Jobs at Telstra

Leads data-driven process and business improvements across telecommunications value streams. The role applies process intelligence, analytics, Lean Six Sigma, structured problem-solving, workflow redesign, automation, digitisation and AI to resolve complex operational challenges. Responsibilities include facilitating executive workshops, developing business cases, influencing senior stakeholders, delivering measurable improvements, embedding sustainable change, tracking benefits, and coaching teams in data-led problem solving.

Lead hands-on cybersecurity risk assessments across complex projects, identify and address security gaps, evaluate technical security outcomes, communicate risks in business terms, manage stakeholder expectations, and improve assurance processes and engagement models.

Supports Telstra Enterprise’s Mobility portfolio strategy through roadmap planning, market and customer insight analysis, cross-functional alignment, innovation initiatives, portfolio reporting, and executive decision support. The role partners with Product, Sales, Marketing, Technology, and Strategy teams to identify opportunities, prioritize investments, and guide future enterprise mobility propositions.

Provides specialist operational support for Telstra’s PSTN and access networks. Responsibilities include monitoring, investigating, troubleshooting, and resolving complex network faults; coordinating incidents within service levels; managing stakeholders; conducting post-incident analysis; improving network services; maintaining documentation; and mentoring team members. The role requires Ericsson AXE expertise, ITIL incident management knowledge, strong analytical skills, and participation in after-hours recall support when needed.

Leads end-to-end development of scalable backend services, APIs, microservices, and event-driven solutions. Translates customer and business needs into secure, reliable technical solutions; contributes to architecture, production support, performance improvement, and continuous delivery. Collaborates with Product, Architecture, Security, and Platform teams while mentoring engineers and influencing technical direction. The role emphasizes cloud-native development, automated testing, observability, CI/CD, and modern AI-assisted engineering practices.

Develop and maintain scalable native iOS applications using Swift and modern Apple frameworks. Own features across the software lifecycle, contribute to architecture and technical planning, champion testing, security, accessibility, performance, and production reliability. Collaborate with Product, Design, Security, Quality Engineering, and Operations stakeholders. Lead technical initiatives, mentor engineers, and improve engineering standards across Agile and CI/CD delivery environments.

Manage a portfolio of small and medium business customers, developing relationships, improving satisfaction, driving retention and sales, handling inbound and outbound sales and service interactions, resolving issues, identifying leads, maintaining account plans, meeting revenue and customer KPIs, and building knowledge of Telstra’s technology products and solutions.

Develop and maintain scalable native Android applications using Kotlin and modern Android frameworks. Own features through design, development, testing, release, production support, and continuous improvement. Resolve performance and reliability issues, integrate APIs and microservices, apply secure engineering practices, and contribute to architecture decisions. Partner with product, design, and engineering teams while mentoring colleagues, influencing technical direction, and driving engineering excellence.

Drive growth and profitable sales of Telstra Business Managed Services across mid-market customers. Identify and pursue opportunities, develop customer growth strategies, lead complex solution-focused engagements and bids, build business cases, manage sales pipelines, and expand customer relationships. Act as a trusted advisor on managed services, network, and security solutions while collaborating with internal sales teams and channel partners.

Manage governance, compliance, performance, and commercial relationships for Field Services suppliers across Telstra. Monitor contractual KPIs, HSE requirements, supplier risk, assurance, and reporting; lead governance meetings; support sourcing, onboarding, assessments, and continuous improvement. Act as an escalation point for contractual and commercial matters while coordinating with Procurement, internal stakeholders, and external suppliers to strengthen supplier relationship management and contract outcomes.

Lead the evolution of cyber security advisory into an adoption and enablement capability. Drive secure-practice adoption through reusable patterns, guardrails, playbooks, self-service guidance, and communications. Partner with business, technology, risk, and cyber teams to reduce delivery friction, improve engagement pathways, identify adoption barriers, and translate cyber strategy into practical outcomes. Establish adoption measures and use stakeholder feedback and reporting insights to support continuous improvement.

Conduct cyber security intelligence activities across threat research, OSINT, cybercrime, technical security, and operational support. Gather and assess information from threat feeds, internal systems, and public sources; analyze risks and technical data; produce intelligence reports; support security operations; and communicate findings to technical, operational, and business stakeholders. Contribute to improving intelligence methods, tooling, documentation, and processes while handling sensitive information professionally.

Assess and strengthen the security of AI-enabled applications and solutions. The role identifies information exposure risks, evaluates architectures and technologies, conducts security assessments and proofs of concept, and optimizes AI capabilities. It partners with diverse stakeholders to design scalable security solutions, supporting secure AI adoption across business areas while applying knowledge of prompt engineering, RAG, MCP, APIs, cloud technologies, and application security.

Leads the design, implementation, and automation of cloud and application security capabilities across enterprise platforms. Integrates GitLab, Wiz, Wiz Code, SAST, SCA, container security, and other DevSecOps controls into CI/CD pipelines. Partners with engineering and architecture teams to embed secure-by-design practices, translates security requirements into implementation patterns, provides technical leadership and mentoring, and communicates security risks and outcomes to technical and business stakeholders.

Manage and grow a portfolio of Business Plus customers through trusted relationships, proactive account reviews, technology needs analysis, and exceptional customer service. Identify and progress sales opportunities across telecommunications, ICT, cloud, networking, managed services, and cybersecurity. Maintain account plans, pipeline records, customer governance, and performance targets while collaborating with technical, delivery, and support teams.

Owns and evolves a specialized Threat Labs environment supporting security operations, threat research, incident response, and security investigations. Responsibilities include administering Linux systems and platforms, monitoring performance, patching, troubleshooting, managing access controls, supporting incident response, documenting procedures, engaging vendors, and implementing automation and reliability improvements. The role requires collaboration with internal and external security stakeholders while maintaining secure, reliable, and well-documented services.

Manage and grow a portfolio of business accounts by building customer relationships, achieving sales and revenue targets, handling inbound and outbound sales activity, identifying opportunities, maintaining account plans, and collaborating with internal teams and partners. The role also involves managing CRM data, meeting performance KPIs, supporting customer satisfaction, presenting to stakeholders, and continuously developing knowledge of Telstra’s ICT products and solutions.

Designs, deploys, and supports application security platforms, including WAF and cloud-based controls. Leads architecture reviews, security integrations, configuration, troubleshooting, product evaluations, roadmap development, operational readiness, and lifecycle management. Acts as the application security subject matter expert, advises stakeholders, supports incident response planning, and mentors team members. Requires strong DevSecOps, container security, infrastructure-as-code, scripting, API integration, web application, networking, and enterprise collaboration experience.

Leads enterprise-wide cybersecurity risk reduction and remediation, translating incidents, control weaknesses, audits, and security debt into accountable improvement plans. Partners with security, engineering, and business teams to address systemic risks, prioritize remediation, improve resilience, and advise executives on strategic security decisions.

Develop and win complex enterprise network and security solutions, managing opportunities from qualification through close. Advise senior customer stakeholders, design end-to-end solutions involving SD-WAN, SASE, cloud, firewalls, and cybersecurity, and influence technology strategies and roadmaps. Collaborate with sales, account, pricing, partner, and technical teams to meet commercial requirements. Maintain expertise in emerging technologies and coach cross-functional colleagues on products, pricing, and solution design.