Provides technology leadership for the design, implementation, and operation of Marriott International’s DevOps, SRE, and platform engineering capabilities in a fast-paced, mission critical environment.
Responsible for advancing platform reliability, scalability, and delivery velocity through DevOps practices, CI/CD (Harness), observability (Dynatrace), and resilient infrastructure aligned to enterprise architecture principles.
Leads globally distributed teams across onshore and offshore models while driving continuous improvement in automation, observability, and operations.
Responsibility also includes AI Operations (AIOps and AI platform reliability), with responsibility for the operationalization, monitoring, and governance of AI-driven systems, including custom agents and workflows. Establishes best practices for managing AI system lifecycles, leveraging tools such as Temporal for orchestration and integrating observability frameworks to ensure reliability, traceability, and performance of AI-enabled services across digital.
CANDIDATE PROFILE Required- Undergraduate degree in Engineering, Computer Science, Information Systems, or related field
- 10+ years in DevOps, SRE, or platform engineering
- 5+ years leading multiple teams across onshore and offshore delivery models
- Proven ability to recruit, build, and scale engineering teams
- Experience managing offshore vendors and partners
- Experience with CI/CD tools at scale and understand ways to optimize their performance
- Experience with observability platforms such as Dynatrace
- Expertise in production operations and incident management
- Experience managing large-scale digital platforms
- Experience managing budgets >$2M
- Experience with SRE practices (SLIs, SLOs)
- Experience with a micro-service and micro-UI architecture
- Experience with strict performance budgets
- Experience with Harness
- Experience with AI tool chains like Langchain and/or Temporal, et al
- Experience using MCP/AI tools to drive automations (JIRA MCP, SonarQube), Cursor etc
- Infrastructure as code experience
- Kubernetes and cloud-native technologies
- CI/CD transformation leadership
- Familiarity with AIOps
- Cloud platforms (AWS, GCP)
CORE WORK ACTIVITIES Managing Application Development Standards, Processes, and Tools
Works with direct reports to facilitate consistency of service delivery across client groups
Facilitates compliance with standard tools and processes across SDLC including:
- CI/CD pipelines and automation (Harness)
- Deployment and release orchestration
- Observability and monitoring standards (Dynatrace)
Monitors adherence to defined processes and identifies opportunities for improvement
Communicates policies and improvements across IT and service providers
Managing Day-To-Day Relationships with Teams- Manages technology initiatives in partnership with IT teams, business partners, and providers
- Leads cross-team coordination to ensure delivery meets client expectations
- Drives timely resolution of service delivery issues
- Manages service level reporting and performance
- Ensures alignment with business case and portfolio priorities
- Manages vendor relationships and validates SLA performance
- Builds and leads globally distributed teams across onshore and offshore locations
- Owns recruiting, hiring, and scaling of DevOps and SRE teams
- Develops leadership bench and technical depth across teams
- Manages offshore partners and aligns delivery to enterprise standards
- Drives adoption of DevOps and SRE maturity models
- Measures performance using reliability and delivery metrics
- Implements continuous improvement based on feedback and operational data
- Deep intellectual curiosity and passion to solve problems
- Strong ownership and accountability
- Ability to solve problems quickly and drive outcomes
- Thrives in fast-paced environments
- Strong collaboration and influence skills
- Proven ability to manage multiple initiatives concurrently
Leadership, Managing Execution, Building Relationships, Talent Development, and Technical Acumen as defined by enterprise standards.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About UsSkills Required
- Undergraduate degree in Engineering, Computer Science, Information Systems, or related field
- 10+ years in DevOps, SRE, or platform engineering
- 5+ years leading multiple teams across onshore and offshore delivery models
- Proven ability to recruit, build, and scale engineering teams
- Experience managing offshore vendors and partners
- Experience with CI/CD tools at scale
- Experience with observability platforms such as Dynatrace
- Expertise in production operations and incident management
- Experience managing large-scale digital platforms
- Experience managing budgets greater than $2M
- Experience with SRE practices (SLIs, SLOs)
- Experience with micro-service and micro-UI architecture
- Experience with strict performance budgets
- Experience with Harness
- Experience with AI tool chains like LangChain and/or Temporal
- Experience using MCP/AI tools to drive automations (JIRA MCP, SonarQube, Cursor)
- Infrastructure as code experience
- Kubernetes and cloud-native technologies
- CI/CD transformation leadership
- Familiarity with AIOps
- Experience with cloud platforms (AWS, GCP)
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
-
Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
-
Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
-
Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
Marriott International Insights
What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
