Jobs at Softchoice

Supports and enhances deal, solution, and service-quoting applications used throughout the sales opportunity lifecycle. Owns product areas from requirements through production, manages product backlogs and ServiceNow tickets, coordinates stakeholders, documents releases, performs end-to-end testing and production validation, troubleshoots issues, conducts root-cause analysis, and identifies process and system improvements within an Agile environment.

Provides day-to-day quoting and order management support for assigned accounts. Owns quote pricing, processes orders, tracks requests, validates technical configurations and supply sources, and supports customer and partner interactions. Maintains account and product expertise, identifies upsell opportunities, provides reporting, and leads training and mentoring while helping achieve financial targets.

Supports quoting, order management, customer requests, product and service configurations, account knowledge, partner processes, promotions, reporting, and upselling within assigned accounts. Collaborates with client managers, sales engineers, and service sales representatives while mentoring new sales operations employees. Requires strong organization, communication, accuracy, urgency, and the ability to manage changing priorities in an IT sales environment.

Supports the global safety program by developing safety plans, conducting hazard assessments, training employees, performing audits and inspections, analyzing incidents, maintaining compliance documentation, and managing safety events in ServiceNow. The role promotes a safety culture, recommends corrective actions, supports continuous improvement initiatives, prepares reports, and collaborates with cross-functional teams across corporate, services, and supply chain environments. This is an on-site position with flexibility to travel domestically as needed.

Designs, deploys, configures, migrates, and troubleshoots Palo Alto Networks security infrastructure in customer environments. Responsibilities include firewall, Panorama, Prisma, Strata Cloud Manager, and GlobalProtect implementation; migration from legacy platforms; routing and switching support; change-window execution; technical design and migration documentation; post-deployment stabilization; and communication with customers, account teams, and engineering. Travel to customer sites and evening, overnight, or weekend maintenance windows may be required.

Supports the deployment, configuration, integration, testing, migration, and troubleshooting of Palo Alto Networks, Zscaler, and other network security technologies for enterprise customers. Assists consultants with customer discovery, design workshops, implementation activities, technical documentation, and solution validation. Communicates technical concepts to technical and non-technical stakeholders while developing expertise in cybersecurity consulting, firewalls, networking, SASE, and cloud security.

Lead large-scale, client-facing infrastructure projects across multiple workstreams and functional teams. Responsibilities include developing work breakdown structures, managing resources, timelines, scope, risks, quality, stakeholder communications, project finances, profitability, and deliverables. The role requires coordinating internal and external stakeholders, strengthening customer relationships, improving execution efficiency, and ensuring successful, profitable engagements across networking, cloud, storage, virtualization, security, collaboration, and multisite deployment projects.

Lead Air Force services programs, overseeing delivery, strategy, financial performance, client relationships, contracts, and geographically dispersed technical teams. Develop program growth strategies, manage risks and reporting, support proposals and SOWs, and serve as the executive escalation point for clients and internal stakeholders. Mentor staff, coordinate cross-functional resources, improve operational processes, and ensure successful government services engagements.

Leads quality assurance for eCommerce applications in an agile environment. Responsibilities include developing manual and automated UI, integration, performance, load, exploratory, and cross-browser tests; guiding testing strategy; analyzing defects; defining acceptance criteria; assessing release readiness; mentoring QA peers; and driving continuous improvement across engineering teams.

Leads services sales for enterprise and Fortune 500 accounts, developing opportunities, scoping engagements, preparing budgets, pricing, proposals, and statements of work. Builds client and partner relationships, negotiates scope and pricing, forecasts revenue and resources, oversees services programs, and coordinates transitions from sales to delivery. Conducts requirements gathering, manages scope changes, supports project kickoffs and closeout, and identifies additional services opportunities.

Own the end-to-end quote-to-cash process for Western Australian customers, coordinating quotes, purchase orders, fulfillment, invoicing, payments, OEMs, distributors, supply chain, finance, and sales teams. Maintain operational reporting, track commercial milestones, manage risks, support onboarding and compliance, and improve scalable workflows. Provide customer and internal status reporting while ensuring accurate, timely execution across high-volume technology transactions.

Manages, reviews, drafts, redlines, and negotiates commercial contracts for technology products and services. Reviews RFPs for legal risks, coordinates with in-house counsel and internal subject matter experts, prepares contract summaries, supports business teams, and tracks contract reviews through the contract lifecycle management system. The role requires strong legal analysis, communication, negotiation, and prioritization skills, plus in-house legal experience.

Lead and mentor technical teams, oversee planning and delivery of technical projects, manage resources and budgets, coordinate with sales and stakeholders, provide reporting and escalation for consultants onsite, and improve capacity planning, training, and processes to align technical solutions with business objectives.

Analyst supporting a marketing engineering team by translating marketing needs into automated workflows, integrations, internal applications, and AI-enabled solutions. Responsibilities include intake and prioritization, process analysis, workflow design, low-code development, collaboration with engineers and data scientists, testing variable AI outputs, user acceptance testing, documentation, enablement, and impact measurement.

Senior pre-sales systems engineer who leads technical strategy and designs enterprise data center and multi-cloud solutions. Partners with sales and OEMs to deliver architectures across storage, compute, backup/data protection, disaster recovery, virtualization, hyperconverged infrastructure, networking, and security. Delivers demos, workshops, proposals, and executive-level presentations while managing stakeholder alignment and leveraging the ATC for proofs-of-concept.

Manages multiple consulting workstreams, oversees consultants and analysts, solves client business problems, develops analytical and technology solutions, supports project planning, creates documentation and visualizations, presents recommendations, and develops educational and sales materials. The role requires strong communication, problem-solving, multitasking, project management, and client engagement skills, with up to 25% domestic and international travel.

Own and grow strategic customer accounts across Western Australia, particularly in mining, oil and gas, resources, and enterprise sectors. Build executive relationships, develop territory and account plans, create qualified pipelines, lead consultative technology sales opportunities, develop business cases, negotiate contracts, and close profitable business. Coordinate technical, engineering, delivery, partner, and leadership teams to align solutions with customer priorities and ensure successful handoffs and outcomes.

Leads hands-on data center infrastructure projects for enterprise customers, including installation and integration of VMware, storage, networking, hardware, software, and cloud technologies. Serves as a trusted client advisor, manages project engagements, collaborates across teams, works under tight schedules, and mentors less experienced personnel. The role involves complex data center deployments, customer relationship management, and up to 75% travel.

Leads architecture, provisioning, automation, performance validation, and day-two operations for large-scale NVIDIA GPU clusters and AI compute environments. Designs repeatable bare-metal and Kubernetes-based infrastructure using schedulers, monitoring, networking, and infrastructure-as-code. Serves as the technical authority for DGX, HGX, MGX, NVL72, and Cisco AI POD deployments, while supporting pre-sales discovery, bills of materials, solution estimates, client workshops, and executive-level communication.

Architects and deploys high-performance NVIDIA InfiniBand and Spectrum-X Ethernet fabrics for AI infrastructure. Responsibilities include fabric topology, routing, congestion control, RoCEv2, DPU offload, telemetry, automation, cabling, optical validation, performance testing, and infrastructure-as-code. Leads client delivery, pre-sales scoping, bills of materials, technical workshops, and integration with enterprise networks. The role requires translating complex network architectures into scalable deployments and commercial outcomes.