Jobs at Telstra

Leads Telstra Enterprise’s industry marketing strategy, integrated full-funnel programs, pipeline contribution and commercial performance. Partners with senior Sales and executive stakeholders, develops customer- and industry-led strategies, optimizes marketing investment through data and insights, and leads a high-performing team of senior marketers. The role also drives customer engagement, market positioning, demand generation and continuous improvement across the Enterprise Marketing function.

Support and improve AI security capabilities through security tooling configuration, integrations, governance, monitoring, telemetry analysis, dashboards, and operational insights. Evaluate emerging technologies, run proof-of-concepts, identify capability gaps, and recommend evidence-based improvements. Collaborate with security engineering, cyber operations, architecture, risk, product, and technology teams to translate requirements into practical security enhancements and drive adoption.

Lead Boost Mobile’s organic social, ambassador, sponsorship, partnership, and event marketing activities. Create content roadmaps, manage athlete ambassadors and sponsorships, negotiate commercial deals, coordinate events, analyze performance, optimize ROI, and deliver campaign reporting and insights. Support broader marketing campaigns, promotions, partnerships, and business initiatives while ensuring brand alignment and stakeholder collaboration.

Coordinates recruitment marketing campaigns across paid, organic, digital, social, and owned channels. Builds and nurtures talent communities, supports career-site traffic and conversion, tracks campaign performance, and recommends optimization opportunities. Partners with recruiters to align campaigns with future hiring needs, researches talent-market trends, and ensures employer-brand storytelling consistently reflects Telstra’s employee value proposition.

Manage and grow a portfolio of business accounts by building customer relationships, achieving sales and revenue targets, handling inbound and outbound sales activity, identifying opportunities, maintaining account plans, and collaborating with internal teams and partners. The role also involves managing CRM data, meeting performance KPIs, supporting customer satisfaction, presenting to stakeholders, and continuously developing knowledge of Telstra’s ICT products and solutions.

Supports Telstra Enterprise’s Collaboration and Industry portfolio strategy by maintaining long-term roadmaps, coordinating cross-functional planning and governance, translating customer and market insights into recommendations, and enabling innovation initiatives. The role prepares executive briefings, supports investment decisions, tracks portfolio performance, and builds alignment across Product, Sales, Marketing, Technology, Strategy, customers, and partners without direct authority.

Manage and grow a portfolio of Business Plus customers by building trusted relationships, conducting needs analysis, generating and progressing sales opportunities across telecom, networking, cloud and cyber solutions, meeting revenue targets, and ensuring operational excellence through accurate account management and collaboration with technical teams.

The Account Manager manages customer relationships and drives revenue by supporting business customers, focusing on sales objectives and collaboration with the sales team.

Provides specialized 24x7 network operations support for Defence networks and infrastructure. Investigates incidents and alarms, assists with network changes, maintains accurate records, supports service reporting, joins incident calls, follows ITIL-based change, incident, and problem management processes, and performs standard maintenance. The role requires active Australian Government NV1 clearance, onsite work in Canberra, and rotating 24x7 shifts.

Provides field-based technical support for Telstra network infrastructure in California. Responsibilities include Level 1 and 2 on-call support, network fault resolution, hardware and cabling installation, commissioning, service provisioning, site audits, documentation, planned network upgrades, and maintenance of network and building environmental equipment. The role works with NOC, engineering, customer, and supplier teams, requires flexible evening or night schedules, and includes occasional travel.

Provides 24x7 NOC monitoring, fault investigation, service restoration, escalation, and technical support for submarine and optical transmission networks. The role manages network performance, cybersecurity coordination, preventive maintenance, reporting, regulatory compliance, vendor and field-team coordination, emergency restorations, business continuity exercises, and network augmentation projects. Requires strong expertise in submarine cables, DWDM, OTN, SDH, Ethernet, optical platforms, NMS tools, and network troubleshooting.

Provide specialized technical support for complex network issues in a 24/7 shift environment, ensuring timely fault resolution and service delivery.

Consultatively sell Telstra business products and technology solutions to B2B customers. Provide technical guidance, develop multi-product proposals, identify revenue opportunities, support account managers, engage cross-functional teams, and meet individual and team sales KPIs.

Provide business insights through analysis, forecasting, reporting and monitoring to identify improvement opportunities. Develop tracking/reporting frameworks, support performance improvement initiatives, collaborate with stakeholders, apply root cause analysis, and enable data-driven recommendations for customer and business outcomes.