JOB SUMMARY
The Senior Director, Multi-Tenant Sales will be responsible for coordinating the activities of the Multi-Tenant Sales Department for the assigned Division which consists of multiple regions, helping to meet and exceed budgeted sales goals. Develop and implement plans to support Company objectives for optimum market penetrations at rates consistent with short and long term business goals. Responsible for the development, oversight and execution of effective sales strategies and tactics to grow Charter's customer base.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Guide Senior Sales Managers, Sales Managers, and Sales Supervisors in the development of customer and sales strategies. Develop sales plans designed to meet or exceed customer growth and revenue projections. Communicate overall plan, strategy, and matrix requirements to field personnel; monitor and evaluate results.
Demonstrates excellence in all aspects of sales management- strategic, bold leader; understands the drivers of performance excellence at all levels.
Creates an environment that stimulates an enthusiastic, innovative and highly motivated organization focused on continuous improvement to support Multi-Tenant sales and strategy team; instills and maintains a high energy culture at every level of the organization.
Consistently drives the organization to meet/exceed sales and revenue targets for Multi-Tenant Sales.
Provides financial modeling and analysis with interdepartmental leaders to forecast monthly financials.
Accountable for Multi-Tenant sales budget, Revenue and PSUs.
Delivers weekly/monthly monitoring and reporting of initiatives to drive strategic performance improvement.
Evaluates and present findings in a manner that will facilitate management's understanding of the results and drive results.
Ensures assigned Multi-Tennant accounts receive professional account management yielding both improved revenue growth and retention for the company and continuous improvement in customer satisfaction.
REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
- Knowledge of direct sales strategies
- Ability to prioritize and organize effectively
- Ability to supervise and motivate others
- Ability to handle multiple projects and tasks
- Ability to maintain confidentiality
- Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Required Education
Bachelor's degree in marketing or related field, or equivalent experience
Required Related Work Experience and Number of Years
- Sales experience - 5+
- Management experience - 10+
- Valid driver's license, satisfactory driving record within Company required standards and auto insurance
PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
- Knowledge of cable television products and services
- MBA is preferred
Preferred Related Work Experience and Number of Years
CATV experience - 3
WORKING CONDITIONS
- Office environment
- Travel as required
SMD802 2025-51510 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
What the Team is Saying
Spectrum Compensation & Benefits Highlights
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Retirement Support — 401(k) match is dollar-for-dollar up to 6% of pay, plus an additional 3% company contribution for most employees, creating up to 9% in annual employer retirement funding. This structure provides meaningful, predictable long-term savings support.
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Affordable Benefits — Medical, dental, and vision options are positioned as affordable, with the company absorbing annual cost increases for the past 12 years to keep employee premiums lower. 24/7 EAP counseling expands access to no-cost mental health support.
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Parental & Family Support — Six weeks paid parental leave (14 weeks for birth mothers), fertility benefits, and up to $15,000 for adoption and surrogacy indicate strong family-building support. These benefits complement standard PTO and paid holidays that increase with tenure.
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Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
Why Work With Us
At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.
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