Senior Human Resources Generalist

Posted Yesterday
Be an Early Applicant
Greensboro, NC, USA
In-Office
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Provides comprehensive HR support to managers and employees, including employee relations, investigations, performance management, employment-law guidance, leave and accommodations, benefits enrollment, training, HRIS and payroll administration, compliance audits, and workforce initiatives. Partners with leaders on organizational effectiveness, recruitment, retention, and long-term HR programs while maintaining employee records and confidentiality.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Do you want to shape HR strategies and support leaders in a fast-paced environment? As a Senior Human Resources Generalist at Spectrum, you'll administer policies and programs that balance employee advocacy and business needs. Ensure compliance with state and federal employment laws and provide comprehensive HR support across recruitment, retention, performance coaching, problem-solving and leadership development. You'll work with leaders to improve decisions and organizational effectiveness.
How You'll Make an Impact
  • Provide guidance to managers and employees on human resources issues and employment law
  • Develop programs and initiatives to meet your team's needs
  • Coordinate solutions with senior HR teammates and implement plans to address long-term human resource needs and trends
  • Perform advanced employee relations functions including counseling, dispute resolution, managing performance issues, reviewing termination requests and conducting exit interviews
  • Conduct complex and sensitive employee investigations, manage workers compensation reporting and safety regulation processes
  • Coordinate administration of leave of absence programs, transitional work and accommodations, conduct benefits open enrollment and employee and supervisor trainings
  • Ensure timely and accurate HRIS and payroll entries, perform audit and compliance functions and maintain employee records
  • Demonstrated project management skills, business acumen, and analytical skills

Working Conditions
  • Office environment
  • Some travel as required

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in human resources, business, related field or equivalent

Experience
  • 5+ years of Human Resources Generalist experience

Skills
  • Communicate clearly in writing and verbally with all levels of employees and the public
  • Maintain confidentiality of information
  • Make decisions and solve problems under pressure
  • Demonstrated PC skills and Microsoft Office skills
  • Prioritize and organize work effectively and work independently
  • Exercise judgment and initiative to complete duties in a timely manner
  • Knowledge of local, state and federal employment laws and procedures including state and federal wage and hour laws
  • Knowledge of recruitment trends and technologies and of staffing and employment practices
  • Demonstrated knowledge of employee relations procedures and applicable law and demonstrated consultative and coaching skills
  • Demonstrated analytical skills, business acumen and project management skills

Preferred Qualifications
Education
  • Certifications for Human Resource Professionals (PHR, SPHR) preferred

Skills
  • Valid driver's license with satisfactory driving record within company standards
  • Knowledge of Spectrum / telecommunications products and services

#LI-ME1
HGN345 2026-85617 HGN345 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you'll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree in human resources, business, a related field, or equivalent
  • 5+ years of Human Resources Generalist experience
  • Clear written and verbal communication skills
  • Ability to maintain confidentiality
  • Ability to make decisions and solve problems under pressure
  • PC and Microsoft Office skills
  • Ability to prioritize, organize work, and work independently
  • Knowledge of local, state, and federal employment laws and procedures, including wage and hour laws
  • Knowledge of recruitment trends, technologies, staffing, and employment practices
  • Knowledge of employee relations procedures and applicable law
  • Consultative and coaching skills
  • Analytical skills, business acumen, and project management skills
  • PHR or SPHR certification
  • Valid driver's license with satisfactory driving record
  • Knowledge of Spectrum telecommunications products and services

What the Team is Saying

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Stephanie
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Mary
Kat K.

Spectrum Compensation & Benefits Highlights

  • Retirement Support — The 401(k) program is described as dollar‑for‑dollar up to 6% of pay, with many roles also receiving an additional 3% employer retirement contribution. Feedback suggests this creates a notably strong foundation for long‑term savings.
  • Healthcare Strength — Core medical, dental, and vision coverage is paired with health accounts and mental‑health resources, with up to $1,500 funded into a healthcare account for some national plans. Company materials also indicate efforts to keep employee premiums stable over time.
  • Parental & Family Support — Paid parental leave (six weeks for parents, 14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption/surrogacy reimbursement are highlighted. These offerings indicate meaningful support for family building and caregiving needs.

Spectrum Insights

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

At Spectrum, our Product & Technology teams build the platforms and tools that power seamless connectivity and entertainment across Internet, WiFi, Video, Mobile and Voice. Supporting more than 500 million devices, we’re transforming the next era of connected experiences with some of the fastest, most reliable and advanced services in the nation. It’s an unmatched environment for designers, architects, engineers, developers, operators and data scientists to grow their careers, solve complex challenges and collaborate to deliver exceptional customer experiences. Join us to help deliver what’s next.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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