Senior Executive Assistant - Board & Investor Relations

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

The Senior Executive Assistant — Board & Investor Relations serves as a trusted partner to the Chief Financial Officer/Chief Operating Officer, SVP of Finance & Investor Relations and SVP, Operations and Intelligence with a specialized focus on Board of Directors liaison and Investor Relations coordination aligned to these executives. This role is much more than scheduling and logistics — it's about being the person your executives and board members rely on to keep things moving, anticipate what's coming, and make sure nothing falls through the cracks.
 

The Senior Executive Assistant — Board & Investor Relations must be creative and thrive in a fast-paced, entrepreneurial, technology environment that is mission-driven, results-driven, and community oriented. The ideal individual exercises strong judgment in a variety of situations, brings expert communication and organizational skills, and operates with confidence and autonomy across competing priorities — including coordinating across global time zones as part of a worldwide team. This person takes full ownership of their work, follows through with consistency, and brings a positive, solutions-oriented energy to everything they do. You'll be joining a collaborative, high-performing global EA team that is genuinely invested in each other's success and growth. Based in our Austin office, this role sits at the center of a vibrant, energetic environment where being present and connected is a meaningful part of how great work gets done. Travel is not a regular requirement of this role but may occasionally be needed to support executive meetings, offsites, board-related activities, or other business needs.

What You’ll Do

• Serve as a high-level gatekeeper and partner to the CFO/COO and SVPs, managing complex global calendars and anticipating executive needs before they arise.

• Lead end-to-end logistics for Board and committee meetings, including scheduling, agenda creation, and the secure distribution of materials.

• Coordinate earnings cycles, investor roadshows, and outreach, ensuring all investor-facing materials are polished and delivered on time.

• Architect complex domestic and international itineraries via Navan and oversee meticulous expense reconciliation and budget tracking.

• Maintain the company data room and corporate records, ensuring all board and executive documentation is organized and audit-ready.

• Own the planning for leadership offsites and onsite meetings, managing everything from vendor contracts to technical setup and action-item follow-up.

• Draft, edit, and proofread highly confidential briefings and correspondence for internal and external stakeholders.
   

Who Are You

• 5+ years of experience supporting C-suite executives, specifically within finance or legal functions in a high-growth environment.

• Exceptional emotional intelligence and professional maturity; you handle sensitive board and investor information with absolute confidentiality.

• A master of detail who can juggle competing priorities across multiple time zones without letting anything fall through the cracks.

• Expert proficiency in Google Workspace (Calendar, Docs, Sheets) and modern tools like Slack, Zoom, and Navan.

• Polished written and verbal skills, capable of interacting with board members, institutional investors, and senior leadership.

• A self-starter who thrives in "builder" environments and prefers finding solutions over waiting for instructions.

• Located in Austin, TX (hybrid schedule).
   

Preferred

• Direct experience supporting Board of Directors operations or Investor Relations in a public company.

• Prior experience supporting a CFO or COO.

• Knowledge of public company compliance cadences and corporate governance.

• Experience using AI productivity tools (e.g., Claude, ChatGPT) to optimize administrative workflows.
   

(Pay Transparency Range - $37.81-$63.95/hr)
 

The national base salary range for this role is posted above in this job post.

Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:

• require payment of recruitment fees from candidates;

• request personally identifiable information through unsanctioned websites or applications;

• attempt to solicit money from you as part of the hiring process or as part of an employment offer;

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If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.