Senior Director, Market Development and Intelligence - Great Lakes

Posted 11 Days Ago
Be an Early Applicant
Cleveland, OH, USA
In-Office
141K-251K Annually
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
Lead market development and competitive intelligence across assigned markets to identify threats and opportunities, translate intelligence into actionable recommendations, build local stakeholder relationships, create new-build opportunity pipelines, coordinate with field operations for deployment, and advise regional leadership while developing and leading high-performing teams to drive Residential, Business and Community Solutions growth.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Can you turn local market signals into actions that drive growth across Residential, Business and Community Solutions? Lead the identification, assessment and response to competitive threats and market opportunities across assigned markets and translate emerging intelligence into actionable recommendations that drive net gain growth.
How You'll Make an Impact
Competitive Intelligence Landscape
  • Develop and maintain a comprehensive understanding of competitive activity across assigned markets with focus on local competitive behaviors
  • Identify emerging threats from fiber overbuilders, wireless providers, municipal networks and other market entrants
  • Analyze competitive pricing, promotions, product launches, go-to-market strategies, product and service performance and network expansion plans
  • Utilize external data sources and establish mechanisms to capture local intelligence before it becomes widely visible, and provide custom reporting and presentations on competitive intelligence

Market Development Leadership
  • Build local relationships through the BDS team with industry associations, local builders, developers, county administrators and model agents
  • Establish a new build inventory by market area that identifies opportunities to accelerate Residential, Business and Community Solutions growth and create a consistent pipeline of growth opportunities for assigned markets
  • Coordinate with sales, developers, permit offices and utility companies to ensure early awareness of opportunities, proper planning and bids, proactive drop installation, joint trenching and pre-wire efforts in partnership with Field Operations

Market Leadership Partnership
  • Serve as a strategic advisor to RVPs and government affairs teams
  • Build trusted relationships across local teams to strengthen information flow and execution

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree from accredited four-year college with major in Marketing, Management, Finance, Statistics or Economics

Experience
  • 10+ years of leadership experience in consulting, strategy, market development, business development or competitive intelligence
  • Experience working directly with field operations and local market leadership teams

Skills
  • Ability to read, write, speak and understand English
    Strong competitive analysis and strategic planning capabilities and the ability to identify trends, patterns and emerging threats from multiple data sources
  • Ability to translate large amounts of information into concise and actionable executive recommendations
  • Strong financial and business acumen including investment prioritization analysis
  • Ability to challenge assumptions and drive constructive debate using facts and data
  • Deep understanding of the broadband telecommunications and connectivity landscape
  • Knowledge of fiber, HFC, fixed wireless, satellite and emerging connectivity technologies and familiarity with related investments and trials
  • Understanding of Residential, Business and Community Solutions customer acquisition, retention and market share dynamics
  • Knowledge of new construction, multi-dwelling units, community development and network expansion strategies
  • Experience leading high-performing teams through change and ambiguity
  • Strong coaching and talent development capabilities

Preferred Qualifications
Education
  • MBA

#LI-LB1
MNB800 2026-76951 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$141,300.00 and $250,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Skills Required

  • Bachelor's degree in Marketing, Management, Finance, Statistics or Economics
  • 10+ years leadership experience in consulting, strategy, market development, business development or competitive intelligence
  • Experience working directly with field operations and local market leadership teams
  • Ability to work lawfully in the U.S. without employment-based immigration sponsorship
  • Ability to read, write, speak and understand English
  • Strong competitive analysis and strategic planning capabilities; ability to identify trends and emerging threats from multiple data sources
  • Ability to translate large amounts of information into concise, actionable executive recommendations
  • Strong financial and business acumen including investment prioritization analysis
  • Deep understanding of the broadband telecommunications and connectivity landscape
  • Knowledge of fiber, HFC, fixed wireless, satellite and related connectivity technologies and investments
  • Understanding of Residential, Business and Community Solutions customer acquisition, retention and market share dynamics
  • Knowledge of new construction, multi-dwelling units, community development and network expansion strategies
  • Experience leading high-performing teams through change and ambiguity; strong coaching and talent development capabilities
  • Ability to build local relationships with industry associations, builders, developers, and government stakeholders
  • Ability to analyze competitive pricing, promotions, product launches, and network expansion plans
  • MBA

What the Team is Saying

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Spectrum Compensation & Benefits Highlights

  • Retirement Support A 401(k) with a dollar‑for‑dollar match up to 6% plus an additional 3% company retirement contribution for many roles is repeatedly highlighted, signaling strong long‑term savings support. Materials also note broad eligibility across job postings, reinforcing retirement as a core pillar.
  • Affordable Benefits Health coverage costs are framed as stable because the company says it has absorbed the full premium increases for medical, dental, and vision for the past 12 years, helping keep paycheck deductions steadier than typical trends. This emphasis on cost control is prominently featured on the careers site.
  • Wellbeing & Lifestyle Benefits Tuition‑free degree options via Guild and free or discounted Spectrum services (internet/TV/mobile where available) are positioned as signature offerings that add everyday value beyond base pay. Education and connectivity perks are consistently promoted across role postings.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.   The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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