What's It Like to Work at Commerce?

Yes. Commerce is a strong workplace for employees who value flexible work, collaborative teams, growth opportunities, customer-focused commerce work and benefits that support life inside and outside work.

• Work tied to the future of commerce: Commerce gives employees the opportunity to support an AI-driven commerce ecosystem across BigCommerce, Feedonomics and Makeswift. The company’s work spans storefronts, product data, payments, B2B, AI-driven discovery and agentic commerce, giving employees exposure to complex customer problems and emerging commerce models.
• Employee recommendations point to team quality and growth: Employees who recommend Commerce emphasize supportive teams, communication, learning and career advancement. An account director called Commerce the “Best Culture in Tech,” citing a “great team, great communication” and “good opportunities to learn and advance.” A senior GTM operations analyst described a “great work environment with supportive teammates and collaborative culture,” plus exposure to global projects.
• Flexibility supports day-to-day satisfaction: Commerce supports hybrid and remote-friendly work while emphasizing connection, ownership and clear expectations. A technical support employee said Commerce offers “a supportive remote work culture that truly values flexibility,” with competitive pay, learning-focused leadership and strong cross-team collaboration. Regional benefits also include wellness days, volunteer time and Empower Hours for development and team building.
• Growth and leadership access strengthen the employee experience: Commerce supports employee growth through mentorship, leadership training, on-demand e-learning, live virtual learning events and peer recognition. A senior HRIS administrator said managers provide direction while trusting employees to get there, and that leaders create clarity through roadmaps, one-on-ones, pulse checks and transparent conversations about company and team performance.
• External signals:
  • Recommendation Indicators: Multiple employee reviews shared for Commerce show positive indicators for recommendation, CEO approval and business outlook, including reviews from employees in Austin, Zapopan and Cork. (Glassdoor)
  • CEO Approval: Employees surveyed on external review sites indicate CEO approval. (Glassdoor)
  • Work-Life Endorsement: Employees surveyed on external review sites rate Commerce 4.3 out of 5 for work-life balance, and reviews specifically cite remote flexibility, consistent schedules and flexibility to manage work-life balance. (Glassdoor)
  • Culture Endorsement: Employees surveyed on external review sites rate Commerce 4.0 out of 5 for culture, with reviews describing strong communication, supportive managers and coworkers, collaborative teams and opportunities to learn and advance. (Glassdoor)
  • Growth Endorsement: Employees describe Commerce as a place to grow, learn and take on opportunity. A senior product manager called Commerce a “true rocket ship opportunity” for proactive employees with energy, problem-solving ability and grit. (Blind)

Bottom line: Commerce is recommended by employees who value flexible work, supportive teams, accessible leadership, learning opportunities and the chance to contribute to a fast-moving commerce ecosystem.

Commerce has a reputation as a collaborative, flexible and growth-oriented workplace for employees who want to work on modern commerce challenges. Its strongest workplace themes center on supportive teams, learning opportunities, leadership transparency, benefits and participation in an evolving AI-driven commerce strategy.

• Modern commerce works with a clear strategic direction: Commerce’s reputation is shaped by its shift from BigCommerce into a broader commerce ecosystem across BigCommerce, Feedonomics and Makeswift. The company’s work spans storefronts, product data, visual site building, payments, B2B, AI-powered discovery and agentic commerce, giving employees exposure to complex customer problems and emerging commerce models.
• Collaborative teams and flexible ways of working: Commerce emphasizes hybrid and remote-friendly work, connection practices and a culture where “every voice matters.” A chief technology officer said flexibility works best when paired with “genuine ownership over team outcomes,” adding that it strengthens culture rather than fragments it. Employees also describe Commerce as having supportive teammates, strong communication and collaborative teams.
• Growth through learning and manager support: Commerce supports employee development through mentorship programs, leadership training, on-demand e-learning, live virtual learning events and Empower Hours. A senior HRIS administrator said effective managers provide direction while trusting employees to get there, and that leadership creates clarity through roadmaps, one-on-ones, pulse checks and transparent conversations.
• Benefits and belonging: Commerce’s regional benefits include health coverage, retirement or pension programs, EAP access, parental leave, wellness days, paid volunteer time, peer recognition and ERGs. The company’s ERGs support connection, belonging and authenticity across global teams.
• External signals:
  • Employee Ratings: Employees surveyed on external review sites rate Commerce 3.8 out of 5 overall, 4.3 out of 5 for work-life balance, 4.0 out of 5 for culture and 4.4 out of 5 for diversity and inclusion. (Glassdoor)
  • Leadership Signal: Employees surveyed on external review sites give Travis Hess a 71% CEO approval rating. (Glassdoor)

Bottom line: Commerce’s workplace reputation is strongest around flexible work, collaborative teams, growth opportunities, supportive benefits, leadership clarity and the chance to contribute to the company’s AI-driven commerce transformation.