Senior Director- NCAM Non-Performing

Overview:

Founded in 1988, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders and investors seeking the infrastructure and capabilities needed to help them scale their business and make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. As the largest master servicer of commercial real estate loans in the United States, Trimont manages securitizations with meticulous oversight and coordination—protecting cash flows, mitigating risk, and ensuring portfolio performance.

We do this with a team of 1100+ extraordinary team members who serve a global client base from offices in Atlanta (headquarters), Bengaluru, Charlotte, Dallas, Hyderabad, Kansas City, London, New York and Sydney. We empower our people with advanced technology, industry-leading knowledge, and a culture centered on our core values. This approach enables our teams to deliver exceptional client service, build lasting relationships and take pride in the high-quality work they perform.

Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration.

Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers.

Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors.

Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members and as an organization, can achieve together.

Where people, purpose, and progress come together every day.

Job Summary:

The Senior Director, Non Performing - Credit & Asset Management will be responsible for overseeing and resolving a portfolio of non-performing and/or Real Estate Owned assets managed for one of Trimont’s key clients.  In this role, the Senior Director will leverage their advanced Excel proficiency to analyze commercial real estate financials and operating statements, work through complex valuation models, while managing a portfolio of real estate assets held in various U.S. markets.  Candidates must have a strong foundation in case writing, an understanding of the fundamentals of multifamily property operations, developing strategic plans, annual operating budgets, negotiating skills and a passion for collaboration and problem-solving within the commercial real estate space.

Responsibilities:

• Maintain a comprehensive understanding of major real estate markets, including trends, key drivers, rental rates, and property values, to inform property operations assessments and financial modeling.
• Manage relationships with borrowers, lenders, and controlling class certificate holders, ensuring compliance with servicing standards.
• Coordinate and communicate effectively with third-party vendors.
• Monitor and evaluate asset performance against approved budgets.
• Review and analyze monthly and quarterly operating performance reports, including rent rolls and operating statements.
• Prioritize tasks and deliver work products within established reporting and compliance deadlines.
• Create, update, and review Excel-based cash flow projections and valuation models.
• Develop and implement resolution strategies, including scenario analysis and recovery planning.
• Conduct site inspections and market surveys as required.
• Perform additional duties as assigned by management.

Required Qualifications:

• Bachelor’s degree in Real Estate, Business, Finance, Accounting, or a related discipline required.
• 10+ years of progressive experience in portfolio servicing and/or asset management.
• In-depth expertise in commercial real estate debt operations.
• Extensive knowledge of complex commercial real estate structured finance transactions.
• 7+  years of experience leading diverse teams, including goal setting, mentorship, and conducting performance reviews to drive collaboration, productivity, and professional development.
• Advanced proficiency in Excel and strong familiarity with other Microsoft Office applications.
• Excellent communication skills, with the ability to convey complex concepts clearly and effectively.
• Demonstrated success managing high transaction volumes within tight deadlines.
• Strong relationship management skills, both internally and externally.
• Ability to work independently as well as collaboratively within a team environment.
• Experience and knowledge in commercial real estate construction lending or development.

Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.

Qualifications Education Required Bachelors or better. Experience Required 10 years or more in Special Servicing, REO management and disposition, or Asset Management. Equal Opportunity Employer
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