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Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The IT Infrastructure Engineer II will manage CI/CD pipelines, deploy applications, and collaborate with stakeholders on AI-assisted code. The role requires experience in systems and DevOps engineering, using AI tools, and scripting with Python or similar languages.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Lead and run enterprise compliance and audit programs (PCI DSS 4.0, SOC 2, ISO 27001, SOX) across multiple business units. Manage external auditors and control-owner relationships, drive continuous audit readiness, track remediation, maintain PCI scope/ISA functions, and integrate a multi-framework Secure Controls Framework into BAU. Provide GRC leadership on architecture and product changes and mature cloud-native compliance practices.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Design and build agent-based AI features that integrate across BigCommerce and partner systems. Connect agents to MCP servers, enable natural-language store management actions, integrate assistants into the control panel, collaborate with designers and NLP experts, prototype POCs, and contribute to tooling for LLM fine-tuning, prompt engineering, and safe action execution.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
As a Lead Infrastructure Engineer, you'll enhance database reliability, automate infrastructure, collaborate on initiatives, and participate in on-call duties.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Lead strategy and execution for foundational platform products (data & analytics, enterprise search, auth/entitlement/billing), own portfolio P&L, establish governance and cross-team planning, drive adoption, mentor PMs, coordinate with Google Cloud partners, and deliver measurable commercial outcomes while enabling AI-native workflows.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Own and deliver end-to-end solutions across services, APIs, UI surfaces, and event flows. Design reliable production systems, handle monitoring and incidents, debug distributed systems, collaborate with product and cross-functional teams, and improve quality through tests, observability, and simpler designs.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Lead strategic platform and marketplace partnerships (Google, Meta, OpenAI, Amazon, etc.) to drive product integrations, data syndication, GTM motions, pipeline growth, and Partnership & Services Revenue while advising leadership and coordinating cross-functional teams.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Lead APAC enterprise operations team supporting feed managers, onboarding and support specialists. Manage escalations, perform root-cause analysis, ensure feed quality and data integrity, configure/mapping across file types and APIs, optimize product feeds, report performance, collaborate with paid channels, identify process improvements and upsell opportunities.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Serve as liaison between business and technology for back-office systems (marketing, billing, finance). Gather and document requirements, map current/future processes, support UAT and releases, drive integrations and process improvements, and coordinate with architects, developers, vendors, and stakeholders to deliver scalable system solutions.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Lead organic search and AI visibility strategy, owning keyword and AI prompt research, content and blog programs, site audits, link-building, vendor management, and analytics-driven recommendations using AI and SEO tools.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Manage a hybrid portfolio of named and scaled accounts to drive Net Revenue Retention. Own onboarding, adoption, renewals, expansion, and advocacy through one-to-one strategic management and one-to-many digital programs. Monitor health, mitigate churn, lead escalations, and partner cross-functionally to translate customer insights into growth. Measure success via NRR, renewal performance, expansion pipeline, engagement, and churn reduction.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Senior Product Manager for Payments will lead product strategy and execution for the Payments and Financial Services portfolio, driving outcomes and aligning cross-functional teams to enhance merchant experiences and product capabilities.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Implementation Project Manager will oversee technical project execution, lead client eCommerce implementations, manage risks, and ensure alignment across teams while delivering projects within scope and budget.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Administer and configure Commerce's Salesforce org with emphasis on Service Cloud: case management, routing, entitlements, SLAs, CTI/telephony, Knowledge, and Experience Cloud. Build declarative automations (Flows, validation rules, custom objects), maintain data quality, triage user issues, document changes, and collaborate with developers for custom solutions. Support sales, support, and customer success teams and manage sandbox/change processes to ensure reliable, scalable platform operations.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Build, maintain, and document Salesforce solutions using declarative-first and custom development when needed. Write Apex, Lightning Web Components, and integrations; participate in code reviews; maintain development standards; build integrations with marketing automation and external APIs; contribute technical options and roadmap guidance; support CI/CD and data governance.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Senior Product Manager, Payments is responsible for driving product strategy and execution for payments and financial services, enhancing the customer experience, and achieving KPI outcomes. The role involves collaboration across teams to deliver impactful projects and manage product portfolios effectively.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
Lead the product strategy for Feedonomics' API and AI assistant, drive enhancements for developer experience, and collaborate with engineering for successful product delivery.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Senior Director will design and govern the enterprise-wide data architecture, lead the analytics team, and ensure data reliability for scalable decision-making across various functions.
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Lead Technical Product Manager will define and execute the product vision for Catalyst, BigCommerce's storefront architecture, prioritizing developer experience and driving product strategy, execution, and stakeholder communication.
