS platforms, cloud services, and internal automation workflows using APIs and modern platform features.
Designing, developing, and supporting integrations, data migrations, and AI-enabled workflows to connect internal systems safely.
Investigating complex technical incidents, determining root causes, and applying lasting fixes to keep production systems stable.
Creating clear documentation, runbooks, policies, and reusable design patterns to support consistent platform management.
Where and how you can work
Xero offers a flexible hybrid working model designed to give you balance and connection. You will work from our modern office spaces, coming together with your team on designated boost days to collaborate, connect, and innovate, while enjoying the flexibility to work remotely for the remainder of the week.
Here are some of the things we are looking for
A strong background in building, configuring, and supporting cloud services or enterprise SaaS platforms.
Practical experience creating integrations, automations, or system workflows using APIs, scripting, and modern tools.
Demonstrated ability to diagnose technical incidents, resolve root causes, and maintain reliable production environments.
Talent for translating business and user needs into clear, secure, and practical technical solutions.
Expertise in applying security guidelines, access controls, and change management principles within live systems.
Skill in mentoring team members, sharing technical knowledge, and communicating complex technical concepts clearly to diverse stakeholders.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Skills Required
- Hands-on experience with automation and scripting in Python, PowerShell, and Bash
- Solid integration and API design knowledge
- Experience working with cloud-based productivity systems
- Understanding of security best practices
- Ability to leverage AI-powered tools to improve efficiency and automate repetitive work
- Clear written and verbal communication, including articulating trade-offs and decisions
- Ability to collaborate effectively in a diverse team environment
- Willingness to mentor others
Xero Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is described as extensive, with multiple leave types including annual PTO, dedicated wellbeing days, extra “Xtra” days, year-end shutdown time, and a paid volunteer day. U.S. job postings and benefits pages consistently highlight breadth that emphasizes rest and wellbeing.
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Parental & Family Support — Parental provisions are portrayed as particularly strong, including 26 weeks of fully paid leave for primary caregivers and fully paid partner leave. Family-forming support through Carrot is also highlighted.
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Healthcare Strength — Health coverage is outlined as broad, with Cigna/Kaiser medical options plus dental, vision, FSAs, and Modern Health support for employees and families. U.S. sources also note subsidized plan options and HSA contributions.
Xero Insights
What We Do
Xero is small business accounting software that provides a platform on which businesses can build a fully integrated solution. It’s designed to make life better for people in small business, their advisors, and communities around the world. Xero minimises tedious admin by automating routine tasks, delivers valuable insights when needed, and brings together business data, trusted advisors, and powerful apps in one intuitive platform. By alleviating pain points, Xero empowers small business owners to supercharge their business, simplifying the complex and freeing up time from manual admin so they can focus on what really matters to build the business they’ve always envisaged.
Why Work With Us
Xero is a human-centric organization where you’ll have a tangible impact on the success of small businesses and their communities, globally. Our team of energised, forward-thinkers work to make life better for our customers and each other every day. We’re also always committed to supporting you with a flexible environment.
Gallery
Xero Teams
Xero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
