Jobs at World Wide Technology

Manages customer orders from creation through delivery, maintaining ERP data, analyzing order information, resolving issues, coordinating cross-functional supply chain teams, and meeting customer requirements and KPIs. The role communicates order status and risks to customers, supports onboarding, improves processes and systems, and assists with employee training. It requires supply chain expertise, customer-facing experience, strong problem-solving skills, and occasional travel.

Coordinate multiple IT infrastructure projects from initiation through implementation and closure. Track documentation, timelines, budgets, forecasts, risks, issues, scope changes, and project variances. Gather customer deliverables, support project lifecycle activities, maintain stakeholder relationships, participate in meetings, follow up on action items, and contribute to status reporting and portfolio reviews. Ensure requirements, risks, resolutions, and success criteria are documented and communicated.

Designs, implements, and maintains large-scale distributed networks supporting a DoD Zero Trust program. Responsibilities include SD-WAN architecture, router, switch, and firewall administration, network upgrades, troubleshooting, traffic analysis, documentation, disaster recovery, standards compliance, and coordination with IT teams and vendors. The role serves as a Zero Trust network architecture subject matter expert, mentors junior engineers, and supports installations and migrations across multiple global locations.

Leads strategic resourcing sales within assigned customer accounts, acting as a workforce strategy subject-matter expert. Engages hiring managers and executives, identifies services opportunities, designs workforce and delivery models, develops SOWs and commercial proposals, and drives recurring revenue through contract staffing, direct placement, hybrid resourcing, workforce optimization, extensions, and expansions.

Leads enterprise services sales and growth across Global Service Provider customers, including Tier 1 operators and Sports & Entertainment accounts. Develops executive relationships, drives large strategic pursuits, increases services attach and margins, and expands consulting, engineering, AI, cloud, cybersecurity, infrastructure, and managed services adoption. Provides mentorship, supports recruiting, manages partner capacity, improves forecasting and delivery processes, and collaborates with practice and delivery leaders to evolve the services portfolio.

Designs and delivers event-driven data streaming architectures for enterprise customers. Responsibilities include architecting Kafka-based platforms, building streaming applications, configuring cloud-native infrastructure, designing data schemas, integrating data science and BI tools, advising customers, supporting presales, documenting complex systems, mentoring peers, and leading technical delivery across public cloud environments.

Designs and closes infrastructure solution opportunities across digital workspace, networking, mobility, data center, managed services, and Wi-Fi modernization. Advises enterprise clients, develops business cases and financial models, assesses technology strategies, defines project scope and execution plans, and collaborates with sales, project management, delivery, and partner teams. The role requires strong networking expertise, communication, leadership, client engagement, and responsible use of AI tools. Travel is up to 25%.

Leads WWT’s DISA business by developing sales strategy, managing Client Managers and Client Executives, expanding senior customer relationships, generating pipeline, and driving multimillion-dollar pursuits. Oversees opportunity qualification, proposals, negotiations, and growth across infrastructure, cloud, cybersecurity, AI/ML, and digital transformation solutions. Requires strong knowledge of DoD acquisition processes, DISA priorities, contract vehicles, federal policy, and partner ecosystems, along with executive communication and team leadership skills.

Supports IT master data management across supplier, customer, and product data. Monitors support queues, resolves stakeholder issues, validates requests, maintains data accuracy and policy compliance, documents resolutions, tracks incidents and SLAs, and communicates with requestors. The role also contributes to process improvements and uses AI tools such as Claude, Devin, and Copilot to automate routine support tasks.

Leads a regional PMO organization responsible for project and program delivery, financial performance, governance, workforce planning, and operational scalability. Partners with Sales, Delivery, Finance, and Operations to align PMO execution with enterprise strategy. Oversees portfolio health, forecasting, utilization, margins, continuous improvement, and methodology adoption while developing senior leaders, succession plans, and delivery capabilities across global teams.

Supports quoting and order management for assigned accounts, including quote preparation, order processing, product information, tracking, technical configuration validation, sourcing, promotions, partner registration, upselling, and reporting. Builds account and product knowledge, responds to customer needs, supports sales stakeholders, and mentors new sales operations employees.

Inside Sales Representative supporting account teams, partners, customers, and internal operations. Responsibilities include responding to quote and order requests, processing orders, tracking shipments, providing product information, maintaining account and OEM product knowledge, configuring and validating technical solutions, and managing direct and indirect supply processes.

Manage and expand relationships with global enterprise clients and OEM partners, selling complex hardware, software, and professional services solutions. Responsibilities include account planning, opportunity execution, C-level engagement, solution positioning, new business development, partner coordination, and achieving gross profit targets. The role focuses on networking, infrastructure, cloud, security, storage, virtualization, and digital services across existing and prospective accounts.

Handles customer quotes, order processing, product inquiries, order tracking, and technical configuration validation. Builds knowledge of assigned accounts, OEM products, supply sources, and quote-to-order processes. Works closely with account management teams, supply partners, customers, and internal operations teams while using company systems and partner-facing applications.

Owns end-to-end customer relationships for Palo Alto Networks solutions, guiding adoption, licensing, subscriptions, entitlements, usage, and support processes. Leads enablement sessions, customer success plans, troubleshooting, documentation, and escalations to technical teams or Palo Alto Networks TAC. Reviews customer and configuration data, coordinates cross-functional support, and drives customer outcomes across commercial, enterprise, service provider, and public-sector accounts.

Inside Sales Representative supporting account teams, supply partners, customers, and internal operations teams. Responsibilities include responding to quotes and orders, providing product information and tracking, maintaining account and OEM product knowledge, building and validating technical configurations, and managing direct and indirect supply processes. The role requires IT industry sales or sales support experience, strong communication and problem-solving skills, and proficiency with Microsoft Office and internal sales systems.

Responds to customer requests for quotes, orders, product information, and tracking. Maintains account and OEM product knowledge, builds and validates technical configurations using partner tools, and manages direct and indirect supply quote and order processes. Works with account management teams, suppliers, customers, and internal operations teams.

Supports inside sales operations by responding to customer requests, preparing quotes, processing and tracking orders, providing product information, managing account knowledge, and building technical configurations with major technology manufacturers. The role coordinates with account management teams, supply partners, customers, and internal operations teams while using company systems, CRM tools, and partner applications.

Leads services sales for Fortune 500 and enterprise accounts, developing client and partner relationships, identifying opportunities, meeting revenue targets, scoping engagements, preparing proposals and statements of work, negotiating complex deals, and transitioning awarded work to delivery teams. Advises clients on cloud, infrastructure, DevOps, business transformation, and technology solutions. Travel is anticipated at approximately 20%.

Leads the design, implementation, maintenance, and security of complex LAN, WAN, wireless, cloud, and Zero Trust network environments. Diagnoses complex issues, plans capacity and future services, manages network engineering projects, documents configurations, maintains disaster recovery procedures, monitors threats, and addresses vulnerabilities. The role also mentors engineers, evaluates technologies, supports vendor activities, and performs installation, migration, and configuration work for a DoD client across multiple locations.