What You'll Do:
Billtrust is seeking a dynamic Senior Director of Marketing Communications to drive our corporate narrative and enhance our brand reputation. In this pivotal role, you'll lead a talented team and collaborate closely with executive leadership and marketing teams to deliver strategic, high-impact communication initiatives.
- Strategy and Execution: Develop and implement a comprehensive corporate communication strategy that aligns with Billtrust’s mission and business priorities. Continuously refine messaging and channels to effectively share the Billtrust story.
- Public Relations: Manage strategic brand reputation and oversee the execution of PR plans, including media relations and crisis communication. Establish executive thought leadership and enhance the company’s profile through industry awards and speaking opportunities.
- Internal Communications: Design and implement strategies to keep employees engaged and aligned with company goals. Manage key internal communication channels such as newsletters and meetings.
- Analyst Relations: Build and maintain relationships with industry analysts to support company positioning and influence market perception. Coordinate analyst engagements and research initiatives.
- Customer Advocacy: Develop programs to empower customers as advocates and manage customer reference databases. Enhance customer engagement and oversee presence on peer-to-peer networking sites.
- Social Media: Craft and oversee social media strategies to boost brand presence and engagement. Analyze metrics to optimize performance and partner cross-functionally to align social strategies.
What You'll Bring to the Team:
- 10+ years of experience in B2B marketing and/or communications
- Proven success in leading marketing communications teams
- Exceptional written and oral communication skills
- Experience managing agencies and budgets
- Strong project management abilities
- Bachelor’s degree in marketing, communications, public relations, or related field
- B2B technology experience preferred; Fintech background a plus
The expected base salary range for this position is $160,000 - $250,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
- Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle- the results are what count.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
- Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
- Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Who We Are:
Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
What We Do
Billtrust makes it easier for B2B companies to get paid. We’ve been the leading innovator in AR automation for nearly two decades and continue accelerating. Our customers span 40+ industries and we lead with double digit market share in many of the industries we serve.
We provide automated order-to-cash solutions that meet diverse buyer requirements and speed cash application through tailored invoice delivery, secure multi-channel payment enablement and intelligent matching and payment posting.
Our unparalleled expertise in AR informs everything that we do. No one is better positioned to understand and solve for the needs of every individual AR department.
We innovate by pushing automation into new areas like our supplier-driven payments network, automated invoice delivery into AP portals and our automated credit application process.
We drive results by helping our customers increase electronic adoption of invoices and payments and widening technology bottlenecks.
Amazing customer experiences are possible with our connected solutions. We give our customers the power to conduct business unencumbered by manual interactions.
For more information, visit Billtrust at billtrust.com.
