Senior Executive, Inside Sales (Sales Support / Sales Operations) - Mandarin Speaker

Posted 3 Days Ago
Be an Early Applicant
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
Hybrid
Mid level
Big Data • Information Technology
The world's leading consumer intelligence company.​
The Role
The role involves providing support to sales activities, managing CRM records, analyzing market data for insights, and ensuring smooth sales operations.
Summary Generated by Built In
Company Description

NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NIQ GFK is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Description

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth.

Responsibilities:

  • Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations.
  • Assist sales representatives in updating decks with NIQ branding, ensuring all sales content is polished and client-ready.
  • Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency.
  • Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies.
  • Handle invoicing and contract renewals, ensuring timely and accurate billing processes.
  • Ensure proper revenue recognition by updating project dates and coordinating follow-ups with operations and sales representatives on pending tasks.

Qualifications

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment.

  • Bachelor’s degree in Finance, Marketing, Business, or a related field.
  • 2-5 years of experience in a similar role, preferably within FMCG.
  • Fluent in English and Mandarin, with proficiency in your local language (both spoken and written).
  • Strong communication skills, with the ability to collaborate effectively in a cross-country environment.
  • Experience with Excel, Microsoft Dynamics, PowerBI, ZoomInfo, and LinkedIn Sales Navigator is a plus.
  • Proficient in Microsoft Office applications.
  • Detail-oriented, punctual, and able to maintain a high level of accuracy.
  • Excellent organizational skills, with the ability to think proactively and prioritize tasks effectively.
  • Strong judgment, initiative, and the ability to work independently.
  • Analytical mindset with strong numerical skills (preferred).

 

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

Skills Required

  • Bachelor's degree in Finance, Marketing, Business, or related field
  • 2-5 years of experience in a similar role, preferably within FMCG
  • Fluent in English and Mandarin, with proficiency in local language
  • Strong communication skills, ability to collaborate cross-country
  • Experience with Excel, Microsoft Dynamics, PowerBI, ZoomInfo, LinkedIn Sales Navigator
  • Proficient in Microsoft Office applications
  • Detail-oriented, punctual, able to maintain accuracy
  • Excellent organizational skills, proactive and prioritize tasks
  • Strong judgment, initiative, ability to work independently
  • Analytical mindset with strong numerical skills

NielsenIQ Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NielsenIQ and has not been reviewed or approved by NielsenIQ.

  • Parental & Family Support Public materials highlight paid parental leave in the U.S., with additional paid disability time for birth parents. Parental leave is positioned as a standout element of the package.
  • Leave & Time Off Breadth Unlimited or flexible PTO is referenced alongside paid holidays and sick leave, providing broad time-off options in many roles. Actual use can vary by team norms, but the formal breadth is notable.
  • Flexible Benefits Work-from-home and hybrid arrangements are supported in many roles, with remote-friendly practices described across business lines. Flexibility is frequently positioned as a meaningful advantage.

NielsenIQ Insights

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The Company
Chicago, IL
40,000 Employees
Year Founded: 1923

What We Do

NielsenIQ is the industry leader in global measurement and data analytics, and the most trusted source for retail and consumer intelligence. We deliver the complete truth to retailers, manufacturers, and our partners through our comprehensive data sets and powerful insights. We enable businesses to make critical decisions confidently, accelerating growth and optimizing performance.

Why Work With Us

We empower companies around the world to make bold decisions and transform their business with trusted data, solutions, and insights. Joining NielsenIQ means experiencing countless learning opportunities and gaining numerous pathways for growth.

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