Responsibilities Include:
• Establishing yourself as the primary point of contact within assigned accounts for all quoting and order management activities
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• In-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings
• Consistent participation in weekly ATC Strategy Meetings / Call (ATSM)
• Proactive participation in all key account planning sessions as well as key customer and partner briefings
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Expert knowledge of partner registration process
• Proactively recognize and take necessary action to upsell and or attach services to an existing opportunity
• Proactively provide detailed quote and order management reports to key stakeholders
• Assist, mentor, and onboard new sales ops employees
Personal Attributes:
• Ability to build and maintain strong relationships both inside and outside the organization
• Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
• Excellent communication skills
• Strong organizational skills
• Capability to multi-task and respond to change
• Perform duties with accuracy and with strong degree of urgency
• Ability to prioritize and perform work in a timely manner
• Team Player
• A passion for learning and continued education
#LI-AM5
Preferred QualificationsQualifications:• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of 3 years of sales and or sales support experience in the information technology industry
• Must understand and be able to articulate the WWT leadership initiatives.
• Ability to work independently and/or on a team with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Must be the subject matter expert concerning daily processes and procedures.
• Must understand and be able to articulate the WWT leadership initiatives.
• Knowledge of program and contract specific budget and sales cycles.
• Proficient PC Skills (MS Office Suite)
• Ability to effectively utilize WWT internal systems, tools and processes
• Demonstrated leadership, communication and problem solving skills
• Ability to travel as required meeting team and departmental goals
Skills Required
- In-depth knowledge and use of WWT tools, processes and partner-facing applications
- In-depth knowledge of WWT's Go-To-Market Strategy and solution offerings
- Expert knowledge of partner registration process
- Working knowledge of direct and indirect sources of supply and associated quote and order processes
- Provide detailed quote and order management reports to key stakeholders
- Proactively recognize and take action to upsell or attach services to existing opportunities
- Assist, mentor, and onboard new sales operations employees
- Excellent communication skills
- Strong organizational skills and ability to prioritize work
- Adaptable and flexible; able to work in ambiguous situations
- Ability to build and maintain strong relationships inside and outside the organization
- Must understand and be able to articulate the WWT leadership initiatives
- Must be the subject matter expert concerning daily processes and procedures
- B.A., Business, Finance or related field or equivalent IT industry experience
- Minimum of 3 years of sales and/or sales support experience in the information technology industry
- Proficient PC skills (MS Office Suite)
- Ability to effectively utilize WWT internal systems, tools and processes
- Knowledge of program and contract specific budget and sales cycles
- Demonstrated leadership, communication and problem solving skills
- Ability to travel as required to meet team and departmental goals
- Ability to work independently and/or on a team with minimal supervision
