• Establishing yourself as the primary point of contact within assigned accounts for all quoting and order management activities
• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Proactively build and maintain a strong working knowledge of assigned accounts
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• In-depth knowledge of WWT’s Go-To-Market Strategy and solution offerings
• Consistent participation in weekly ATC Strategy Meetings / Call (ATSM)
• Proactive participation in all key account planning sessions as well as key customer and partner briefings
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Expert knowledge of partner registration process
• Proactively recognize and take necessary action to upsell and or attach services to an existing opportunity
• Proactively provide detailed quote and order management reports to key stakeholders
• Assist, mentor, and onboard new sales ops employees
• Ability to build and maintain strong relationships both inside and outside the organization
• Adaptable and flexible: being open to change in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations
• Excellent communication skills
• Strong organizational skills
• Capability to multi-task and respond to change
• Perform duties with accuracy and with strong degree of urgency
• Ability to prioritize and perform work in a timely manner
• Team Player
• A passion for learning and continued education Preferred QualificationsQualifications:
• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum of 3 years of sales and or sales support experience in the information technology industry
• Must understand and be able to articulate the WWT leadership initiatives.
• Ability to work independently and/or on a team with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Must be the subject matter expert concerning daily processes and procedures.
• Must understand and be able to articulate the WWT leadership initiatives.
• Knowledge of program and contract specific budget and sales cycles.
• Proficient PC Skills (MS Office Suite)
• Ability to effectively utilize WWT internal systems, tools and processes
• Demonstrated leadership, communication and problem solving skills
• Ability to travel as required meeting team and departmental goals
Skills Required
- Minimum of 3 years of sales or sales support experience in the information technology industry.
- B.A. in Business, Finance or related field, or equivalent IT industry experience.
- Proficient PC skills (MS Office Suite).
- Ability to effectively utilize WWT internal systems, tools and processes.
- Must be subject matter expert concerning daily processes and procedures.
- Must understand and be able to articulate the WWT leadership initiatives.
- Demonstrated leadership, communication and problem solving skills.
- Ability to travel as required to meet team and departmental goals.
World Wide Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about World Wide Technology and has not been reviewed or approved by World Wide Technology.
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Healthcare Strength — Health insurance is considered excellent and affordable, with bundled medical, dental, and vision coverage that reduces out-of-pocket costs. Wellness programs and an Employee Assistance Program further enhance access to care.
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Leave & Time Off Breadth — Generous paid time off grows with tenure, alongside paid sick days and holidays. Parental and military leave are also provided.
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Retirement Support — Financial benefits include profit sharing and a 401(k) with company matching, complemented by life and disability insurance and tuition reimbursement. These elements strengthen total rewards beyond base salary.
World Wide Technology Insights
What We Do
World Wide Technology is a systems integrator, provides information technology and supply chain solutions. Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers. At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 9,000 individuals and closed nearly $17 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 12th consecutive year!
Why Work With Us
Our extensive partnership with best in class technology companies, coupled with our strong culture allow for world class delivery of transformative business solutions driven by IT.
