Senior Director Product Management, AppExchange & AgentExchange

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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Description

The Salesforce AppExchange is the world's leading enterprise SaaS marketplace, providing a trusted hub where customers discover, evaluate, and securely install thousands of pre-built applications, components, and solutions that extend Salesforce functionality. It empowers our vast ecosystem of partners to build, market, and monetize innovative solutions, significantly enhancing the Salesforce Customer 360 experience. Built on the AppExchange, the AgentExchange is a trusted marketplace for discovering prebuilt AI solutions, including ready-to-use agent components like actions, topics, and templates.

As the Senior Director of Product Management for AppExchange and AgentExchange, you'll lead the strategic vision, roadmap, and execution for these pivotal marketplace platforms. You'll drive innovation for the Salesforce Ecosystem, foster a thriving developer and ISV community, and ensure our marketplaces deliver unparalleled value and trust to the global Salesforce customer base.

What you’ll do: 

In this role you'll shape the future of Salesforce's marketplace platforms:

Strategic Vision & Roadmap Ownership: Define and champion the product vision, strategy, and multi-year roadmap for both the AppExchange and AgentExchange, ensuring alignment with Salesforce's platform and AI initiatives. 

Ecosystem Development & Monetization: Lead the growth and health of a thriving two-sided marketplace ecosystem, balancing the needs of Salesforce customers and a diverse community of partners and developers. 

Product Execution & Lifecycle Management: Drive the end-to-end product lifecycle in collaboration with engineering, design, and security teams to deliver trusted, scalable, and high-quality marketplace experiences that meet the needs of the Salesforce Ecosystem.

AI Focused Innovation: Guide the strategic evolution of AgentExchange, ensuring it provides a secure, reliable, and easy-to-use platform for discovering and deploying trusted AI agents.

Minimum Qualifications

• 10+ years of product management experience, with experience in leadership roles (e.g., Director, Sr. Director, or equivalent) with a proven track record of defining product strategy, vision, and roadmap.

• Exceptional strategic thinking and analytical skills, with the ability to translate complex market dynamics and technical concepts into actionable product plans and measurable business results.

• Outstanding written and oral communication skills, including proven experience presenting to executive leadership and representing the company as a domain expert.

• Demonstrated ability to lead and inspire cross-functional teams (engineering, design, sales, marketing) in a highly matrixed organization.

• Experience managing global teams at scale across multiple hubs and time zones.

• Bachelor's degree in a technical discipline (e.g., Computer Science, Engineering) or equivalent practical experience.

Preferred Qualifications

• Experience leading product for large-scale, two-sided marketplace or app store platforms, with a deep understanding of ecosystem dynamics, monetization models, and developer/partner programs.

• Experience with emerging agent interoperability protocols like MCP and A2A.

• Familiarity with Salesforce technology, including the Salesforce Platform, Agentforce, and Data Cloud.

• Deep understanding of developer ecosystems and the tools/platforms they use to build and deploy solutions.

• Knowledge of advanced pricing models and offer design within a competitive marketplace context.

• MBA or advanced degree in a relevant field.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $251,900 to $384,100.For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800.

For California-based roles, the base salary hiring range for this position is $251,900 to $384,100.