Senior Domain Expert – DevOps

Job Summary

As a Senior Domain Expert - DevOps, you will:

• Provide technical leadership for the Nokia NOrC orchestration platform and associated DEaaS capabilities across production and non-production environments.
• Define and influence the long-term strategy, architecture and evolution of orchestration and automation platforms across the DEaaS Mission.
• Lead the design, implementation and optimisation of DevOps, DevSecOps and Platform Engineering practices, ensuring secure, consistent and automated delivery pipelines.
• Collaborate with Product Owners, TPOs, architects and engineering teams to define platform roadmaps, capability investments and technical priorities.
• Design, integrate, operate and continuously improve complex orchestration, automation and network management platforms.
• Drive automation initiatives that improve reliability, operational efficiency, deployment velocity, service quality and customer outcomes.
• Champion platform resilience, security, observability, operational readiness and service reliability practices.
• Provide expert-level troubleshooting and resolution of complex production issues, conducting detailed root cause analysis and implementing preventative improvements.
• Establish engineering standards, governance frameworks, reference architectures, reusable patterns and technical best practices across multiple teams.
• Evaluate emerging technologies, industry trends and vendor solutions to support future platform evolution and Telstra's Autonomous Network strategy.
• Influence vendor roadmaps and ensure external solutions align with Telstra's business, operational and technology objectives.
• Drive cross-domain technology alignment, standardisation and simplification initiatives to reduce complexity and maximise capability reuse.
• Represent the DEaaS Orchestration Mission in architecture review boards, governance forums, technical steering committees and strategic vendor engagements.
• Provide technical leadership, coaching and mentoring to engineers and technical specialists, fostering a culture of continuous learning, innovation and operational excellence.
• Support governance activities by providing updates on platform health, delivery progress, risks, dependencies, investment opportunities and strategic initiatives.
• Lead or contribute to major transformation, modernisation, migration and platform upgrade initiatives.
• Participate in on-call and out-of-hours support activities as required to maintain critical business services.

The successful candidate will be expected to manage highly complex technical challenges, influence technical direction across multiple teams, guide strategic technology decisions and operate with a high degree of autonomy while partnering closely with senior stakeholders across Telstra.

Essential

• 10+ years' experience in Software Engineering, Platform Engineering, DevOps, DevSecOps or Telecommunications Technology environments.
• Extensive hands-on experience deploying, configuring and supporting Nokia NOrC orchestration solutions.
• Tertiary qualification in Software Engineering, Computer Science, Telecommunications Engineering, Information Technology or equivalent practical experience.
• Deep technical expertise in DevOps, DevSecOps, automation, cloud-native and platform engineering practices.
• Strong understanding of service orchestration, workflow automation, telecommunications OSS environments and operational support platforms.
• Proven experience developing and maintaining CI/CD pipelines, GitOps practices and Infrastructure as Code (IaC) solutions.
• Experience influencing architecture decisions and defining technical strategy for complex enterprise platforms.
• Strong Linux administration, scripting and automation skills, including Python, Ansible and Bash.
• Experience operating mission-critical platforms with demanding availability, resilience, performance and security requirements.
• Experience implementing observability, monitoring and operational excellence practices.
• Proven ability to troubleshoot and resolve complex technical issues within large-scale production environments.
• Experience establishing engineering standards, governance frameworks and platform best practices.
• Experience working within Agile delivery methodologies and DevOps operating models.
• Strong stakeholder engagement, communication and influencing skills across technical and business audiences.

Highly Desirable

• Hands-on experience within Telstra's DEaaS environments.
• Working knowledge of telecommunications OSS/BSS architectures and network domain operations.
• Experience implementing Site Reliability Engineering (SRE) practices, SLOs and reliability frameworks.
• Experience integrating enterprise platforms through APIs, event-driven architectures and microservices.
• Experience with GitLab, Jenkins, Artifactory, Splunk, Grafana, Dynatrace, Prometheus and modern observability platforms.
• Strong understanding of cyber security, DevSecOps controls and secure software delivery practices.
• Experience managing large-scale platform upgrades, migrations and transformation initiatives.
• Understanding of inventory, catalogue, assurance and orchestration ecosystems within telecommunications environments.
• Experience developing strategic technology roadmaps and capability uplift plans.
• Experience influencing enterprise architecture and technology investment decisions.
• Knowledge of Autonomous Networks, AIOps and AI-driven operational automation.
• Vendor management and commercial experience relating to enterprise software platforms.