Commerce
Commerce Career Growth & Development
Frequently Asked Questions
Commerce supports career growth through learning programs, mentorship, manager guidance, stretch opportunities and exposure to complex commerce work across BigCommerce, Feedonomics and Makeswift. Employees describe growth at Commerce as a mix of structured development and hands-on experience.
- Learning built into the employee experience: Commerce provides development resources including mentorship programs, leadership training, on-demand e-learning, live virtual learning events and Empower Hours, which give employees paid time to invest in personal development, careers and professional relationships. Growth is part of its employee experience, and Commerce encourages people to take smart risks, learn quickly and seize opportunities.
- Managers support growth through clarity and feedback: Commerce employees describe managers as clear about expectations while giving employees room to own the path forward. A senior HRIS administrator said effective management means leaders are “clear about where we’re going” while trusting employees to get there, adding that this makes day-to-day work more solution-oriented, collaborative and open to new projects.
- Mentorship and leadership development: Commerce supports leadership growth through formal development resources, people leaders who create visibility and employees who actively mentor others. An SVP of marketing and general manager said her role is to “support, encourage and shine a light on the leaders of tomorrow,” and emphasized championing emerging leaders and helping them gain visibility.
- Stretch opportunities and expanding scope: Employees describe growth through taking on new challenges, building teams, scaling programs and stepping outside their comfort zones. A director of agency partnerships said individual contributors preparing for management should prioritize professional development, “bloom where you are planted” and manage their personal brand.
- External signals:
- Global Project Exposure: A senior GTM operations analyst cited learning opportunities, exposure to global projects and a collaborative culture as strengths of the employee experience. (Glassdoor)
- Career Development: A technical support employee described Commerce as offering “plenty of opportunities to grow and develop your career,” with leadership that encourages learning and collaboration across teams. (Glassdoor)
- Learning Culture: Employees on external review sites describe Commerce as a place with good learning opportunities, supportive teammates, collaborative culture, approachable leadership and exposure to global projects. A senior GTM operations analyst cited “good learning opportunities” and “exposure to global projects,” while a technical support employee said leadership encourages learning and cross-team collaboration. (Glassdoor)
Bottom line: Commerce supports career growth through mentorship, learning resources, manager feedback, stretch assignments and exposure to a fast-moving commerce ecosystem where employees can build skills through both formal programs and real work.
Commerce's Candidate Tradeoffs
If you’re weighing whether Commerce is the right fit, these are the core tradeoffs to consider.
- Commerce places greater emphasis on employee-driven career ownership than on highly structured, centrally defined career planning processes.
Commerce Employee Reviews

What People Are Saying About Commerce
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Cross-Functional Experience: Feedback suggests employees can impact or rotate across BigCommerce, Feedonomics, and Makeswift, creating exposure to varied problems, stacks, and customer types under one parent company.
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Internal Mobility: Feedback suggests roles are posted internally with opportunities to transfer, and materials describe frequent internal moves alongside transparent engineering career ladders in some functions.
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Training & Education Access: Feedback suggests access to job training, conference attendance, mentorship programs, and online course subscriptions that support structured learning.
Commerce's Benefits
Allows employees to pursue continuing education during work hours
Defines roles and sets expectations for success
Encourages knowledge sharing and cross-functional collaboration
Hosts Lunch and Learns
Job training & conferences
BigCommerce offers a variety of opportunities for learning and development from training sessions and workshops, to different conferences to attend.
Managers hold regular development check-ins
Offers mentorship program
Career mentorship is available.
Provides formal manager training and leadership development
Provides online course subscriptions
Provides opportunities to take on expanding responsibilities
Provides paid industry certifications
Provides personal development training
Provides structured onboarding for new employees
Provides virtual coaching services
Supports employee-driven initiatives, not just top-down priorities
Posts new positions internally and encourages employees to apply
Prioritizes promotion advancement based on impact
Promote from within
Provides customized development tracks