Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
This is a contract role.
Are you passionate about anime and skilled at managing complex workflows? Crunchyroll is looking for a self-motivated and detail-oriented Operations Manager, YouTube to join our Audience Development team in Dallas. In this pivotal role, you'll help bring anime to fans worldwide by optimizing YouTube operations and ensuring smooth execution across multiple channels.
Reporting to the Manager of YouTube Strategy & Content, you'll oversee everything from asset management to approvals and uploads, ensuring seamless coordination between teams. This role is ideal for someone with project and/or asset management experience who thrives in a fast-paced, collaborative environment.
Your work will play a key role in connecting millions of fans with the anime they love by driving efficient workflows and upholding Crunchyroll's high standards for content delivery.
The Operations Manager, YouTube excels at managing multiple workflows, coordinating asset deliveries across various channels, and handling posting and approval requests from diverse stakeholders. While the focus is on YouTube operations, strong organizational and project management skills are the top priority—deep platform expertise is a plus but not essential.
A Day in the Life of Operations Manager, YouTube (Responsibilities)
- Source, prepare, and distribute large volumes of assets internally and with external agencies for YouTube uploads.
- Manage structured metadata, geoblocking, and asset labeling to ensure accurate regional monetization settings.
- Coordinating and communicating between multiple teams to facilitate approvals, upload requests, and asset sharing.
- Contributing to data collection and compiling performance reports.
- Support marketing initiatives by uploading trailers and other promotional content to YouTube.
About You (Requirements & Skills):
- 3-5 years of experience in marketing operations, asset management, or a related field.
- Clear and precise communication skills (verbal and written) - including strong attention to detail, grammar, and spelling.
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Eager to learn new things and constantly strives to find content and strategy optimization opportunities.
- A proactive problem-solver who identifies issues early and proposes effective solutions.
- Experience evaluating systems to create workflow efficiencies
- Respect for anime and its lifestyle and culture, familiarity with fandom communities..
Bonus Points for:
- Experience working in the anime, animation, or gaming industry.
- Experience using Wrike, Asana, Trello, or similar project management tools.
- Adept with Google Suite (Sheets, Doc, Slides) or similar tools.
- Knowledge of YouTube metrics and related analytics tools, including YouTube Studio, TubeBuddy, Tubular, or SocialBlade.
- Understanding of YouTube SEO, best practices, and monetization strategies.
- Experience working with international teams
- Japanese language skills.
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
Skills Required
- 3-5 years of experience in marketing operations, asset management, or a related field.
- Clear and precise verbal and written communication skills with strong attention to detail.
- Strong organizational skills with ability to manage multiple projects and deadlines.
- Eager to learn and proactively identify content and strategy optimization opportunities.
- Proactive problem-solver who identifies issues early and proposes effective solutions.
- Experience evaluating systems to create workflow efficiencies.
- Respect for anime and familiarity with fandom communities.
- Experience working in the anime, animation, or gaming industry.
- Experience using Wrike, Asana, Trello, or similar project management tools.
- Adept with Google Suite (Sheets, Docs, Slides) or similar tools.
- Knowledge of YouTube metrics and analytics tools (YouTube Studio, TubeBuddy, Tubular, SocialBlade).
- Understanding of YouTube SEO, best practices, and monetization strategies.
- Experience working with international teams.
- Japanese language skills.
What the Team is Saying
Crunchyroll Compensation & Benefits Highlights
-
Healthcare Strength — Public materials outline medical, dental and vision coverage with mental‑health support, HSA/FSA options, EAP access, and even pet insurance in some offices. Feedback suggests wellness initiatives and on‑site gym or classes in certain locations further bolster the health offering.
-
Retirement Support — A 401(k) with employer match is advertised, and feedback suggests the match can be notable alongside performance bonuses. Together these elements provide meaningful retirement backing with additional financial incentives.
-
Leave & Time Off Breadth — A flexible "use what you need" time‑off policy is highlighted alongside paid holidays, paid sick leave, and paid volunteer time. Feedback suggests hybrid/WFH flexibility also contributes to overall time‑off usability.
Crunchyroll Insights
What We Do
At Crunchyroll, we deliver what anime fans love—anytime, anywhere. With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.
Why Work With Us
We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.
Gallery
Crunchyroll Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.
