CertifID

Senior Director of Product Management

Posted 21 Days Ago

Easy Apply

2 Locations

Remote or Hybrid

Senior level

Real Estate • Security • Software • Cybersecurity • PropTech

CertifID helps to stop wire fraud and keep money out of the hands of criminals.

The Role

Lead product strategy and execution at CertifID, integrating customer needs with company goals while driving innovation in fraud prevention technology.

Summary Generated by Built In

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.

We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.

As Sr. Director of Product Management, you will be a key leader driving CertifID’s product strategy and execution through our next phase of growth. You’ll partner closely with engineering, design, data, go-to-market, and leadership teams to define the vision, scale our platform, and deliver innovative solutions that protect customers and fuel our growth.

This is a high-impact role for a product leader who thrives at the intersection of strategy and execution, knows how to use data to inform decisions, and is obsessed with solving meaningful customer problems.

What You’ll Do

- Lead and scale CertifID’s core product portfolio, aligning with company strategy, customer needs, and revenue goals.

- Translate customer pain points into clear product strategies, prioritize initiatives, and ensure timely delivery of high-quality products.

- Synthesize the needs of customers, partners, industry experts, and internal stakeholders into a coherent product roadmap for your portfolio.

- Balance visionary thinking with pragmatic execution - moving fast, while ensuring quality and scalability.

- Drive innovation leveraging AI, advanced analytics, and data-driven insights to anticipate fraud threats and create industry-leading solutions.

- Inspire a high-performing team across product, design, and engineering; set a culture of accountability, collaboration, and rapid learning.

- Drive end-to-end product lifecycle from ideation to launch and iteration.

- Partner with SVP of Product and leadership on product strategy and communicate product direction, goals, and performance with clarity and confidence.

- Foster a culture of experimentation, using A/B testing, user research, competitive analysis, and data insights to validate solutions.

- Act as a thought leader inside and outside CertifID, representing product strategy with investors, customers, and industry partners.

- Stay ahead of regulatory changes, fraud trends, and competitive landscape.

What You Bring

- Although not a strict requirement, successful candidates will usually have 10+ years of experience in product management, including at least 3–5 years in a senior product leadership role.

- Proven success building and scaling B2B SaaS products; experience in real estate, fintech, fraud prevention, or payments is a plus.

- Deep knowledge of the product development lifecycle, roadmap prioritization, and customer-driven innovation within high-growth or VC-backed companies.

- Ability to recruit, retain, organize, and motivate a distributed team of product managers.

- Strong background in AI, machine learning, or applied data products, with the ability to guide teams in using these technologies to solve real customer problems.

- Track record of leading cross-functional teams and influencing at the executive level.

- Data-driven decision-making expertise, including designing and interpreting experiments, analytics, and customer research.

- Ability to translate complex technical concepts into simple, compelling narratives for customers, stakeholders, and executives.

- A leadership style that inspires teams to do their best work—balancing high expectations with mentorship and support.

- Passion for building products that truly protect and serve customers.

Why You’ll Love It Here

- Health, dental, and vision Insurance (including a $0 option)

- 401k with matching and no waiting period

- Equity

- Wellness reimbursement of $300/year

- Remote worker reimbursement of $300/year

- Life insurance

- Parental leave

- Flexible vacation

- 12 company-paid holidays

- No work on your birthday

- An award-winning culture

Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.

Top Skills

Data Analytics

Machine Learning

What the Team is Saying

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The Company

Austin , TX

130 Employees

Year Founded: 2018

What We Do

CertifID helps to create a world without wire fraud. Started after our co-founder was hit by fraud – we’re the only company dedicated to fighting fraud for the real estate industry with an identity verification SaaS platform, insurance, and proven recovery services. CertifID helps safeguard billions of dollars every month from fraud and provides peace of mind with direct insurance coverage on every wire it protects.

Why Work With Us

CertifID is a mission-driven company. Everyone on the team has an important role in protecting our customers. In fact, "Protect the Customer" is the first of our core values, which helps us PROGRESS as individuals and as a team. To learn more about our core values and how they guide our day to day work, visit certifid.com/careers.